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Bilingual Guaranteed Income Client Advocate (English/Spanish)

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Published 15 days ago

Period of Employment and Compensation: 2 year full-time position. Salary range: $63,000-$75,000, depending on experience and whether benefits are taken.

Project Background: Arlington Community Foundation (ACF) is partnering with the Arlington County Department of Human Services (DHS) to launch an unconditional monthly cash pilot to improve the economic mobility of low income Arlington residents. Beginning in late summer/early fall 2021, ACF will begin providing approximately 200 Arlington households with a guaranteed income of $500 per month for 18 months. The income will be unconditional, meaning there are no restrictions on how the money can be spent. Unconditional monthly cash can build transformative forward momentum for families caught in the day-to-day avoidance of the next financial crisis.

Position description: ACF is recruiting for a 2 year position to serve as the Program Advocate for our pilot. The Program Advocate will onboard cash recipients into the pilot and provide ongoing support throughout their 18 month participation. Once in-person work resumes, the position will be located at Arlington County DHS, where the recipients receive other services. As the anchor of Arlington’s safety net system, DHS is an integrated department with a staff of over 700, providing behavioral health, social services, public health, employment, and economic assistance services.

Responsibilities:

Beginning in late summer/early fall 2021, ACF will begin notifying selected participants who will be eligible to receive the guaranteed income. We will orient cohorts of 50 recipients at a time, every 6 weeks. The Program Advocate will lead this process, and follow-up individually with recipients to:

  • Conduct one-on-one sessions with each participant to generate excitement about participation and answer any outstanding questions that recipients might have
  • Review each household’s current public benefits, and discuss benefits protections in place
  • Orient the recipients to their debit card accounts
  • Refer interested recipients to a multidisciplinary case coordination team (200 Bridges) or to individual coaches to identify and support their economic mobility goals
  • Conduct outcome surveys with all recipients and comparison households by phone or in person every 6 months
  • Work closely with the ACF/DHS team to make strategic recommendations on process
  • Enter data and manage data systems to track participant information and survey responses

Qualifications:

  • Bachelor’s degree in social work, counseling or similar areas. Additional years of experience can be substituted for the educational requirement.
  • 3 years professional experience related to social services or case management.
  • Strong interpersonal skills with the ability to be compassionate, uphold the participants’ dignity, and maintain confidentiality
  • Ability to establish and maintain rapport with a diverse population
  • Excellent documentation skills
  • Strong time management
  • Computer skills in Microsoft Office-Excel, Word, Outlook and data base experience
  • Bilingual (English/Spanish) required

Duration of Position: The cash pilot will last for 2 years starting with release of funds to the first cohort of 50 in late summer/early fall 2021. (Approximate completion-September 2023). This is a 2 year position. Some evening work may be required. The position will eventually be located in person with Arlington DHS staff at Sequoia Plaza once COVID safety guidance allows.

Period of Employment and Compensation: 2 year full-time position. Salary range: $63,000-$75,000, depending on experience and whether benefits are taken.

Project Background: Arlington Community Foundation (ACF) is partnering with the…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 16, 2021
  • Application Deadline
    July 30, 2021
  • Professional Level
    Professional

Salary

$63,000 - $75,000Range depends on whether benefits are taken.

Benefits

Discussed during interview process. Depends on salary taken.

Discussed during interview process. Depends on salary taken.

Level of Language Proficiency

English, Spanish

English, Spanish

Location

On-site
Arlington, VA, USA

How to Apply

Apply through the included JotForm.

https://bit.ly/ApplyACF

Apply through the included JotForm.

https://bit.ly/ApplyACF

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