Human Resources Generalist

Job Type

Full Time


Details: DOE; Comprehensive Benefits




San Francisco
United States





Job Summary: The Human Resources Generalist is responsible for the daily operation and administration of several core HR functions for a non-profit of 200 employees who are passionate and committed to the organization’s mission. The position manages status changes in payroll, benefits, HRIS, leaves of absence, and work injuries. The ideal candidate works in a team setting, and also autonomously to manage day-to-day HR operations, serve employees, use existing and create new systems, maintain policies and procedures, and contribute towards a great place to work for employees.



Full-time (40 hours per week); Exempt


North Beach, San Francisco


DOE; Comprehensive benefits


Monday through Friday, Regular business hours


The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We manage 29 affordable housing buildings serving over 2,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.


General Job Responsibilities:

Status Changes in Payroll

  • Manage HR’s portion to process biweekly payroll
  • Administer and process employee status changes
  • Manage all HR areas of Human Resources Information System (HRIS) (includes reports and employee webpage), and maintain databases in other systems


·        Manage and administer employee benefits, including enrollment, deletion, billing, open enrollment, contract renewal

·        Conduct benefits orientation for new employees

·        Ensure compliance with benefit laws, ordinances, city & federal contracts, and others, as applicable

  • Manage and administer annual benefit responsibilities, including completion of annual Form 5500, benefits testing, benefits reporting, fiduciary responsibilities, and audits
  • Communicate and educate employees about benefits and time-off, including any changes (affecting specific and/or all employees)

·        Designate, process, track, and educate employees about leaves of absences

Work Injury

·        Respond to and process work injuries and claims

·        Communicate with employees and claims representative to manage open claims

·        Mange the organization’s workers’ compensation insurance and renewal

·        Serve as the organization’s ergonomic assessment officer and conduct ergonomic assessments


  • Respond to HR questions and requests from employees, supervisors, and external entities
  • Comply with and complete audits, surveys, and funder requests regarding HR and employee information and statistics
  • Stay updated on compliance changes (e.g. laws, ordinances, policies, procedures), manage the organization’s compliance, and communicate changes to the department and employees
  • Report employee information: audits, EDD, EEOC, discrimination testing, benefits, turnover, and respond to requests from employees, funders, auditors, and other third parties

·        Create, maintain, and stock forms and publications


Knowledge, Skills, and Experience:

  • Excellent interpersonal and verbal skills, and good written communication
  • Prioritize work, manage multiple projects, and manage time
  • Take initiative, follow instructions, and work independently in a team setting
  • High level of organization, attention to detail, and follow-through
  • Create and follow systems and document procedures
  • Experience processing a high volume of detailed paperwork
  • Maintain confidentiality and exercise discretion
  • Understand privacy issues and have a sense of equity
  • Able to travel to various San Francisco locations


Minimum Qualifications:

  • Bachelor's Degree in business, organizational development, psychology, sociology, communications, or similar fields /or/ equivalent experience
  • Three (3) years experience in the Human Resources field in California
  • Two (2) years experience working with an employee (HRIS) database and creating reports
  • Working knowledge and application wage and hour laws, and generally of federal, state, and local HR laws
  • Good knowledge of MS Excel (or equivalent), includes creating forms and formulas
  • Working knowledge of MS Word and Outlook (or equivalent software)
  • Solid math calculation skills


Preferred Qualifications:

  • Able to communicate fluently in Chinese languages: Cantonese, Mandarin, Toisanese
  • Able to read and write in Chinese language
  • Certification and education in the HR field (e.g. HRCI or SHRM Certification)
  • Experience managing payroll and benefits
  • Experience educating, coaching, and training others
  • Experience with research, review, and application of HR laws
  • Experience working at non-profit organizations

Professional Level

None specified

Minimum Education Required

No requirement