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Career Navigator - Spanish Speaker

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Published 22 days ago

Position: Bi-lingual Career Navigator             

Salary Grade: 

Position ClassLearned Professional           

Supervises: N/A

Reports to: Director of Operations            

FLSA: Exempt

      

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers, and to partner with employers to hire, develop and retain productive workforces. 

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. 


POSITION SUMMARY:   

JVS MassHire seeks a Bi-lingual Career Navigator to deliver innovative, customer-focused, and technology-driven career services to job seekers through the One Stop Career Center. The Navigator, in collaboration with the Career Center team, will assist job seekers from diverse backgrounds and levels of experience to conduct successful job searches and obtain employment. Specifically, the Career Navigator will provide 1:1 career coaching and assist customers who are receiving unemployment benefits with program compliance to ensure the continuation of their benefits. This staff member will also provide high quality facilitation of the Career Center Seminar and other workshops incorporating best practices in adult education and training. This position is located at 75 Federal Street, Boston, MA with some services being delivered remotely. 


ESSENTIAL JOB FUNCTIONS:


Accountability and Results Focused:  

  • Assist job seekers in maintaining UI benefits through monitoring the successful completion of all job search activities required for program attainment
  • Understand and apply knowledge of internet resources for job seekers to trainings and 1:1 coaching
  • Deliver professional quality workshops that demonstrate knowledge of adult education techniques and workshop facilitation both in person and via Zoom; utilize technology for maximum engagement
  • Understand and apply knowledge of local and national labor market trends to assist job seekers to identify career opportunities
  • Participate in meetings and planning sessions with JVS staff to monitor services and implement strategies to improve performance and delivery of service 
  • Establish, track and meet program dashboard indicators using MOSES software 


Build relationships, collaboration and teamwork:

  • Support and promote the mission and philosophy of JVS both internally and outside the agency.
  • Function as part of both the JVS team to provide high quality employment services 
  • Conduct 1:1 meetings with job seekers assessing customers’ needs through interview, observation, and examination of records.
  • Proven ability to teach job search skills, resume writing skills, and interviewing techniques to multicultural diverse populations.
  • Proven ability to interact in a team environment and to establish and maintain harmonious working relationships with key stakeholders (participants, colleagues, partner organizations, funders, etc.) 
  • Provide individual 1:1 Coaching to respond to job seekers questions about their career/job search 
  • Takes proactive actions to serve and refer customers in accordance with the requirements of One Stop Career Centers and based on customer goals
  • Works effectively with other program staff, and administrative staff to ensure the smooth referral of customers to appropriate services and employment opportunities
  • Attend and actively participate in staff meetings and team- based projects.
  • Provide assistance to Career Center team members when needed.


Administrative/Communication:

  • Understands and promotes policies and best practices of Massachusetts One-Stop Career Center Charter
  • As a public facing team member, demonstrates a professional demeanor with strong customer service skills 
  • Communicates effectively verbally and in writing with compassion and professionalism.
  • Exercises discretion in handling confidential information
  • Participates in meetings, in-service trainings, team-based project, committees
  • Communicates regularly with Supervisor to insure smooth delivery of services.
  • Perform other duties as assigned or requested.



MINIMIUM QUALIFICATIONS AND EXPERIENCE:  

4 years of experience in the workforce development/career coaching/recruiting/ field with excellent knowledge of career coaching tools and strategies. 

Knowledge of web-based job search resources and techniques required

Exceptional level of computer/technology proficiency including ability to complete on-line job applications and maintain accurate records of services provided in state MOSES database

Familiarity with career ladders and professional advancement preferred.

Strong Microsoft Office Suite skills required. 

Bilingual Spanish speaker required

  

EDUCATION REQUIRED: Associates in related area (Counseling, Human Resources, Psychology, Social Work, or Education) or at least 4 years’ experience. 


KEY COMPETENCIES:  

Accountability and Results focused

Adapting to Change

Building Relationships, Collaboration and Teamwork

Cultural Competency and Respect

Communication Skills

Initiative 

Planning/Organizing

Promotes Agency


JOB COMPETENCIES:

Job Development/Employer relationship building

Facilitation/Training/Coaching

Applied Technology 

Tracking program progress and reporting

Collaboration across departments and agencies


MENTAL DEMANDS:            PHYSICAL DEMANDS:

Reading      Language      Sitting      Attendance

Detailed work    Math        Speaking    Listening  

Confidentiality                Multiple concurrent tasks

Problem Solving     

Verbal and Written communication


WORKING CONDITIONS:


Frequent meeting with clients

May be requested to work outside of scheduled hours as defined by the needs of the department 

Will attend occasional off-site meetings with partner organizations in and around the greater Boston area

         

JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

Position: Bi-lingual Career Navigator             

Salary Grade: 

Position ClassLearned Professional           

Supervises: N/A

Reports to: Director of Operations            

FLSA: Exempt

      

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    2-Year Degree Required

Level of Language Proficiency

Spanish - Fluent or advanced

Spanish - Fluent or advanced

Location

On-site
75 Federal Street, Boston, MA 02110, United States
3rd Floor

How to Apply

Please apply directly on our website with a copy of your resume and cover letter

Please apply directly on our website with a copy of your resume and cover letter

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