POSITION: Program Coordinator
REPORTS TO: Manager, Programs
START DATE: April 12, 2021 (earliest start)
APPLICATIONS DUE: Applicants are encouraged to apply as soon as possible. Application will remain open until all positions are filled. Applications received by the priority deadline of Monday, February 22, 2021 at midnight PT will be given strong preference. Applications received after this date may not be considered.
We are a nationwide community, driven by passionate college student leaders, that supports children through and beyond their parent’s cancer with innovative, fun-filled programs that foster a lasting community.
Kesem operates free summer camps and year-round programming. A Kesem chapter is a division of our Camp Kesem National program; we have over 130 chapters that are based out of colleges or universities.
About the Position:
The Program Coordinator (PC) is a remote, entry-level position. The PC is responsible for oversight of our chapter programs, including providing ongoing support to existing chapters and development of newer chapters. The PC ensures the successful delivery of our flagship program, an overnight summer camp, at all chapters that they oversee in addition to year-round programs. During the COVID-19 pandemic, the PC oversees virtual programs, including Kesem at Home. The PC works in partnership with other PC’s, Managers of Programs, the Operations Team, the remainder of the Kesem Staff to implement Kesem’s growth plan and drive the overall success of the organization. Each PC reports directly to a Manager of Programs.
Be a part of a dynamic, fun, energetic, growing national movement and remote team. Lead and support college students through an experiential leadership program dedicated to supporting vulnerable children and their families through the social and emotional impacts of cancer. Help Kesem deliver a robust and year-long training curriculum to develop their skills in critical thinking, teamwork, public speaking, problem-solving, project management and financial management. Guide students to run chapters and lead committees, cultivating their talents and preparing them to serve as effective leaders wherever they go.
The Program Coordinator must uphold and build a culture that continues to support and strengthen the following core values:
- We are optimistic.
- We leave a lasting and positive impact.
- We empower others.
- We care deeply about the work we do.
- We are grateful.
Essential Functions and Responsibilities
This is not intended to be an exhaustive list. Other responsibilities and duties may be assigned.
Leadership Development and Chapter Performance (50%)
- Be a mentor for students to help them deepen their emotional intelligence, empathy and connectedness across a region consisting of up to nine chapters.
- Conduct virtual meetings with college student leader chapter Directors to answer inquiries, monitor progress, proactively identify and help solve potential problems.
- Lead chapters to execute successful fundraising plans and maintaining responsible finances, including setting and adhering to chapter budget, developing revenue plans, providing administrative support on donor records and guiding chapter annual fundraising efforts including peer-to-peer campaigns and annual events.
- Serve as a resource to student leaders via phone, email, and video chat.
- Support Kesem’s implementation of programs related to Diversity, Equity, and Inclusion.
- Manage student leadership transition for chapters; select student directors (volunteers) for the chapters in your region each year.
- Help achieve chapter adherence to Camp Kesem’s Operating Standards via tri-annual evaluations for each chapter.
- Each summer (resuming summer 2022), visit one of your chapters’ camp sessions to help ensure camp programming is being delivered in accordance with organizational guidelines and policies.
- Review and negotiate chapter-binding contracts with guidance from a manager.
- Manage other volunteers and constituents (ie, nurses, mental health professionals and advisory board members) who will support each chapter.
- Help chapters comply with Kesem and state compliance such as state licensing.
- Coordinate background checks and training for all attendees of camp.
- Launch new camp and year-round programs according to Camp Kesem’s growth plan.
- Maintain up-to-date knowledge of best practices in the camping and nonprofit industry.
- Help to facilitate and cultivate relationships with local chapter community contacts including cancer support services, Advisory Board members, hospitals, and universities.
- Support chapters in creating and executing equitable and inclusive outreach plans for both camper families and volunteers.
Administrative Work, Systems and Reporting (30%)
- Use Salesforce, Classy, and other applications to track chapter metrics.
- Use Hive project management system to track action items and progress toward goals.
- Provide chapter progress reports to a Manager of Programs on a weekly basis.
- Help chapters in your region implement tools and systems to efficiently manage workload.
- Work in partnership with the chapter to coordinate chapter system-related activities (i.e., student reimbursement requests, Classy page requests, donor acknowledgements, etc.).
Student Leader Training (20%)
- Each fall, visit every chapter in your region to provide on-site training. This training may be provided virtually, dependent on the COVID-19 pandemic.
- Each spring, visit up to three chapters in your region to provide supplemental on-site training. Provide remote training for the remaining chapters. This training may be provided only virtually, dependent on the COVID-19 pandemic.
- Provide year-round, remote training on how to implement Kesem’s programming and conduct fundraising (ie, updated camp programming and Giving Tuesday planning).
- Plan, organize, and present sessions for Camp Kesem’s National Leadership Summit for our student leaders.
- Must be able to inspire, relate to, and lead college student volunteers.
- Strong written and interpersonal communication skills.
- Experience recruiting and retaining diverse teams of volunteers, conducting outreach and increasing diversity among program participants, and ensuring the delivery of equitable and inclusive programs.
- Experience working in teams with people from a variety of racial, ethnic, socioeconomic, educational, religious, sexual, gender, and generational backgrounds.
- Highly organized, flexible, and creative. Excellent time management skills, with the ability to switch between administrative responsibilities and relationship-based interactions with ease.
- Strong technical skills including advanced use of Google Drive Suite.
- An orientation towards learning and development; willing to learn from mistakes, receive feedback, and give feedback to others.
- Bachelor’s degree preferred, with up to three years of working experience.
- Camp and/or youth development experience.
- Experience managing volunteers.
- Experience successfully leading peer-to-peer fundraising efforts.
- Advanced team-building skills including conflict management, problem-solving, effective communication, organizational skills, developing others, motivating others, giving direction and managerial courage.
- Program development and project management experience, including experience working on large-scale projects from conception to completion. Leading remote volunteer teams is a strong plus.
- Experience using camp registration or donor database systems such as Salesforce a strong plus.
- Bilingual in English and Spanish a plus.
The minimum annual starting salary for this position is $43,860, and any salary amount above this would be based on relevant professional experience in a similar career level role. In addition, Kesem offers a benefits package for full-time employees including employer-subsidized health benefits, employee-funded dental and vision benefits, employee-funded 403b retirement plan, Employee Assistance Program (EAP), a healthcare concierge service, flexible work scheduling, telecommuting, PTO, Short-Term Disability, and parental leave offerings.
- The PC role is a full-time, entry-level position, with responsibilities that require at least 40 hours of work per week, and some weeks requiring more.
- This is a remote position. Location for this role is flexible. Candidates must live in an area with easy access to a major airport within the continental United States.
- Kesem will provide a laptop computer and cell phone.
- Travel for Kesem staff has been paused due to the COVID-19 pandemic. When travel can safely resume, the PC should expect to travel extensively, all within the United States, as follows:
- June through August: from three days to up to three week of travel to visit camps
- September through November: up to 80% travel to visit each chapter’s college campus to conduct fall training, attend National Leadership Summit, and attend internal staff training.
- December through May: up to 20% travel to visit some chapter’s college campus to conduct spring training and attend internal staff training.
- All work-related travel expenses are covered by Kesem.
Kesem is an Equal Opportunity Employer.
Diversity, Equity and Inclusion Statement
Kesem’s mission of supporting children through and beyond a parent’s cancer, and our vision of ensuring that every child impacted by a parent’s cancer is never alone, can only be realized through an ongoing, steadfast commitment to Diversity, Equity, and Inclusion in every part of our organization. To that end, Kesem makes the following commitments:
- To continually expand the communities we support and work with - our camper families, volunteers, staff, alumni, and supporters - with attention to engaging underrepresented communities.
- To strive for equity in delivering a transformative, healing, and empowering experience to those communities that recognizes and embraces our differences in race, religion, ability, nationality, sexual orientation, gender expression and identity, family structure, cancer stage or type, or socioeconomic status.
- To work to ensure that every member of the Kesem community feels safe, loved, and respected.
Kesem fulfills its commitment to Diversity, Equity and Inclusion through daily efforts in the following areas:
- Hiring and Professional Development
- Camp and Year-Round Programming
- New Program Development
- Program Evaluation
- Chapter Expansion
- Recruitment of camper families, volunteers, board members and supporters
These efforts are vital to Kesem’s continued success and will be pursued with passion and a lasting pledge to continually improve.