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Afghan Placement and Assistance Case Manager

Posted by
ECDC ACC DC
|
Arlington, VA
New
|
Published 14 days ago

Position Title:               Afghan Placement and Assistance Case Manager

Reports to:                    ACC DC Metro RP Program Manager

Status:                           Full-Time/Exempt

Location:                       Arlington, VA / Silver Spring, MD

 Job Summary – This position is responsible for providing effective resettlement and supportive services to Afghan humanitarian parolees being resettled through ACC DC Metro.

Key Responsibilities:

  • Oversee case management for incoming community members in order to provide systematic, coordinated, and timely service delivery that address community member needs holistically and contributes to cultural adjustment and self-sufficiency, including:
  •  Follow established eligibility criteria; identifying needs; developing service plans and employability plans; providing general counseling, referrals, and other assistance; tracking clients' progress; and assessing program effectiveness.
  • Document each client’s case through forms and case notes, indicating all contacts made with and on behalf of clients in order to provide internal and external evaluations of program accomplishments.
  • Pick up new arrivals from this airport and transport clients to their apartments.
  • Secure and furnish housing for new arrivals and perform purchasing of supply list items (food, cleaning supplies, toiletries, etc.) as necessary.
  • Conduct home visits and provide assessment of client’s current living situation. Document findings in client’s case files.
  • Make appropriate referrals to social service agencies, community resources, and other organizations according to program guidelines.
  • Facilitate all employment efforts with these participants: interviews, drug tests/physicals, employment paperwork, employment verifications, challenges in the workplace, etc.
  • Work intensively with clients to improve employability through small-group orientation and training sessions, including job interview preparation and job skills development, among other topics.
  • Provide transportation assistance to necessary medical appointments and show newcomers how to use the area’s public transportation system.
  • Provide one-on-one and group socio-cultural orientation and crisis intervention on such topics as maintaining a safe, clean home; health; care of infants and children; shopping and budgeting; raising children in the United State school system.
  • Provide (access to) interpretation and translation services in refugee languages.
  • Assist with management of medical health needs for clients with escalated health concerns
  • Attend biweekly staffing meetings with supervisor and report on ongoing service delivery, outcomes, and escalate issues.
  • Participate in community-wide activities that promote ACC’s goals.
  • Perform other tasks as needed

Education, Experience, Knowledge, Skills and Abilities

  • Bachelor’s degree (B.A.). in social work or related field; or one to two years of related training and experience; or other equivalent combination of education and demonstrated experience.
  • Proficiency Dari and/or Pashto required
  • Self-directed, motivated, and able to handle multiple projects simultaneously.
  • Knowledge of public benefits system in the DC metro area: TANF, PPP, Medicaid, Food stamps, SSI, and subsidized housing programs.
  • General knowledge of resettlement practices in the U.S. including a working knowledge of United States immigration laws and regulations.
  • Detail-oriented, extensive documentation skills, organized, and able to work in a multi-tasked environment.
  • Skilled at crisis management, problem-solving, decision-making, and mediation.
  • Cross-cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.
  • Maintains punctuality for work, appointments, and report dates.
  • Must work well in a team setting.
  • Commitment to the mission, vision and values of ACC.
  • Possess a valid driver’s license and access to own transportation
  • Required computer skills: Word, Excel, Internet, Gmail, Outlook. Comfortable in utilizing new programs and databases.
  • Background check and clean DMV record.


Please submit by mail or e-mail a cover letter and resume to: 

E-mail: hr@ecdcus.org 

ECDC

Human Resources

901 S. Highland St.

Arlington VA 22204

Position Title:               Afghan Placement and Assistance Case Manager

Reports to:                    ACC DC Metro RP Program Manager

Status:                           Full-Time/Exempt

Location:                       Arlington, VA / Silver Spring, MD

 Job Summary – This position is responsible for providing effective…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    September 16, 2021
  • Application Deadline
    September 13, 2021
  • Education
    4-Year Degree Required

Level of Language Proficiency

Proficiency in Dari and/or Pashto required

Proficiency in Dari and/or Pashto required

Location

On-site
901 South Highland Street, Arlington, VA 22204, United States

How to Apply

Please email a cover letter and resume to hr@ecdcus.org.

Please email a cover letter and resume to hr@ecdcus.org.

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