Since the start of the COVID-19 pandemic last Spring, more than 60 million Americans have filed for unemployment benefits. Today’s challenge is about more than getting Americans back to work: it is about creating pathways to higher-paying, more resilient careers in order to build a more equitable future as the economy recovers.
Now, more than ever, we must rally behind the tens of millions of American adults who are unemployed or stuck in low-wage jobs in pursuit of family-sustaining, recession-resilient careers.
Merit America Overview
Merit America is a national nonprofit that has been named by the New York Times as “a glimpse of the hybrid future of training programs for the disadvantaged.” Our fast and flexible programs are designed to work for underemployed and unemployed adults - who can learn while they balance work, family, and in current times, social distancing. We combine on-demand online learning with coaching and peer support (delivered virtually) to create the most effective, scalable model in the field. Our goal is to build the most effective, large-scale education-to-employment program in the country, and we have the ambitious goal of reaching 10,000 learners annually and driving $1B in aggregate wage gains by 2024.
The Program Success Manager & Career Coach (PSM & CC) holds a variety of responsibilities related to cohort-based program management within a career track (e.g., IT Support, Java Development, Client Success). The role is primarily focused on coaching learners - a major driver of our program success. The PSM & CC plans and delivers career coaching and facilitates professional skill development through personalized coaching sessions in addition to cohort-wide and small group programming to ensure participants are job-ready post-graduation.
Reporting to the Program Director, the PSM & CC will also identify and analyze opportunities and challenges affecting learners and will serve as the point person to curate and share information on learners’ behalf.
This is an ideal role for those seeking to make a meaningful direct impact on the careers and lives of underserved members of our country. Here’s what one of our learners said about their coach:
“My coach has helped me to learn so much more about myself. I feel that my coach is helping me grow and showing me through their success that I can succeed. They always have an answer to my questions or a resource to help me figure it out. If my coach doesn't, they'll go the extra mile to find one.”
Learner Coaching & Support (75%):
Program Management (25%):
Building Merit America:
As a rapidly scaling start-up (founded in 2018), we are looking for team members to be invested, courageous, and driven to help generate impact at scale. We want to build the best education-to-employment program in the country. As such, your responsibilities will also include:
At Merit America, we believe that if you can excel in the job, you are qualified for the job. Thus, we hire for demonstrated skills and mindsets versus specific job experiences or formal educational attainment.
Building an inclusive, high-performing team that is diverse across lines of identity is integral to our success and we are proud to be an equal opportunity employer.
This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment.
Authorization to work in the United States is a precondition of employment. Merit America does not sponsor employment visas.
We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply.
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Since the start of the COVID-19 pandemic last Spring, more than 60 million Americans have filed for unemployment benefits. Today’s challenge is about more than getting Americans back to work: it is about creating pathways to higher-paying…