Job Type

Full Time


Details: $24.04/hour



Start Date



330 Ellis Street
San Francisco
United States


The Harm Reduction Program is looking for a Phlebotomist/Tester (regular, full time, non-exempt).


The Phlebotomist/Tester performs blood-draws and finger sticks for our HIV/Hep C Rapid Testing program. The Phlebotomist is a part of a HIV/Hep C & Harm Reduction Programs team and works under the leadership of the HIV/Hep C Programs Manager. The job involves working at different venues other than Glide and direct client contact with diverse, high-risk individuals, many of whom are active substance users and/or homeless and involves some late evening work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Provide Phlebotomy services during confidential HIV and Hepatitis C testing;
  • HIV/Hep C Testing: collect appropriate samples, run rapid HIV/Hep C tests, external controls, and record test results for counselors. Complete CTL client records;
  • Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes.
  • Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
  • Attend HIV/Hep C Program team meetings to help ensure coordinated efforts from team members. Participate in other staff meetings and in-service trainings;
  • Document and maintain client records for services provided in accordance with all state and federal privacy laws. Submit monthly activity reports and enter data;
  • Assist with maintaining the Program’s databases.
  • Assist with Special Events to promote HIV/HCV testing, linkages to care, health and wellness, prevention education, etc., (includes Dore Alley and Folsom Street Fair);
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.





  • Experience working with and knowledge of People Who Inject Drugs (PWID) interviewing techniques and methods, principles of counseling and health education, basic social needs, problems, attitudes and behavioral patterns, basic principles of health promotion, disease prevention, and preventive health care;
  • Knowledge of the social determinant of health
  • Ability to plan and implement work schedule, objectives and activities, collect data and prepare reports;
  • Ability to establish and maintain effective working relationships with those encountered during our work, in other GLIDE programs, outside agencies, and with the general public;
  • Demonstrated ability to work independently and show appropriate decision making while working to meet the demands and needs of a client-centered environment;
  • Ability to maintain an objective attitude and to exercise sound judgment in the application of services;
  • Understands and accept differences in attitudes toward health problems;
  • Ability to work professionally and ethically, including ability to maintain confidentiality and privacy of persons, documents, data, and communications;
  • Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of GLIDE.    



  • Knowledge and experience of Harm Reduction Philosophy and Practice
  • Any combination of education, training and experience that provides the required knowledge and abilities;
  • Currently holds a California Certified Phlebotomist license;
  • Experience with venue based testing, e.g., Mobile Testing, SROs, Health Fairs, Special Events, etc. Candidates must be very comfortable working in “street-based” outreach situations;
  • Experience working with People Who Inject Drugs (PWID) and other drug users providing harm reduction interventions. Experience working with homeless populations in a culturally appropriate way. Experience working with people who are diverse in sexual identity and orientation, ethnicity, race, living with HIV/AIDS and other perceived differences;
  • Experience coordinating, implementing and evaluating outreach services, and supervising volunteers.



  • CA Rapid HIV Testing and/or Harm Reduction certification preferred
  • CA Certified Phlebotomist (preferred, training may be provided)


  • Exceptionally strong communication skills, including the ability to gain confidence and obtain personal and confidential data across ethnic and cultural lines;
  • Ability to communicate effectively with target groups, particularly with homeless populations.


  • Proficiency and accuracy in math required for reporting data collected


  • Competent in the use of a computer, specifically MS Office suite, including Excel;
  • Familiarity with customized databases helpful.



The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Vision corrected in normal range;
  • Hearing corrected in normal range. Ability to communicate effectively in a manner which can be understood by those with whom the person is speaking;
  • Is able to perform the physical demands of the job. Requires employee to work: inside, outside, in confined areas, on uneven ground, alone, with others, around others, and have contact with the public; Ability to use public and/or private modes of transportation and to move about GLIDE, the Tenderloin and SOMA neighborhoods as needed. Ability to move quickly to address emergency or potentially dangerous situations;
  • Activities that occur frequently are: sitting, standing, walking, and handling. Activities that occur occasionally are: climbing staircases, using fine manipulation to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Activities that occur infrequently are: bending, squatting, twisting, reaching straight, above and below shoulder level, carrying and lifting up to 30 pounds.


The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, demanding, social services office environment. GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • Outreach will be around the Tenderloin and SOMA neighborhoods. Street based work, often at night or in early morning. Other locations include, but are not limited to: bars, massage parlors, private parties, and clubs;
  • Employee may be exposed to: dust, dirt, fumes, noise, tobacco smoke, heat, cold, wetness, humidity and marked changes in temperature. Employee may be exposed to air borne and blood borne pathogens.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

GLIDE is an Equal Opportunity Employer.

All qualified applicants will receive consideration without discrimination on the basis of race, color, religion, gender, national origin, ancestry, age, marital status, pregnancy, medical condition, disability, or sexual orientation. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently-abled people and LGBT persons are strongly encouraged to apply.

Please send your resume to for immediate consideration. Help us get to know you by including a note about yourself, plus any additional info that might be relevant!