Data Specialist

Job Type

Full Time


Minimum: $50,000
Maximum: $50,000



Start Date


Application Deadline



25 Owl Street
Auckland Park
South Africa



At CIVICUS our focus is simple: to strengthen civil society and citizen action for a more just, inclusive and sustainable world. We do this by defending civic freedoms and democratic values; strengthening the power of people to organise, mobilise and take action; and empowering a more accountable, effective and innovative civil society. 

We work for civil society, protecting and growing `civic space’, by which we mean: the freedoms of expression, association and assembly - the fundamental freedoms that enable organisations and individuals the right to speak out, organise and take action. We strive to promote excluded voices, especially from the Global South, and have a growing alliance of more than 4,000 members in more than 175 countries.

We know that this is a time of big global challenges for civil society and the world, but we also know that our members and partners have big responses. Our role is to connect, amplify and scale these responses and, in doing so, strengthen the contribution of citizen action and civil society.

Drawing on over 25 years of experience, we are working to build on our strengths while also exploring new ways of working. CIVICUS’ Strategic Plan 2017-2022 sets the strategic direction for the secretariat and alliance. It articulates who we are, what we strive to achieve, how we work and how we define our success.

How we make a difference:

Given the nature and extent of the challenges facing humanity we believe in being bold and creative by:

  • Building solidarity among civil society across borders and at scale
  • Supporting civil society to connect with others
  • Producing timely and world-class knowledge and analysis
  • Advocating for open spaces and systemic change
  • Amplifying voices of those usually not included
  • Promoting resourcing of a diverse and resilient civil society
  • Innovating and incubating bold initiatives
  • Promoting, modeling and disseminating civil society best practices




CIVICUS has recently invested in several systems and processes to capture and analyse data in our environment to improve data utilisation, to inform decision-making, and to ultimately help us effectively implement our Strategic Plan 2017-2022. The Impact and Accountability cluster (within which this Data Specialist role sits) is responsible, amongst other things, to ensure that the data that is generated from various programmes, research and advocacy work is integrated into the processes to promote evidence-based decision-making, to increase organisational impact and to ensure that we are accountable to all our stakeholders in terms of what actions have been taken. In addition, the data that is generated needs to be able to facilitate knowledge management and organisational learning – allowing us to timely adapt and course correct in response to changing circumstances.


What are you going to do?

Leverage CIVICUS data to help drive implementation of the strategy (20% of total workload)


●     Understand and map the data landscape at CIVICUS and the wider alliance (e.g. what is and is not available)

●     Select the best tools to interrogate the data, and through manipulation and analysis, recognise the trends and

patterns seen to deliver insight that helps CIVICUS answer its critical learning questions to better understand its

value add, effectiveness and impact

Work with teams to systematically integrate programme data into the organisation for cross-cluster/project knowledge generation and learning (20% of total workload)


●     Map key datasets across the organisation and points of integration between different systems and processes

(e.g. membership data, M&E data, IATI financial data etc.)

●     Improve integration of current data collection systems and (automated) processes to avoid duplicate data


●     Use creative ways to capture and share data across teams and the wider alliance to facilitate organisational

learning around information and communications technologies for development (ICT4D)


Introduce innovative ways of data collection and dissemination for impact and accountability purposes (20 % of total workload)

●     Use innovative data collection and analysis methods to integrate programme data into the organisation

●     Champion the use of CIVICUS’ online M&E system, DevResults, and support teams to strategize around the

best use of DevResults in their respective areas


Provide project-specific support on data analytics (collection, analysis and visualisation) (40 % of total workload)

●     Provide project specific support as required on certain data-related pilot projects (e.g. Youth Action Accelerator)

●     Ensure project related data processes align with organisational requirements (e.g. DevResults, IATI)

●     In collaboration with the Capacity Development cluster, ensure the data itself and related learnings around data

processes are documents and shared across the organisation

●  Contribute to CIVICUS knowledge and learnings across the various data-related projects and work with

colleagues to cross-fertilise ideas and pilots

●     Champion mainstreaming of new ways of working regarding data systems and processes in pilot projects

What are we looking for?

We are looking for someone with an affinity for engaging staff and other stakeholders into data collection and analysis to drive evidence-based decision-making across the organisation. A social and creative person, you are a good organizer and like to work independently as well as in teams. You do not shy away from a challenge, take responsibility and ownership, and you can quickly switch between activities, both online and offline. You are proactive, practical and result-oriented, you have great communication skills, and you love to tackle big goals for a more just and sustainable world.

Qualifications and experience

·      Degree(s): Data Analytics and Science or equivalent.

·      At least five years’ professional experience of data management, analysis, manipulation, etc.

·    Familiar with civil society, development and human rights issues; understanding the challenges faced by

marginalised citizens and organisations - especially those in the Global South - particularly around data

availability, connectivity, quality etc.

·      Familiar with online data analysis tools

·      Ability to identify trends in data and ICT4D and turn them into actionable items

Key capabilities, knowledge and skills

·      Demonstrated track record of diverse data stream coordination and analysis

·      High degree of familiarity with qualitative and quantitative data methods

·      Excellent communication skills

·      Computer literate: MS Office – specifically Excel

·    Thorough understanding of ICT4D and CRM systems (database applications), M&E systems (DevResults

experience is advantageous)

·      High degree of self-awareness and the ability to work effectively with multiple teams, across various time zones,

many of which are virtual

·      Proactive and creative in identifying opportunities for innovative improvements in CIVICUS’ current data related

systems and processes

·      Fluency in English – fluency in other UN languages is advantageous

What we offer:

·      A stimulating work environment in an international, dynamic organisation with diverse, informal and very

dedicated team

·      An opportunity to contribute to build a data-driven, evidence-focussed culture

·      Exposure to events and thought leadership related to global civil society

·      Access to a wide network of inspiring activists, innovators and funders



Location: Any CIVICUS Hub, with preference for Johannesburg, SA, or with regular travel to Johannesburg

Start date: As soon as possible

Salary: US$50 000.00 per annum

Duration: 12 months, renewable


Professional Level


Minimum Education Required

4-year degree

How To Apply


To apply, please submit:

·      a motivational letter

·      detailed CV with contact details of three current referees

to by Wednesday, the 9th November 2018.

CIVICUS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. We particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the technology and data industry.