The primary responsibilities of the Court Liaison is to facilitate and share defendant information between the SF Superior Court and SFPDP. The Court Liaison is responsible for accurate and timely collection of release outcomes, Court referrals, and dispositions; preparation and modification of progress reports; accurately and completely collecting and communicating Court requests, orders, and instructions; and collaborating with the Court, court personnel, Sheriff’s Department, District Attorney, Public Defenders, and community based organizations to ensure best outcomes for our clients. In order to meet this goal, the Court Liaison is expected to adhere to industry best practices, meet and/or exceed agency work product standards, and exercise independent discretion and good judgement in all matters related to client confidentiality and SFPDP related business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Collect Court dispositions and outcomes for clients;
· Understand and accurately complete the PSA (Public Safety Assessment) tool;
· As requested, provide in-person recommendations to court;
· Advise the Court and its representatives of options for sentencing alternatives in pretrial, post-conviction,
and other matters relating to court cases;
· Accurate and timely documentation of client court dispositions and outcomes;
· Serve as a resource to SFPDP colleagues by assisting to clarify or investigate specific court instructions
or issues on case matters;
· Review and monitor active court cases to ensure program completion and compliance with release and/or
· Conduct program verification follow-ups;
· Establish and cultivate mutually respectful relationships with clients, SFPDP staff members, and
community partners ;
· Communicate with the SF Superior Court and court personnel regarding client progress, compliance, and
program completion while on supervision;
· Collaborate with colleagues, court personnel, District Attorney, and Public Defender on client’s behalf;
· Accurately document client progress in database by thorough case management reporting;
· Preparation and modification of progress reports;
· Facilitate the release process for defendants released on Own Recognizance;
· Coordinate release dates with Sheriff’s Department Community Programs and various community
· Ensure timely release for clients granted Own Recognizance release, troubleshoot holds as necessary by
contacting Sheriff’s Department and/or attorney;
· Explain the criminal justice process to defendants and/or family members and answers questions
regarding their status of their case in the criminal justice system;
· Work to ensure all client related data is accurately captured in the information management system at all
· Adhere to the highest standards of professionalism in regards to ethics, values, and principles of case
· Adhere to all laws and regulations regarding HIPAA, confidentiality, contractual agreements, ethics, and
· Acquire and maintain all personal background clearances as directed by Court Supervisor
· Punctuality and regular and reliable attendance as well as punctuality at all meetings, trainings, and other
· Regularly exercise independent discretion and judgment;
Other duties as directed, developed, or assigned
Education and/or Experience: Bachelor’s degree or 5 years work experience in the Criminal Justice System, social services, case management, social services Court Liaison with increasing responsibility. Must meet all SFSD jail clearance and SF Superior Court clearance criteria.
Language Skills: Read, write, and verbally communicate effectively and professionally with other business departments, clients, and outside agencies. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
Technical Skills: Good computer skills required. Proficient in Microsoft Office suite products and Filemaker. Proficient with spreadsheets, statistics and sanitizing data.
Reasoning Ability: Ability to think independently, to exercise independent discretion, and to solve practical problems and deal with a variety of factual situations where no specific guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, report or schedule form and to exercise good judgment in applying that information.
Other Skills & Abilities: Able to work with little or no supervision. Ability to work independently and exercise discretion and good judgment. Ability to multi-task. Excellent organizational skills and attention to detail. Ability to get along with, manage positively, and work cooperatively with others, showing good leadership skills. Excellent organizational skills.
Equipment/Machinery: Operate equipment such as, but not limited to, personal computer, calculator, fax machine, copier, phone, security system, door locks.
· Stand and walk or sit alternatively depending on specific needs of day. Estimate 50% of time is spent on
feet and 50% sitting at desk.
· Have occasional need to perform the following physical activities: bending/stooping/squatting, climbing
stairs, pushing, pulling, twisting, lifting and reaching above shoulders.
· Have occasional need to perform standing and walking activities.
· Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.
· Lifting/carrying up to 10 lbs frequently and 25 lbs occasionally.
· Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent
need to see small detail. Frequent need to see things clearly beyond arm's reach.
· Hearing requirements: constant need to communicate over telephone and in person.
The noise level in the work environment is usually moderate.
Minimum Education Required