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Career Navigator - Nonprofit - Higher Ed

Posted by
Capital IDEA | Austin, TX
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Capital IDEA


New
|
Published 8 days ago

January 31, 2020
$44,000 - $46,000

TEAMWORK & STUDENT SUCCESS | Capital IDEA is growing and is looking for an experienced case manager (3+ years of day to day case management experience working with adults receiving direct services and/or high school students transitioning into college). The Career Navigator provides case management for about 100 adult students and guides them through successful completion of their academic plan in preparation for job placement. To be considered for this position, applicants’ resumes should clearly include a track record of teamwork and student success. Please highlight in your cover letter and resume the skills you've developed to help students succeed, and how you've contributed to effective teams in the past.

Employer Profile – What’s it Like to Work Here?

At Capital IDEA, we aim to empower our income-eligible neighbors with training and education so that they can fill a critical need in our community for caring, skilled, and highly motivated workers. Since our founding in 1998, more than 1,600 Central Texans have launched new careers and secured a brighter future for themselves and their families.

Capital IDEA has built a diverse and dedicated team that shares a passion for our mission. We reward performance through competitive salaries and merit-based raises. While we expect our team to go above and beyond in service to our community, we also believe that you must take care of yourself to take care of others. We offer a generous benefits package which includes a week of sick leave, two to four weeks of vacation (based on experience), plus extra paid time off for everyone during the holidays (we close from December 24th through January 1st every year.) We provide medical, dental, and vision insurance, plus a three percent match on retirement contributions. When you join our team, you’ll have high expectations to meet and big goals to work towards. You’ll also have a team who supports you, and you’ll know you’re making a difference.

Job Description: Career Navigator

The Career Navigator spends 80% of his or her time assisting and directing each participants’ successful completion of his or her academic plan in preparation for job readiness. Working as part of a team, he or she enrolls; case manages, and partners with the placement staff to provide career guidance and successful job placement to participants throughout the training and placement process. The Career Navigator reports to the Program Manager.

Case Management Functions (80% of the role)

  • Reviews and verifies participant’s information for enrollment in Capital IDEA
  • Facilitates participants’ progress through attendance tracking, maintaining scheduled Navigator Sessions, providing prompt response to participants’ issues, site visits, and participant follow up
  • Enters case notes into the student database appropriately and accurately
  • Ensures data accuracy in the student database pre-admission and case management forms
  • Submits all required and/or requested documentation/reports/paperwork by assigned due dates
  • Tracks academic performance of training institutions and initiates changes that will benefit the training program and Capital IDEA participants
  • Must meet performance goals and demonstrate behaviors of the organization’s Operating Agreements
  • Acts as a backup for other Career Navigators as needed
  • Performs other duties as assigned by Program Manager

Partnerships and Community Coordination (20% of the role)

  • Partners with ACC to assist students in the enrollment and registration process
  • Partners with ACC to assist students with Financial Aid application (FAFSA), grants, and scholarships
  • Builds relationships with ACC instructors, coordinators and all other appropriate staff to enhance the training experience of the participant and facilitate progress towards graduation
  • Works with participants to determine specific needs, assists in accessing services of social service agencies, coordinates directly with staff of other agencies, and monitors participants’ successful access to services
  • Builds and leverages relationships and external community resources to maximize and support the retention and success of existing students
  • Coordinates with placement staff when the participant is ready for employment

Job Requirements

  • This position requires day to day case management services of a caseload of 75 to 110 students, which include - meetings with students at the Navigator’s office which can be located at a higher ed campus or Capital IDEA offices
  • This position operates in a five-day workweek at a higher ed campus and/or Capital IDEA offices. Hours may be flexed as needed to perform duties
  • This position may require working some evenings and weekend hours
  • This position is exempt

Minimum Qualifications

3 to 5 years of Case Management experience. Experience in leading individual and group peer support groups. Bachelor’s degree in psychology, education, social work or other appropriate field preferred. Customer service skills are a must. Strong communication skills - written and oral. Must enjoy working with participants and have a strong initiative to work in a team. Intermediate in Microsoft Office suite, Windows applications, internet and email required. High professional standards must be maintained at all times.

TEAMWORK & STUDENT SUCCESS | Capital IDEA is growing and is looking for an experienced case manager (3+ years of day to day case management experience working with adults receiving direct services and/or high school students…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Benefits

We offer a generous benefits package which includes a week of sick leave, two to four weeks of vacation (based on experience), plus extra paid time off for everyone during the holidays (we close from December 24th through January 1st every year.) We provide medical, dental, and vision insurance, plus a three percent match on retirement contributions.

We offer a generous benefits package which includes a week of sick leave, two to four weeks of vacation (based on experience), plus extra paid time off for everyone during the holidays…

How to Apply

Email resume and cover letter with salary requirements to Program Manager, William Askew, Jr. employment_ci@capitalidea.org.

Email resume and cover letter with salary requirements to Program Manager, William Askew, Jr. employment_ci@capitalidea.org.

Location

6101 Airport Boulevard, Austin, TX 78752

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