Senior Program Manager - Boston Neighborhood Trauma Team Network, Division of Violence Prevention, CAFH

Job Type

Full Time




1010 Mass Ave 6th floor
United States


Job Description

The Boston Neighborhood Trauma Team Network (BNTTN) is a collaboration of over 15 community-based organizations, community health centers and hospitals working together to offer citywide and neighborhood-based trauma response and recovery services to support to residents impacted by community violence.

DUTIES: The Boston Neighborhood Trauma Team Network Senior Program Manager will be responsible for the day-to-day administrative functioning of the Boston Neighborhood Trauma Team Network and will contribute to the overall program development and implementation.

Duties include but are not limited to:

Collaborate with BPHC's administrative, fiscal and legal offices to determine and achieve administrative, budgetary and legal requirements of program operations.

Manage procurement, monitoring, and invoicing for more than $1 million in contracts to more than a dozen community BNTTN partner organizations.

Develop, implement and integrate innovative strategies, internally and with community partners. Including but not limited to developing marketing strategy for the initiative.

As needed, convene and facilitate working group meetings with program stakeholders, community organizations and city agencies related to program operations or special projects.

Provide technical assistance to BNTTN contracted partners to assess and identify the needs and to assure teams understand and can meet expectations of their scope of service.

Maintain regular communication with BNTTN partners including participating in regular planning meetings with the 6 Neighborhood Trauma Teams and the mobile team0

Represent the BNTTN with neighborhood and City partners when the Director is not available.

Contribute to the initiative's evaluation including the tracking, organizing and completion of regular incident reports and submission of key variables to data manager for analysis.

Participate in a rotating on-call system; which includes sending out notifications, coordinating responses, reviewing incidents, capturing activity on summary form, and ensuring teams are responding robustly and consistently.

Meet regularly with the Director regarding all aspects of program operations, including but not limited to matters pertaining to program staff and other confidential matters.

Develop, implement and manage Boston Neighborhood Trauma Team Network projects and/or initiatives to ensure effective operations and compliance with established standards and/or contracted goals and objectives.

Prepare reports and briefing material for Director on regular basis to provide information on status of projects, as well as recommendations for future action.

Assist in identifying and writing new grants.

Supervise interns.

Participate in Division strategic planning and development as requested.

Review proposals submitted to Division, as requested.

Document and assist with Division's QI and accreditation efforts as requested.

Works in a confidential capacity. Operates independently. Uses independent judgment and discretion to make decisions affecting the department and staff as it relates to unit operations/services and BPHC policy.

Perform other duties as required.

Minimum Qualifications

Master's level training in Public Health, Public/Business Administration, Public Policy, Human Services, Social Work or related field required, with minimum of 2 years experience on community-based initiatives and other responsibilities relevant to duties OR Bachelor's degree with 3 years related experience OR seven years of experience may be substituted for the degree requirement.

Experience in coordinating and implementing violence prevention projects

Understanding of racial justice and equity, particularly as it relates to a public health approach to violence prevention

Ability to clearly communicate and maintain positive working relationships with multiple partners

Excellent oral and written communication skills, including ability to write clear, concise reports

Excellent organizational skills with the ability of developing timelines and meeting deadlines

Ability to facilitate meetings and workgroups of diverse stakeholders

Ability to work in a fast-paced work environment and to respond quickly and effectively to multiple work demands

Knowledge of and facility in working with budgets

Ability to work flexibly and collaboratively as part of a team

Expertise with Microsoft Office applications

Experience working with diverse community groups and residents

Prefer knowledge of Boston neighborhoods and community agencies

Bilingual applicants encouraged to apply

Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply

Union Status


Job Grade


Pay Range

$60,000 - $65,000

Standard Hours


35 hours/week 9-5; Requires participating in a rotating on-call system that includes evenings and weekends.



Level of Language Proficiency


Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

requisition 734