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Volunteer Coordinator

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Published 17 days ago

About Us

The mission of the Double H Ranch is to provide specialized programs and year-round support for children and their families dealing with chronic and life-threatening illnesses. Our purpose is to enrich their lives and provide camp experiences that are memorable, exciting, fun, empowering, physically safe, and medically sound. All programs are FREE of charge and capture the magic of the Adirondacks.

The Operations team is responsible for implementing programs that impact campers and families. The main goals for the Operations team are to provide engaging, safe, and intentional programs for our campers and families supported by volunteers and paid staff members. As a team we are focused on teamwork, creative ideas and always asking “how does this impact the kids”. 

The Volunteer Coordinator is part of the Operations team and supervised by the Volunteer Director. The goal of the Volunteer Coordinator role is to inspire and encourage a mutually beneficial relationship for new and current volunteers in line with best practice in volunteer management.

About the Role

The Volunteer Coordinator is a key role to delivering the highest quality volunteer experiences that have a direct impact on our mission. This is a full-time year-round position that will be responsible for recruitment and selection, onboarding and training, and retention and recognition of volunteers. The typical work schedule is Monday-Friday, 8-4 or 9-5 but this varies with seasonal fluctuations based on program requirements. Flexibility to assist on evenings and weekends, remotely or in person, with occasional residential duties is needed.

Main Duties and Responsibilities

  • Process volunteer applications, schedule and conduct interviews, make selection decisions using established policies, process application paperwork including contacting referees and confirming background checks are completed.
  • Establish consistent onboarding procedures to welcome new volunteers and set expectations for their involvement and support the coordination and delivery of orientation and training for all volunteers.
  • Maintain accurate volunteer records including initial application details and all subsequent involvement in a custom Operations database according to established data protection and records management policies.
  • Coordinate and collaborate with internal teams to understand and determine the current and changing needs of the organization and communicate expectations by email and phone to ensure volunteers are informed and prepared for their assignments.
  • Coordinate the day-to-day scheduling of volunteers to ensure appropriate levels of support for each activity are available and take initiative to find creative resourcing solutions as required.
  • Respond to volunteer inquiries in a timely manner with information about what opportunities are currently available (depending on eligibility), how to get involved and share information about alternative opportunities when necessary.
  • Draft volunteer communication using MailChimp to ensure volunteers are informed and up to date on their areas of interest.
  • Conduct regular evaluation in person and using surveys to monitor volunteer satisfaction and effectiveness and use results to inform decision-making on the continuation of volunteer roles or individual volunteer relationships.
  • Organize, implement, and track recognition efforts, awards, and appreciation events for volunteers.
  • Inform Volunteer Director of any significant changes to volunteer application numbers, notable trends, successes, or issues and proactively identify and suggest improvements to the success, efficiency, and accessibility of the volunteer application process.
  • Perform additional duties and responsibilities as assigned by supervisor.

About Us

The mission of the Double H Ranch is to provide specialized programs and year-round support for children and their families dealing with chronic and life-threatening illnesses. Our purpose is to enrich their lives and provide…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    January 3, 2022
  • Application Deadline
    November 7, 2021

Compensation

USD 48,750 - USD 48,750

Benefits

Benefits

  • Simple Pension Plan
  • Paid Holidays, Vacation, Sick Days
  • Paid Bereavement Leave
  • Medical, Dental & Vision Plan
  • Flexible Spending Account
  • Short and Long-term Disability Plans
  • Life Insurance
  • Employee Assistance Program for staff and eligible family members
  • Access to additional professional development opportunities through organizational membership of the SeriousFun Children’s Network and American Camping Association.

Benefits

  • Simple Pension Plan
  • Paid Holidays, Vacation, Sick Days
  • Paid Bereavement Leave
  • Medical, Dental & Vision Plan
  • Flexible Spending Account
  • Short and Long-term…

Level of Language Proficiency

English language proficiency required.

English language proficiency required.

Location

On-site
97 Hidden Valley Road, Lake Luzerne, NY 12846, United States

How to Apply

How to Apply

Please send us your resume and cover letter which should include examples that provide evidence of how you meet the essential knowledge, skills, and experience. Please share what inspired you to apply for this role – what is it about our work that attracted you to Double H Ranch and the position.

We understand that the application process can be difficult, and we want to make it as easy as possible for you to shine. Please let us know what we can do to accommodate you.

The deadline for applications is Sunday, November 7th at 11:59pm EST. Interested applicants should please submit a resume and cover letter to: Lisa Boucher, HR Director, lboucher@doublehranch.org

Selection process

First-round interviews will take place virtually beginning the week of November 15th. If you’re invited to an interview, you may be requested to prepare and/or complete a short task in advance – we’ll provide all the details in the invitation to interview. We will also invite you to talk to us about any reasonable adjustments which would support you in fully taking part in the interview process.

How to Apply

Please send us your resume and cover letter which should include examples that provide evidence of how you meet the essential knowledge, skills, and experience. Please…

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