Associate Director of Museum Operations

Job Type

Full Time




150 W. 17th Street
New York
New York
United States


About the Position

The Associate Director of Museum Operations, is responsible for the efficient, effective, collegial and productive management of the institution’s facilities. In this position the incumbent will lead several departments in the areas of: Facilities & Engineering; Facility Operations (which includes contracted services such as Housekeeping and Security); Audio Visual Services; and Information Technology.


The Associate Director is required to maintain an appropriately high standard of professionalism directly and through subordinates; and works collegially, effectively and cooperatively with other members of the Executive Staff; Heads of Departments; and others.

The incumbent will report to the Executive Director.


  • In collaboration with Museum Operations direct reports, develops and monitors the departmental-wide strategic goals and initiatives/activities that are both short-term and long-term in nature.
  • Oversees, with the appropriate direct reports budgets, contracts, agreements and other administrative documents. Ensures quality and timely preparation, and continually monitors budgets.
  • In collaboration with Human Resources, recruits, mentors and/or trains and evaluates staff. 
  • In support of organizational strategies and goals, provides leadership, management direction, and guidance to direct reports namely: Chief of Engineering & Facilities Manager; Manager of Operations, Security & Housekeeping; Head of IT Implementation & Operations; and Manager of AV & Lighting.
  • Serves as a Board Member to two (2) Condominium Board of Directors for Museum-owned spaces in mixed use (commercial and residential) buildings.
  • Works closely and collaboratively with the Executive Director and with others within the museum, in the creation, development and delivery of a wide variety of operational support activities.
  • Collaborates with the Exhibitions team, Programming and Special Events departments to provide support for and help to achieve the programmatic goals of the institution.
  • Works closely with Collections Management Department on cross department activities such as Emergency Planning & Response, Pest Management, and safety of art objects.

·        Provides information on a regular basis to the Executive Director, and other museum staff on Museum Operations activities.

·        Assists the Executive Director with the development, implementation and monitoring of the museum’s strategic plan process.

·        Builds and fosters relationships through engagement with businesses, residents and others within the surrounding community.

  • Works closely and collaboratively with all departments across the museum.
  • Remains current on appropriate topics related to the scope and effect of this position.
  • Supports and contributes to activities throughout the organization as needed and assigned. 


·        Bachelor’s degree required.

·        Minimum of 7 years of experience in a similar position or one with a similar scope.

·        Experience with facility operations in comparable institutions such as museums, arts, performing arts, other cultural institutions or other similar type institutions - required.

·        Experience with capital projects - required.

·        Must have demonstrated supervisory skills and experience.

·        Excellent verbal and written communication skills; and the ability to communicate effectively in speaking to both individuals and groups – required.

·        Must have knowledge of building systems and operations.

·        Knowledge of IT operations required.

·        Knowledge of IT systems such as Asana; Slack; Box – a plus.

·        Knowledge of AV systems and components - required.

·        Demonstrated ability to analyze and assess problem situations and recommend cost- and quality-effective solutions – required.

·        Must have excellent organizational and interpersonal skills including the ability to work across departments and with colleagues, trustees, volunteers and community leaders. 

·        Proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint, and Outlook) required.

·        Must be able to balance, multi-task and prioritize requests and meet deadlines.

·        Must be able to maintain a positive, calm disposition in a fast-paced environment and during demanding times.


·        Commensurate with experience.

·        Competitive and attractive benefits package.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please provide the following as part of your application:

·        Complete resume.

·        A cover letter addressing both your interest in the Rubin Museum, and your qualifications for this position.


·        Indicate Associate Director of Museum Operations on the Subject Line of email or in body of cover letter.

·        Applications in electronic format preferred, and accepted at

·        Mailed applications – Head of Human Resources, Rubin Museum of Art,

150 West 17th Street, New York, New York 10011