The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms around the world. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities. Nationally and internationally, the Center performs original research and provides consulting services to justice innovators.
The Center’s Technology Department IT is seeking a System Administrator. Reporting to the Associate Director of Technical Support, the System Administrator will be responsible for maintaining the Center’s technical infrastructure including managing hardware, creating and managing protocols for technical support and other needs, and assist with providing support to all local and wide area network users.
Responsibilities include but are not limited to:
- Maintain and ensure integrity for network and telecommunications infrastructure our headquarters and remote offices.
- Manage and own backup strategies on and off site.
- Configure and manage servers Windows and occasionally Linux servers in Physical and Virtual environment.
- Select, implement and manage a replacement Help Desk solution.
- Perform administration tasks via Active Directory, Group Policy, SCCM.
- Network infrastructure and security planning with regards to scalability and redundancy, perform ongoing performance tuning, hardware upgrades, resource optimization as well as evaluate new technologies that may improve user experience and technology for the organization.
- Build tools and automation to manage, standardize and accelerate processes.
- Manage Office 365 and Google G Suite.
- Contribute, maintain, document system standards and procedures to help.
- Create and deploy Windows 10 images using SCCM.
- Provide Tier II/III support when needed.
- Conduct end user training.
- Assist Tech Support Analysts with issues, helping them improve their skills and abilities.
- Collaborate with NYS Unified Court System’s IT staff with security and network management.
Qualifications: The ideal candidate will have a Bachelor degree with a minimum of 5 years in a related area, preferably as a Network/System Administrator. Knowledge of Windows and Linux servers, Hyper-V environment, and Powershell are required. The ideal candidate must have In-depth knowledge of Active Directory, Group Policy and SCCM. Knowledge of macOS and Mac applications are preferred. Knowledge of TeamViewer, ESET, Faronics Deep Freeze, MaaS360 MDM and VoIP phone systems is a plus. The candidate must have the ability to work in multi-disciplinary a team-oriented, collaborative environment. The candidate must have the ability to effectively communicate technical issues to non-technical staff. The candidate must be highly self-motivated with the ability to work independently, with minimal direction, in a fast-paced environment. They must possess a keen attention to detail and can multitask and handle shifting priorities. Occasional travel to remote offices in and around NYC will be required.
Minimum Education Required
How To Apply
How to apply:
Send resume, cover letter and salary requirements with System Administrator in the subject line to: ITjobs@courtinnovation.org
If you are unable to access email, you may submit materials by mail or fax to:
Center for Court Innovation
520 Eighth Avenue
New York, NY 10018