Search

Job

ICMS Case Manager

Posted by

Job Title:                   ICMS Case Manager

Job Category:           Social Services

Primary Location:    Los Angeles 90007

Department:             Housing & Support Services

Reports To:               Associate Director of Housing & Support Services

Direct Reports:        None

Seniority Level:       Associate

FLSA Status:            Non-Exempt

Job Type:                   Full Time

Travel:                       No



ABOUT CRCD

Coalition for Responsible Community Development (CRCD) is a community development corporation with a mission to better sustain, coordinate, and improve local planning, development, and community services that address the needs of low-income and working-class residents and small business in South LA.

CRCD serves 100% LMI within South LA. CRCD was founded by neighborhood residents and community leaders to revitalize the area after decades of disinvestment and to improve the quality of life for youth and the community. Since 2005, CRCD has partnered in a combined investment of $168 million in South LA housing and real estate, including 370 units of affordable housing, plus community space for support services, youth programs, a homeless youth drop-in center, a community garden, and commercial space for our social enterprise. CRCD has connected over 1,500 young people to education, jobs, and housing.

Real Estate and Economic Development.  To increase the number of affordable and permanent housing in South Los Angeles and to revitalize the local economy, CRCD develops housing for LMI populations, including transition-age youth ages 16-24, seniors, veterans, and low-income families.

Support Services. We provide support services to 100% LMI youth and other residents of CRCD housing, assist homeless youth to secure housing with rental subsidies and support services, and run a drop-in center to help homeless transition-age youth meet basic needs.

Education. CRCD Academy, a high school provides youth ages 16-24 with diploma-track education and post secondary education support.

Youth Development. CRCD provides youth with workforce development programs, intensive case management to reduce barriers to employment and reduce recidivism, alternative sentencing programs, and jobs and career placement.

Worksource Center. Since 2014 CRCD has been the operator of the federally funded Vernon-Central/ Los Angeles Trade-Technical College WorkSource Center where unemployed LMI residents are linked to career-ladder jobs and supportive services.

CRCD Enterprises. CRCD is the parent organization of a social enterprise providing training and employment for low-income youth and young adults.


BENEFITS

  • Dental, Vision, Medical Benefits: CRCD is in the top 10% for excellent employee benefits for non-profit organizations. CRCD offers 80% employee paid and 60% dependent paid medical
  • 401K eligibility to participate from day one and up to 6% matching after one year
  • Flexible Spending Account (FSA)
  • Short-Term & Long-Term Disability, Accident, and Hospital Indemnity
  • Whole Life Insurance, College Funding Plans/529 Savings Plan from Principal
  • Pet insurance, Legal/ID Theft
  • Generous work/life balance
  • 13 paid holidays



POSITION SUMMARY

Under the direction of the Associate Director of Housing & Support Services, the ICMS Case Manager will be responsible for providing coordinated Case Management and Supportive Services for formerly homeless individuals diagnosed with special needs. The ICMS Case Manager will deliver services on-site to tenants who reside at our newly developed multi-unit permanent supportive housing complex. The Case Manager will also help link clients to services which include but not limited to life skills workshops, money management, educational attainment, access to health services, counseling, job training and placement opportunities and resident activity coordination



ESSENTIAL DUTIES & RESPONSIBILITIES

1.     Work with each tenant to conduct an initial housing intake and needs assessment

2.     Assist tenants in determining personal goals and plans to achieve such goals through the development of the Individual Service Plan (ISP)

3.     Work with any pre-existing conditions and/or obstacles for clients to facilitate all housing related processes being completed in a timely fashion.

4.     Conduct a minimum of two face-to-face contacts with each tenant monthly

5.     Conduct quarterly meetings with each tenant to discuss tenant’s progress and accomplishments as evidenced by Individualized Stability Plans

6.     Act as a liaison among the Property Manager, the property management company, the tenant, and the primary mental health provider to facilitate the communication of concerns that could jeopardize the tenant’s residency

7.     Provide information and instruction to clients regarding Fair Housing, tenant rights and responsibilities, observation of rental agreement and property rules

8.     Act as a liaison and coordinate linkage to services with numerous public social service agencies and community providers, assist in achieving and sustaining independence: employment and education/ training activities, money management counseling and legal and benefits counseling

9.     Assist clients in obtaining rental assistance: move-in/eviction prevention services         

10.  Address tenant grievances, mediate resident disputes and resolve any issues with property management that might affect the client’s tenancy

11.  Enforce housing rules in collaboration with property management

12.  Work with Resident Services Coordinator to develop workshop opportunities on relevant topics including housekeeping, money management, parenting, daily living skills (including transportation, training in self-advocacy/community accessibility) needed to maintain housing and achieve independence

13.  Data collection/entry into DHS CHAMP’s database to document client progress, assemble reports and evaluate program

14.  Organization and management of client files 

15.  Monitor status of tenants who have moved into housing and prepare tenants who are deemed ready to transition to mainstream non-supportive housing

16.  Comply with the directives as it relates to necessary documentation and reporting requirements as per the service contract

17.  Compile and submit monthly progress reports to track the tenants’ residency status and the supportive services which have been provided to them

18.  Uphold CRCD’s Mission Statement and 5 Year Strategic Plan


MINIMUM QUALIFICATIONS

  1. 1-2 years of experience or related work and BA Degree
  2. Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems.
  3. Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
  4. Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate
  5. Proficient in Microsoft Office suite required.


WORK ENVIRONMENT

1.     On occasion walk or drive to different local sites throughout the day.

2.     Regularly required to sit, stand, bend, and occasionally lift or carry up to 35 lbs.

3.     Combination of field and office environment.

4.     May necessitate working in busy and loud environments.

5.     May be exposed to elements like cold, heat, dust, noise, and odor.

6.    Work regularly in a community that is exposed to gang activity, substance use, homelessness, and high unemployment rates.

7.     This is not a work-from-home position.


RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

1.    Encompass a “do whatever it takes approach” to serving our community

2.     Always maintain a safe work environment and confidentiality.

3.     Be proactive, creative, flexible in evaluating, researching & resolving issues

4.     Organize & prioritize multiple activities to meet all external & internal deadlines

5.     Maintain professional demeanor that reflects positively on the agency

6.     Demonstrate respect and courtesy toward others

7.     Able to thrive in a work environment emphasizing teamwork and collaboration.

8.     Respond in a timely manner in all aspects of communication

9.     Regular and prompt attendance in the office is required

10.  Work with limited to minimum supervision

11.  Perform other duties as assigned by your supervisor



All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history. All candidates must pass background check conducted by LA County.



 



Job Title:                   ICMS Case Manager

Job Category:           Social Services

Primary Location:    Los Angeles 90007

Department:             Housing & Support Services

Reports To:               Associate Director of Housing & Support Services

Direct Reports:        None

Seniority…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    September 1, 2021

Salary

USD 42,000 - USD 48,000

Benefits

BENEFITS

  • Dental, Vision, Medical Benefits: CRCD is in the top 10% for excellent employee benefits for non-profit organizations. CRCD offers 80% employee paid and 60% dependent paid medical
  • 401K eligibility to participate from day one and up to 6% matching after one year
  • Flexible Spending Account (FSA)
  • Short-Term & Long-Term Disability, Accident, and Hospital Indemnity
  • Whole Life Insurance, College Funding Plans/529 Savings Plan from Principal
  • Pet insurance, Legal/ID Theft
  • Generous work/life balance
  • 13 paid holidays


BENEFITS

  • Dental, Vision, Medical Benefits: CRCD is in the top 10% for excellent employee benefits for non-profit organizations. CRCD offers 80% employee paid and 60% dependent paid…

Location

On-site
Los Angeles, CA, USA

Apply to This Job

All fields are required
Resume must be uploaded in PDF format
Drag file here or browse
No file chosen
By using the Idealist Application system, you consent to sharing your resume and other personal data with potential employers in accordance with Idealist’s Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.