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CASA Case Supervisor (Bilingual Spanish/ English)

Posted by
Scan of Northern Virginia
|
Alexandria, VA
New
|
Published 14 days ago

The CASA Case Supervisor oversees and supports Court Appointed Special Advocate volunteers and ensures compliance with established regulations and best practices in order to advocate for the best interest of the child. 

DUTIES AND RESPONSABILITES:

Provide advocates with guidance and supervision   

  • Supervise up to 25 volunteers and their cases  
  • Evaluate cases and assign volunteers based on interest, time, skills, and experience to ensure the best outcome for the child(ren) 
  • Work with volunteers in developing a case plan and monitor progress on achieving the goals of the plan 
  • Provide supervision and guidance while monitoring volunteers’ performance on issues of confidentiality, policy, boundaries, and relationships with other professionals 
  • Provide Interpretation for non-Spanish speaking volunteers matched to a family with limited English 
  • Monitor and evaluate each volunteer’s investigative and advocacy work to ensure that each child in the program receives the highest quality services 
  • Review and edit court reports to ensure they are in accordance with established guidelines and criteria, and that they are accurate, goal directed, and submitted in a timely manner 
  • Accompany volunteers to court hearings, meetings or visits as needed or, if required, attend in volunteers’ place and/or make appropriate arrangements in volunteers’ absence 
  • Review issues and progress on cases with each volunteer monthly 
  • Ensure that each volunteer completes the required contact hours with their assigned children and in-service hours for continuing education 
  • Complete an annual written performance evaluation for each volunteer 
  • Maintain relationships with all professionals involved in the case to ensure quality of outcomes and a positive reputation in the community 

Support ongoing training, retention, and outreach efforts 

  • Support monthly volunteer orientations with representation from each of SCAN’s programs, including scheduling, preparing materials, power point update and application follow-up 
  • Participate in volunteer training and continuing education programs as directed by the Director 
  • Submit documentation for required background checks for volunteers to the CASA Program 
  • Participate in public relations and community education events to increase the community’s awareness of CASA and child welfare issues by serving on community task force(s) aimed at improving the lives of children in the community 
  • Assist in organizing and implementing pre-service training for new CASA volunteers; assist with topic identification, speaker recruitment and implementation of monthly in-service opportunities.  
  • Assist with volunteer retention efforts.  
  • Support volunteer engagement and donor/contributor recruitment/cultivation across the organization.  
  • Perform other duties as assigned to support SCAN’s mission and organizational health 

Maintain records and case files  

  • Maintain records and case files of active cases  
  • Capture and enter required information, including demographics, case records and volunteer records into CASAManager database 
  • Maintain volunteer records, including case history, performance evaluations, status updates, changes in personal information and upload into CASAManager database as needed 
  • Compile volunteers’ case hours, visits, and contacts, and prepare monthly reports 

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Bilingual Spanish/ English Required 
  • Bachelor’s degree required in child welfare, public administration, counseling, human services, juvenile justice or law 
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information 
  • Knowledge of child development and child abuse prevention; commitment to trauma-informed, resiliency-focused, strengths-based, family-focused strategies that embrace and respect families 
  • Experience, comfort and aptitude for supervising others 
  • Excellent English communication skills, both verbal and written 
  • Superior organizational skills and ability to handle multiple tasks simultaneously and independently, while balancing competing priorities 
  • Appreciation for and ability to capitalize on diversity; cultural sensitivity and ability to engage and support diverse cultural and socioeconomic communities 
  • Self-motivated professional able to work independently and in a team environment 
  • Strong interpersonal skills and demonstrated success cultivating a network of relationships with community partners and volunteers that result in partnerships and program revenue 
  • Ability to identify conflicts and address them through positive conflict resolution strategies 
  • Advanced level of proficiency using digital tools including Microsoft Office Suite and virtual presentation tools such as MS Teams and Zoom 

WORKING CONDITIONS:

The position consists of Work in the SCAN office and in the community.  Position requires a reliable vehicle. Flexible schedule including some evenings and weekend hours. 

ADDITIONAL REQUIREMENTS:

The candidate must be comfortable discussing sensitive issues including child sexual abuse

The candidate must understand and demonstrate commitment to maintaining the confidential nature of client information 

Must be able to lift materials and equipment weighing up to 50lbs


SCAN of Northern Virginia is an Equal Opportunity Employer

The CASA Case Supervisor oversees and supports Court Appointed Special Advocate volunteers and ensures compliance with established regulations and best practices in order to advocate for the best interest of the child. 

DUTIES AND…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    July 1, 2021
  • Application Deadline
    June 30, 2021
  • Education
    4-Year Degree Required

Benefits

Salary commensurate with education and experience. Benefits can include health, dental, life, and short-term disability insurance, a retirement match, flexible schedule, personal days, sick/vacation leave, holidays, and the opportunity to work with a supportive, dynamic and dedicated team of child welfare advocates. 

Salary commensurate with education and experience. Benefits can include health, dental, life, and short-term disability insurance, a retirement match, flexible schedule…

Level of Language Proficiency

Bilingual English Spanish required

Bilingual English Spanish required

Location

Temporarily Remote
Work must be performed in or near Alexandria, VA
Associated Location
205 S Whiting St, Alexandria, VA 22304, USA
Suite 205

Apply to This Job

Instructions:

Apply here: Submit your resume, a cover letter, and a brief writing sample in PDF form.

All employees of SCAN are required to consent to criminal and child protective services background checks. 

Or: submit your resume, a cover letter, and a brief writing sample in PDF form to applications@scanva.org


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