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Data Support Specialist

Posted by
Housing Alliance Delaware
|
Wilmington, DE
New
|
Published 21 days ago

Housing Alliance Delaware's mission is to advance housing opportunities, end homelessness, and promote vibrant communities. Housing Alliance Delaware is a statewide non-profit, and is the Delaware Continuum of Care's HMIS (Homeless Management Information System) Lead agency.


JOB TITLE:  Data Support Specialist               

Supervisor: Data System Administrator

Work conditions/physical:  General Office Setting/Temporary Work from Home


Summary

The Data Support Specialist’s primary responsibilities are to (1) review data for quality, accuracy, and timeliness, (2) provide administrative support to the CMIS program, and (3) provide technical assistance and training to community providers that enter client level data into Community Management Information System (CMIS).


Qualifications

  • Experience providing training and/or technical assistance.
  • Comfortable working with data systems.
  • Ability to develop relationships with community partners that foster a continuous learning environment.
  • Excellent written, oral communication and computer skills (Microsoft Office products).
  • Prior data entry experience with CMIS (HMIS) or other data collections system preferred.
  • Strong attention to detail and organizational skills.
  • Accuracy and thoroughness, and the ability to develop processes that inform high quality data and results for the community.
  • Previous experience working with HUD-funded homeless assistance programs preferred but not required.
  • Self-motivated with the ability to work independently, while being an essential part of a team.
  • Excellent written and verbal communication skills, and adaptable to meet the needs of a diversity of clients and system users.

Responsibilities

  • Conduct training for CMIS users that engages participants and improves skills and knowledge.
  • Ensure the accuracy and quality of client-level data entered into CMIS by partner agency users through the use of reporting, training, data entry clean-up, and technical assistance.
  • Work closely with end-users to improve data entry and data quality.
  • Protect the privacy, security, and confidentiality of participant data at all times.
  • Work closely with the Data Training Manager and Data System Administrator to monitor data trends and support the smooth operation of the program.
  • Assist with the development and maintenance of CMIS training materials.
  • Respond to requests for technical assistance in CMIS from users and troubleshoot issues as they arise.
  • Analyze data quality and implement strategies to improve the quality of data entered into CMIS.
  • Work closely with Data Training Manager to analyze the data needs of the community and identify opportunities to improve CMIS.
  • Provide administrative support to the CMIS program.
  • Enter high quality data into CMIS.
  • Other duties as assigned.

Housing Alliance Delaware's mission is to advance housing opportunities, end homelessness, and promote vibrant communities. Housing Alliance Delaware is a statewide non-profit, and is the Delaware Continuum of Care's HMIS (Homeless…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 17, 2021
  • Application Deadline
    May 7, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Entry level

Salary

$38,000 - $42,000

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off on accrual basis - 3 weeks Vacation accrued in first year of employment

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off on accrual basis - 3 weeks Vacation accrued in first year of employment

Location

Temporarily Remote
Work must be performed in or near Wilmington, DE
Associated Location
Wilmington, DE, USA

Apply to This Job

Instructions:

Please send application materials, including a letter of interest and resume, to jobs@housingalliancede.org.

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