Job Type

Full Time



Application Deadline:



1730 Rhode Island Avenue Northwest
Suite 1200
District of Columbia
United States



The National Aging and Disability Transportation Center (NADTC) is a partnership of the National Association of Area Agencies on Aging (n4a) and Easter Seals, supported with funding from the Federal Transit Administration. NADTC’s mission is to promote the availability and accessibility of transportation options that serve the needs of people with disabilities, older adults, caregivers and communities through: providing person-centered technical assistance and information and referral services; developing and convening training, including online learning; implementing an interactive communication and outreach strategy; investing in community solutions through administration of local grants; and engaging stakeholders.


The Senior Program Associate position will serve as a resource on accessible community transportation addressing the needs of older adults and people with disabilities; research current program practices as well as innovative and cutting-edge approaches in accessible transportation; write and create new materials, including best practices, information briefs, social media blogs and articles, case studies and reports; plan and present online courses, workshops, webinars and other educational sessions; and assist with the request for proposals and grant administration process.


This full-time position will be housed at n4a, located at 1730 Rhode Island Avenue, Suite 1200, Washington, DC 20036.


Duties and Responsibilities

§ Information, Technical Assistance, Data Collection/Analysis and Reporting. Responsible for day-to-day provision of transportation information and technical assistance, including: researches and respond to information and technical assistance requests received via the NADTC toll-free line, email and website; records, tracks and analyzes data; prepares reports; and works collaboratively with Eldercare Locator to ensure that individuals seeking rides are connected to local resources.

§ Research, Writing and Communications. Develops knowledge, identifies best practices and experts, documents practices, researches and writes new publications, and incorporates new information into print, online and social media communications.

§ Education. Designs, plans and convenes online courses, webinars, workshops and conference sessions on selected topics.

§ Grant Management. Assists with developing and managing a request for proposals and grant management process.

§ Event Planning. Assists with conferences and special events (e.g., assisting with development of marketing materials, staffing exhibit booths, disseminating materials, planning educational sessions, making presentations).

§ Performs other duties as assigned.



This position requires at least a Bachelor’s Degree in the human services/aging or transportation fields plus 5 years relevant experience or a Master’s Degree in the human services/aging or transportation field with 3 years relevant experience. Experience preferred in transportation, aging and/or disability services.


The requirements listed below are representative of the knowledge, abilities and skills required for this position. 


Candidates for this position should have:

§ Knowledge of transportation programs, including programs funded by the Federal Transit Administration (DOT), public transit and the range of accessible transportation services targeted to support the mobility of older adults and individuals with disabilities. 

§ Program management experience in transportation, aging and/or disability services, including grant management experience.

§ Excellent oral and written communication skills. 

§ Experience with development and presentation of online courses, webinars and workshops.

§ Ability to analyze information, problem-solve, and communicate appropriately with diverse audiences.

§ Ability to work both independently and collaboratively as a member of a team.

§ Ability to plan and organize work and juggle multiple tasks.

§ Excellent computer (Microsoft), web, internet and social media skills. Experience using grant application platforms and Salesforce or similar customer relations management software.

§ CIRS-AD certification a plus.

§ Availability to travel.


The National Association of Area Agencies on Aging (n4a) is an equal employment opportunity employer and offers reasonable accommodations to individuals with disabilities. Salary for this position is negotiable based upon background and experience. n4a offers an excellent benefits package.


Application Procedure. To apply, please send a resume, writing sample and salary requirements by April 30, 2018 to:


    TaNika Newman

Office Administrator

National Association of Area Agencies on Aging (n4a)

1730 Rhode Island Avenue, NW, Suite 1200

Washington, DC 20036

Telephone: (202) 872-0888

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply