FT Web-based Advocate/Administrative Coordinator

Job Type

Full Time

Published

10/22/2018

Start Date

11/01/2018

Application Deadline

10/31/2018

Address

21 George Street
Suite 400
Lowell
Massachusetts
01852
United States

Description

Job Description


Overview

The Center for Hope and Healing, Inc (CHH) is a non-profit organization whose mission is dedicated to the healing and empowerment of survivors of sexual violence through counseling, trauma-informed advocacy, and to the prevention of sexual violence through education and community mobilization. We are a multicultural/multilingual social justice organization whose work is focused on ending intersecting forms of oppression and violence. CHH currently seeks a Full Time Web-based Advocate/Administrative Coordinator to staff our new web-based advocacy program and provide administrative support to the organization. This position is responsible for responding to incoming messages, chats, and text through website from survivors and loved ones.


Essential Responsibilities/Duties:

Web-based Advocacy:

• Provide online crisis support, referrals and information to survivors and loved ones

• Provide web-based support groups

• Provide linguistically and culturally appropriate advocacy 

• Organize and maintain up-to-date referral information

• Ensure referrals for agency services and programs are followed up on in timely manner

• Work with communications staff to update/maintain website.

• Provide monthly/quarterly reports and statistics for web-based services


Administrative Coordination:

Assist with reception and greeting guests in a professional, friendly, hospitable manner

• Work with the Executive Director and staff on infrastructure and agency support

• Prepare correspondence, reports, and other documents as requested

• Work with the Finance and Operations Director to order and maintain agency supplies

• Assist with agency projects 

• Provide back-up coverage to 24-hour hotline and medical on call

• Other duties as assigned by the Director of Programs or Executive Director


Basic Requirements:

• Advanced Degree, lived experience, or both in field of social work or related human services field

• Work experience in crisis intervention, advocacy and counseling sexual assault or other trauma survivors

• Experience with technology, websites, social media and/or communication

• Excellent organizational and time management skills

• Experience providing culturally competent programs and services.

• Excellent communication skills both verbal/written

• Ability to work evenings and weekends as needed

• Trained RCC Counselor or ability to begin Rape Crisis Counselor training within 1 month of hire


Preferred Qualifications:

• Excellence in advocacy and support, including groups 

• Great attention to detail, organization and follow up

• Bilingual in Spanish, Khmer and/or Portuguese and bicultural experience highly desired

• Passion for ending sexual violence and being part of a social change movement

• Experience with multi-ethnic and multicultural organizations


The Salary is commensurate with experience, including a competitive compensation and benefits package. CHH is an equal opportunity employer with an inclusive work environment. Women, survivors, people of color, LGBQ/T individuals, and people with disabilities are encouraged to apply.


To Apply email resume and cover letter to: jobs@chhinc.org. 

Please use subject heading:  Application for FT Web-based Advocate/Administrative Coordinator. 

No calls please.

Level of Language Proficiency

Bilingual in Spanish, Khmer and/or Portuguese and bicultural experience highly desired

Professional Level

Professional

Minimum Education Required

No requirement


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