Domestic Violence Legal Helpline Advocate

Job Type

Full Time


Details: 40 - 45k DOE




1670 Whitehorse Hamilton Sq. Rd.
United States



Provide effective, inclusive, and accessible domestic violence services to victims/survivors of domestic violence. Responsible to:

·        Answer the New Jersey Domestic Violence Legal Helpline during business hours and after hours based on helpline coverage schedule;

·        Conduct legal intakes and gather facts relevant to legal matters for the Helpline Attorney’s review;

·        Provide comprehensive, appropriate referrals to domestic violence victims/survivors;

·        Work closely with the Helpline Attorney to provide relevant, accurate, and competent legal information to victims/survivors of domestic violence;

·        Follow-up with victims/survivors and provide case management.

Other duties:

·        Complete and submit reports to the caller management tracking system in a timely and accurate manner;

·        Collect comprehensive resources for victims/survivors and develop and maintain resource database;

·        Provide strategic outreach to member programs and the community;

·        Maintain the highest degree of confidentiality;

·        Attend staff, legal advocates, & social justice meetings as requires;

·        Complete 40-hour DV training as well as training related to domestic violence; and

·        Other duties as assigned.


  • Ability to uphold the mission, vision, and ethics of NJCEDV.

·        Commitment to social justice and deep understanding of the intersection between ending violence and eradicating oppression.

  • Skill/ability to effectively communicate in English and Spanish preferred.
  • Willingness and ability to work with people of diverse ethnicity, socio-economic circumstance, religion, culture, and sexual orientation.
  • Experience working with victims/survivors of gender-based violence and/or families in crisis.
  • Knowledge of local victim service providers and social services organizations in New Jersey.
  • Strong knowledge and understanding of domestic violence, sexual assault, and oppression based dynamics is required.
  • Excellent listening and empathy skills.
  • Skills and education necessary to perform the duties of the position.
  • Ability to maintain a flexible schedule, including evening hours when necessary.
  • Must be able to work independently and meet multiple deadlines.
  • Experience with databases; Salesforce a plus.

Members of marginalized communities and survivors are strongly encouraged to apply.

Application Instructions: Please send resume and cover letter to 

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply