Human Resources Administrator - Homeless Services - Boston Public Health Commission

Job Type

Full Time




1010 Mass Ave 6th floor
United States


To apply online please go to and search for requisition number: 695.

Job Description

Senior leadership position within the Homeless Services Bureau responsible for providing management and ongoing development of services and

programs, with a primary focus on Human Resource, Labor and Employment, and Professional Development. With Bureau Director and other Homeless

Services Directors, participates in the planning, development, implementation and ongoing evaluation of Bureau policies and programs designed to assist

homeless clients in regaining self-sufficiency.

Human Resources

Responsible for directing and providing Human Resources services to the Homeless Services Bureau. Works closely with the Commission's Human

Resources and Labor and Employment departments to ensure Bureau compliance with Human Resources and Labor and Employment policies and


Provides supervision to HR Coordinator and other staff as assigned.

Works with HR Recruiting manager for Homeless Services jobs. Perform recruiting duties for Homeless in absence of HR Manager, including the

preparation of job postings, job descriptions, requisitions. Make and recommend management and personnel decisions regarding program, including but not

limited to promotion, transfer and assignment of staff, and imposition of discipline.

Oversees Time and attendance.

Represents Homeless Services at unemployment hearings.

Serves as the Homeless Services Information officer and liaison, relaying important bar data, ETO, etc to HR and Labor and Employment office.

Labor and Employment

Serves as key member of the Homeless Services bargaining team in collective bargaining contract negotiation.

Ensures Bureau compliance with appropriate collective bargaining agreements.

Attends grievance and arbitration hearings, and represents management in grievance and arbitration process, including but not limited to hearing and

adjustment of employee grievances.

Assists the Labor and Employment and General Counsel offices in gathering information related to internal investigations. Conducts investigations of

alleged violations of Commission policy, including the Anti-Discrimination, Harassment and Retaliation policy, when assigned.

Staff Training /Professional Development

Works with directors and managers to identify and provide needed training. Oversee staff compliance and tracking of required trainings. Develop system for

monitoring up-to-date records of required licenses and certifications. Facilitates the Staff Development and Training Committee meeting and maintains

internal training system for the Bureau.

Trains or assists in training Bureau staff on applicable BPHC policies and procedures as needed including the Commission's Anti-Discrimination,

Harassment and Retaliation and Sexual Harassment Policies.

Facilitates and coordinates the Bureau's New Employee Orientation.


Works in a confidential capacity with Bureau Management, Human Resources, the Office of Labor and Employment and the General Counsel's Office. Uses

independent judgment and discretion to make decisions that affect BPHC.

Participates in assigned committees.

Works in a confidential capacity. Operates independently. Uses independent judgment and discretion to make decisions affecting the department and staff

as it relates to unit operations/services and BPHC policy. Make and recommend management and personnel decisions for, including but not limited to

promotion, transfer and assignment of staff, and imposition of discipline. Perform other duties as required.

Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree and 5 -7 years of relevant managerial experience. A Master's Degree in Human Resources, Public Health, MBA, MPA, JD/Esq; may be

substituted for 2 years of experience.

Excellent verbal and written communication skills.

Experience in crisis management a plus

Demonstrated experience working in urban environments and with diverse client and provider populations.

Prior experience working with local, state and/or federal government.

Ability to interact sensitively and professionally with persons from diverse cultural, socio-economic, educational and professional backgrounds.

Ability to develop and manage administrative policies and procedures that maximize effectiveness and efficiency of direct service programs.

Knowledge of Boston community and neighborhoods desirable.

Bilingual preferred

Ability to successfully lead and manage staff greater than 30 employees.

Driver's License required.

Generalist with strong labor relations and policy development skills. Ability to administer compensation and benefit programs. Knowledge and experience of

EEO, Diversity and ADA. Experience working with diverse populations. Able for follow directions and work harmoniously with staff.

Previous experience in Microsoft Office and HRIS database

Bilingual-bicultural skills desirable.

Strong analytic skills.

Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an

automatic bar to employment but is reviewed in relation to the job applied for., Any position that requires an advanced degree will be subject to education

verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply

Union Status




Pay Range

$70,000 - $80,000


35 hours a week, Monday to Friday, 9am to 5pm, some evenings and weekends may be required, Covers HSB beeper coverage on a rotating basis

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

requisition 695