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Case Manager (Supportive Housing)

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Providence House, Inc. | Brooklyn, NY
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Providence House, Inc.


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Published 19 days ago

ORGANIZATION OVERVIEW:

Providence House, Inc. is a value driven not-for-profit organization focused on assisting women in building community and transforming their lives. The agency is committed to promoting wholeness and healing while offering quality Evidence-Based services to women and children who find themselves homeless and/or involved with the criminal justice system. Providence House follows a Trauma-Informed practice model. The organization was founded by the Sisters of St. Joseph over thirty years ago and continues to hold the values of non-violence, compassion, hospitality and community at its core. Providence House actively seeks to provide support, training and opportunities that foster growth and well-being for its staff as well as for the range of consumers we serve.

SUPERVISION: Program Supervisor

JOB DESCRIPTION:

The Case Manager under the direction of the Program Supervisor is responsible for ongoing needs assessment, individual treatment plans, implementation, support, information, referral and advocacy for individuals who are in the Providence House Supportive Housing facility. Residents in our supportive housing program are individuals living with mental illness, and/or have a history y of substance abuse as well as homelessness. The position requires successful working relationships with residents that support their ability to increase their self-reliance and independent living skills. The Case Manager will be responsible for influencing and recognizing positive behavior changes and identifying problems and obstacles that threaten to undermine the resident’s goals. Keeping clear and accurate files and records is essential to this position. The position will require occasional evening and weekend work hours.

RESPONSIBILITIES:

Client/Service Delivery

  • Maintain a minimum caseload of 12 families and/or individuals. Meet weekly with residents to develop and monitor each individual’s service plans.
  • Complete strength-based comprehensive needs assessment that will inform individualized service plan.
  • Facilitate groups around topics such as health and wellness.
  • Provide client-centered services that support independent living skills.
  • Provide crisis management and intervention.
  • Inspect resident apartments to ensure that they are properly maintained.
  • Be knowledgeable of community resources and refer clients for services needed.
  • Organize and facilitate social and recreational activities designed to promote community involvement and peer support.
  • Work with the Clinical Social Worker and Program Supervisor to ensure that residents are linked with services such as mental health, substance use, education and employment.
  • Attend and utilize training that increase knowledge of effectively meeting client’s needs through evidence-based practices.
  • Work with all members of the household, including children, to ensure that each are meeting their full potential.
  •  Assess client mental health and recovery needs.
  • Conduct Psychosocial and other assessments.
  • Work with children within the household to ensure that their medical, educational and other needs are being met.
  • Performs other duties as assigned by the supervisor

Sanctuary Model

  • Effectively use and practice Sanctuary Models tools; safety plans, community meetings, psycho-educational groups, team meetings, red flags reviews, and self-care in the program to create a non-violent and trauma sensitive culture.
  • Promote and model the core values of Providence House Mission (Compassion, Non-Violence, Hospitality, and Community) and the Seven Sanctuary Model Commitments to create a non-violent and trauma sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.

Team/Staff Relations

  • Work as a Providence House team member with all staff and volunteers in order to implement the mission and core values of the agency.
  • Attend regular internal and external agency meetings.
  •  Work as part of team to plan and develop resident programs.

Administrative

  • Keep accurate, up-to-date documentation on all clients. Including but not limited to, treatment plans, case notes, assessments, etc.
  • Complete all paperwork in a timely and accurate manner that ensures compliance with stakeholders. 
  • Assists with any and all data collection systems.

REQUIREMENTS

  • Master’s Degree in Social Work or related field required.
  • Two years of experience working with the formerly homeless, mentally ill population preferred.
  • Experience with long-term homeless, low income and diverse populations.
  • Have working knowledge of major psychiatric disorders and substance use disorder.
  • Excellent verbal and written communication skills and the ability to work independently.
  • Competent technology management skills, including proficiency with using Microsoft Office; client database management.

WORK SCHEDULE

  • The Case Manager position is a full time, salaried position. Hours worked will include one late evening weekly and a weekend day twice monthly.  
  • The office location for this position in Brooklyn, New York.

ORGANIZATION OVERVIEW:

Providence House, Inc. is a value driven not-for-profit organization focused on assisting women in building community and transforming their lives. The agency is committed to promoting wholeness and healing…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Master's Degree Required
  • Professional

Benefits

SALARY AND BENEFITS

Salary range is competitive. Benefits include 12 paid holidays, 3 weeks of vacation, 3 personal days and 12 sick days, medical, dental, vision, prescription coverage, life insurance, short-term and long-term disability benefits, a 403(B), pension benefits and an Employment Assistance Program (EAP).

SALARY AND BENEFITS

Salary range is competitive. Benefits include 12 paid holidays, 3 weeks of vacation, 3 personal days and 12 sick days, medical, dental, vision, prescription…

How to Apply

Please send PDFs or Microsoft Word document of your resume and a cover letter explaining your interest in the position and where you heard about it to hr@providencehouse.org

Include "Case Manager Supportive Housing" in the subject line.

Providence House is dedicated to equal employment opportunities for all applicants and employees and encourages people of all races, colors, national origins, ancestries, creeds, religions, gender and gender identity, ages, disabilities, veteran status, sexual orientations and marital statuses to apply.

Please send PDFs or Microsoft Word document of your resume and a cover letter explaining your interest in the position and where you heard about it to hr@providencehouse.org…

Location

Brooklyn, NY

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