Job Type

Full Time




United States


About Swords to Plowshares

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at


The full-time Community Counselor is part of a team at a drop-in mental health social service program that provides support and services to homeless and/or disabled at-risk veterans. These services include brief counseling, information and referrals; and community resource utilization. The Community Counselor practices professional boundaries in a compassionate setting. The Community Counselor will receive in-house training in de-escalation and will at times need to utilize non-violent de-escalation tools.


  • Provides a safe and supportive environment for veterans seeking services
  • Adheres to laws regarding confidentiality and reporting requirements
  • Provides assistance finding referrals for shelter and housing
  • Provides referrals for eviction prevention processes
  • Provides linkage for substance abuse issues
  • Must collaborate with Health & Social Services’ Case Managers regarding veterans’ needs
  • Assists veterans with access to public benefits, disability benefits, etc.
  • Inputs HM Information Systems/Efforts to Outcome data to maintain required demographic information
  • Provides back-up assistance for Health & Social Services staff at front desk reception area and fills in as needed
  • Attends appropriate Department of Public Health/Behavioral Health Services trainings per DPH contract obligations
  • Performs other duties as assigned
  • Must be able to carry out the essential duties of the position within what can be considered reasonable accommodation



  • Bachelor’s degree in behavioral science field (social work, psychology, community studies, etc.) or an equivalent combination of college course work and experience


  • One (1) year experience working in a social service agency
  • Translatable military experience and skills may be alternatively substituted


  • Understanding and basic knowledge of mental health symptoms, psychosocial stressors, and chemical dependency issues
  • Able to manage the various and changing needs of multiple veterans accessing services at any one time
  • Ability to learn and maintain current information on community resources including housing, residential and outpatient treatment for mental health and substance abuse, eviction prevention, and emergency shelter
  • Able to develop and/or maintain relationships in the community to assist veterans
  • Able to exercise firm yet compassionate boundaries
  • Must be a team player comfortable working in a dynamic and diverse environment
  • Flexible approach to problem solving within a team environment
  • Must be able to work independently in a busy and dynamic work environment
  • Repetitive hand movement using a computer keyboard in the performance of daily office activities
  • Ability to sit for prolonged periods and manage transportation to meetings
  • Able to communicate effectively with a variety of personalities and be comfortable working with an at-risk veterans, including embracing the agency’s Cultural Humility Initiative


  • Basic computer skills with proficiency in Microsoft Office


Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

(No calls please)

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to

Please include the exact title for this position in the subject line of your email:

Community Counselor - East Bay

Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff. Please join us!