75 Amory Street
Under the supervision of the Manager of Rental Assistance Programs, administer AIDS Action Committee’s housing subsidies (Tenant-Based Rental Assistance and Project-Based Rental Assistance) and provide housing search services to clients with tenant-based subsidies.
1. Oversee the implementation of HOPWA/HUD requirements in all rental subsidy programs:
- Coordinate lease-up procedures and annual recertification for all residents (up to 50 clients).
- Contact landlords and program participants as appropriate to ensure timely completion of program requirements—annual recertification, interim changes, and special adjustments.
- Understand key HUD documents and incorporate into day-today program administration: forms and their expiration dates, income limits, fair market rents, payment standards, etc.
- Draft and issue leases and Housing Assistance Payments contracts.
- Obtain signatures and send executed contracts to landlords.
- Accurately calculate participants’ rent share.
- Complete Housing Quality Standard housing inspections as needed.
- Complete timely updates to annual utility allowance and payment standard changes in files.
- Complete proposed termination notices, citing voucher violations and present HUD’s position at hearings.
2. Serve as liaison with current and new landlords:
- Explain program guidelines, payment standards, and housing quality standards.
- Educate landlords regarding landlord/tenant leases and Housing Assistance Payments (HAP) Contract.
- Verify property ownership and collect landlord documents.
- Adhere to the highest principles of client confidentiality.
- Provide information and help resolve landlord and tenant issues relating to program participation.
3. Provide housing search services to clients with tenant based rental assistance (TBRA):
- Work with clients to identify possible barriers to obtaining housing. Discuss criminal, credit and eviction history. Proactively plan strategies to appeal housing denials with case managers.
- Complete online searches; contact landlords through phone and e-mail; set up apartment viewings, inspections, lease signings and other housing appointments.
- Identify and research available apartment listings in the Greater Boston and North Shore areas that fall within program funding requirements, and build working relationships with property owners that enhance the housing programs. Act as a resource to staff members and clients regarding the housing search process for those with TBRA.
4. Maintain up-to-date client and payment records:
- Utilize programs’ database and spreadsheets regularly
- Record client data into client database, ETO
- Record and track monthly payments to landlords.
5. Perform related duties and projects as assigned
- BA or equivalent and two years social service experience with experience in housing.
- Experience in human services or housing subsidy program administration, including experience working with one or more of the following populations: HIV, homeless, LGBTQIA, people of color, chemically-dependent, chronically ill, or disabled.
- Strong administrative skills and the ability to pay close and accurate attention to detail.
- Strong computer skills. Familiarity with Microsoft Word and Excel necessary. Familiarity with database systems strongly preferred.
- Excellent written and verbal communication skills.
- Ability to juggle multiple tasks under pressure and deadlines.
- Ability to work patiently and persistently with clients and colleagues in order to ensure follow through and to function as part of a team.
- Ability to work in a fast-paced, multi-cultural environment.
- HIV/AIDS awareness and sensitivity.
Our comprehensive benefits package helps to reduce out-of-pocket costs for employees and supports a better work-life balance. Highlighted benefits include generous contributions towards medical and dental insurance, tuition reimbursement, matching retirement contributions, nearly 8 weeks of paid time off per year, and employee discounts at Fenway Health and with local community partners.
Minimum Education Required