Learning Coach (Software Development/Data Analytics)

Posted by
Year Up
Pittsburgh, PA
Published 15 days ago


The Learning Coach will report directly to the Site Director and will drive the quality delivery of an online academic program. They will ensure the site achieves student learning, development targets and high-quality program outcomes by fostering a structured and supportive learning community; as well as encouraging student-to-student connections (e.g., forming peer-to-peer study groups) to expand the student's learning support network and sense of belonging in an online educational program. The Learning Coach will be charged with developing meaningful relationships with students through regular and effective communication, to support their academic coursework and drive internship readiness. They will support all aspects of the academic program and be able to effectively guide students to program resources. The Learning Coach will work collaboratively with our academic partners, along with other members of the Year Up team to improve, iterate, and continuously develop the program.

The ideal candidate will be a strong and effective communicator who can expertly navigate a variety of responsibilities and ensure strong program outcomes. The candidate will have a passion for working with young adults and have extensive knowledge of how to deliver an academic program with quality in an online environment, including but not limited to an understanding of the principles of adult learning, how to effectively remove barriers to learning, and how to support and engage students in an open/flipped classroom environment. The candidate will also be a positive and collaborative leader who has a problem-solving mindset, will thrive in a fast-paced environment, and is comfortable with ambiguity. This position requires an understanding of the unique opportunities and challenges of operating a high-caliber youth and workforce development organization in an existing higher education institution. The Learning Coach will have the unique ability to inspire young adults by fostering an environment of learning, development, and innovation.

In keeping with Year Up's values, the Learning Coach will also have the opportunity to interact with students as coach, group facilitator, and advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty and site leaders.


Learning Coach

  • Work with students to design group and individualized learning plans and monitor progress
  • Design intervention plans to support students in their academic journey and ensure internship and career readiness in partnership with program staff
  • Work in partnership with the academic partner and Year Up program team to highlight student academic wins and address concerns
  • Support students' academic journey by removing barriers and pointing them to resources
  • Provide check-ins and support structures that complement the student online learning experience (i.e. quizzes, projects, study groups, etc.)

Academic Planning and Design

  • Work with the corporate engagement team to identify gaps in curriculum and build solutions to ensure students are tracking toward internship and career readiness
  • Coordinate supplemental trainings outside of academic partner curriculum that are needed to prepare students for internships
  • Work with program staff and academic partner to support the design of academic curriculum and key academic milestones


  • Serve as a liaison with the academic partner to communicate trends, insights, and issues around student academic experience
  • Ensure students are registered for academic program, have relevant resources, etc., in partnership with the admissions team
  • Ensure space, technology, and other resources are set up to facilitate a comprehensive learning experience
  • Create site calendar and academic schedule in partnership with the program team
  • Work in partnership with the academic partner and program staff to ensure grades and student performance data are tracked and available for monitoring and evaluation; use data to determine academic trends and areas for improvement within the academic program

Site Team/Learning Community Member

  • Serve as a coach/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • A passion for radically expanding access to higher education and meaningful jobs in the local region
  • 5+ years of experience in education, professional coaching, or counseling
  • Subject matter knowledge of software development topics including Python, Java, JavaScript, HTML, CSS, GitHub, Eclipse, Junit,
  • Subject matter knowledge of data analytics topics including Programming languages: R and SAS, Query languages: SQL or variations PostgreSQL, MySQL, T-SQL, PL/SQL, Power BI, data visualization, data cleaning/prep, data warehousing
  • A passion for student success and track record illustrating this commitment
  • Excellent customer service, collaboration, and communication skills demonstrated in an educational setting
  • Technologically savvy, specifically with online learning, with the ability to learn to use new technology to support students
  • Strong organization skills and ability to meet deadlines
  • Comfort working in a fast-paced, dynamic, complex start-up and/or entrepreneurial environment
  • Experience in the design, development, and delivery of adult education and/or with Year Up's target population (at-risk young adults aged 18-24) is highly desirable
  • Leadership experience and style that is positive, solutions-oriented, transparent, and authentic and that demonstrates innovation and creativity
  • Ability to collaborate across teams and with college partner to support students and resolve issues
  • Enjoy working in a fluid, dynamic organization with a minimal amount of direction
  • A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults; and changing systems that perpetuate the opportunity gap. Year Up's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 35,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.


The Learning Coach will report directly to the Site Director and will drive the quality delivery of an online academic program. They will ensure the site achieves student learning, development targets and high-quality program…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    October 22, 2021
  • Professional Level


See below


Pittsburgh, PA, United States

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