Case Manager

Job Type

Full Time




New York
New York
United States


As one of the largest public health service nonprofit organizations in New York City, Public Health Solutions (PHS) improves health among the city’s most vulnerable populations by tackling social and clinical factors that impact New Yorkers’ ability to thrive. Today PHS serves 200,000+ New Yorkers annually, and we support the work of more than 200 community-based nonprofit organizations. PHS implements innovative, cost-effective population-based health programs; conducts research providing insight on effective public health interventions; and provides services to government and other nonprofits to address public health issues. Together with our colleagues in the service sector, government, philanthropy and policy organizations, we are thought leaders and cutting-edge public health professionals in New York City, New York State and truly, throughout the country.

Highlights of our work include:

  • Providing direct services to over 80,000 New Yorkers a year, primarily families with children. These services address critical needs in low-income communities, including food security; nutrition and obesity; women’s reproductive health; early childhood development; HIV prevention and access to care; quality healthcare access; and tobacco control.
  • Promoting the imminent eradication of AIDS in NYC through research, service delivery and funding administration. We engage 200+ community-based organizations around the city in HIV-related outreach. Our network serves 96,000 people living with or at risk of becoming infected with HIV/AIDS.
  • Developing technology-based interventions and social marketing public health campaigns using video, social media, and interactive internet-based applications, specifically in the areas of reproductive health, HIV prevention and childhood obesity prevention.

Public Health Solutions provides Ryan White funding to the New York City Human Resources Administration (HRA) Office of Health and Mental Health Services (OHMHS), to operate the Assessment and Referral Team (ART), which provides time-limited, home-based, specialized case management services for individuals with HIV/AIDS, a serious mental illness, and significant unmet needs. ART has two components: home-based psychiatric assessment services provided by the Visiting Psychiatric Service of the OHMHS, and specialized case management services provided when the psychiatric assessment determines that a client has a serious mental illness and unmet service needs.

ART is seeking to fill one vacancy for the position of Clinical Case Manager. The Clinical Case Manager works collaboratively with various providers to identify barriers to treatment, facilitate linkage to services, and promote treatment adherence.


Specifically, the Clinical Case Manager will:

  • Conduct initial and weekly home visits
  • Compile psychosocial assessments and individualized service plans
  • Facilitate linkage to medical, mental health, and/or substance use services, coordinate referrals to supportive housing and conduct follow-up encounters to promote and improve treatment adherence
  • Accompaniment to and from appointments, when indicated
  • Maintain program documentation and record monthly service deliveries via eSHARE (Electronic System for HIV/AIDS Reporting & Evaluation)
  • Participate in agency meetings and community-based case conferences.
  • Ongoing coordination with HASA and other service providers

Qualifications and Experience:

  • Master’s Degree in Social Work, Psychology or related field.
  • Willingness to conduct weekly home visits.
  • 1-2 years’ experience working with the mental health, substance use, and/or HIV/AIDS populations preferred.
  • Excellent verbal and written communication.
  • Proficient in Microsoft Office and data entry.
  • Must possess organization, adaptation and Cultural Competence skills.
  • Bi-lingual (Spanish/English) required.

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.


Medical and Dental


Paid Time Off (Vacation, Personal, Sick)

Flexible Spending Account (FSA)

Level of Language Proficiency


Professional Level


Minimum Education Required

Master's degree

How To Apply