HUMAN TRAFFICKING CASE MANAGER

QUALIFIED applicants should send a Cover Letter AND Resume in one PDF document to:

Covenant House New Orleans

Attention: Mrs. Deneen M. Jackson

Director, Non-residential Services

611 N. Rampart Street

New Orleans, LA 70112

-OR- email: djackson@covenanthouse.org

PLEASE - NO TELEPHONE CALLS (FIRM)

GENERAL SUMMARY:

*Work Schedule is Tuesday through Saturday, 11:00 AM to 7:30 PM

*Provide robust case management by developing and coordinating individualized case plans for Covenant House human trafficking victims/survivors to successfully transition into stable, self-sufficient life-style, or family reunification where possible.

*Provide support to assist youth in achieving their case plan goals, including safety plans, specialized counseling, physical and behavioral health care, educational advancement, employment, and life skills in conjunction with referrals to services.

*Support Covenant House staff in identifying and assisting victims and survivors of Human Trafficking

DUTIES & RESPONSIBILITIES, include, but not limited to:

*Supervise intake process and assessments for new and current trafficking victims/ survivors.

*Oversee the development and implementation of individualized case plans.

*Provide individualized care, support, and follow-up to help human trafficking victims/survivors.

*Assist in the reunification of victims/survivors with their families.

*Provide support to residents by encouraging active participation in classes, workshops, and other activities.

*Participate in weekly case reviews.

*Maintain accurate, up-to-date case files and complete timely entries into various matrices as required.

*Attend all trainings and commit to continuous professional development and integration of training and tools into individualized tasks and responsibilities.

*Assist training staff in identifying, and supporting victims/survivors.

*Assist and participate in outreach efforts to identified communities and providers to reach potential trafficking victims/survivors and extend service network.

*Refer individuals outside of Covenant House's age range to the appropriate partner organizations.

*Perform other job-related duties as requested

EDUCATION, KNOWLEDGE, SKILLS & EXPERIENCE:

*Bachelor's degree in social service or related field.

*Fluent in Spanish or Vietnamese a plus.

*At least 1-2 years of professional experience, preferably in anti- human trafficking efforts.

*Prior experience working with youth who have experienced human trafficking, homelessness, trauma, or other emotional and behavioral challenges, using a trauma-informed approach.

*Ability to establish and maintain effective positive relationships with youth, staff, management and outside contacts.

*Excellent oral and written communication skills; ability to communicate effectively with all levels of staff.

*Ability to organize effectively; to adapt to changing conditions; to exercise sound judgment in crisis situations; to supervise youth and maintain order; to exercise authority in an appropriate manner.

*Knowledge of Microsoft Word, Excel & PowerPoint

QUALIFIED Applicants should send a Cover Letter AND Resume in one PDF document to:

Covenant House New Orleans

Attention: Ms. Deneen M. Jackson

Director, Non-residential Services

611 N. Rampart Street

New Orleans, LA 70112

-OR- email: djackson@covenanthouse.org

PLEASE, NO TELEPHONE CALLS (FIRM)