Do you want to make a difference?
Join the world’s largest humanitarian network. The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Manager Logistics, Readiness.
Reporting to the Senior Manager, Logistics Operations, the Logistics Manager will be responsible for the procurement, inventory management and control, warehousing, materials handling, customer service, fleet management and logistics project management to improve productivity, quality, and efficiency of the IO Readiness project.
The Logistics Manager will contribute to the success of the matrix model, agility of the organization, delivering against the One Red Cross vision and interoperability, and implement innovations/learning within programs.
Management of the logistics activities in support of Emergency Preparedness and Readiness. (25%)
- Ensure readiness and provision of CRC stated intent of 24/7/365 availability of the CRC Health Emergency Response Unit (ERU) and Non-Food Items (NFI) for domestic and international deployment.
- Provide financial and narrative reporting on emergency preparedness/readiness logistics activities
- Ensure predictability and forecast on logistics and supply chain related expenses to maintain the Readiness of the Health ERU
- Develop and maintain preparedness activities, contacts and contracts to speed deployment of emergency response equipment.
- Ensure programming is compliant with legislation, donor regulation and best practices.
- Project Management of the logistics aspects of the CRC Health Emergency Response unit including allocation of resources, procurement, warehousing, kitting, disposal, replenishment, maintenance and inventory management in collaboration with the ERU Manager and ERU Coordinator.
- Establish and monitor key performance indicators (KPIs) and tools for the emergency preparedness logistics activities and work towards the improvement of the performance against set goals regarding field logistics performance.
- Participates in ERU Development Working group
Procurement of goods and services for CRC emergency preparedness activities (25%)
- Plan, execute and manage complex procurement of goods and services for the emergency preparedness programs including sourcing, negotiation, contracting, supplier quality, cost savings, supplier performance monitoring. Engage the CRC Procurement hub team as required.
- Reviews requirements such as insurance, bonds and scope of work;
- Liaise with Risk and Legal department. Prepares and administers contracts of moderate complexity;
- Monitors contractors’ deliverables and performance, processes changes/modifications, and performs contract close out;
- Develops specifications and statements of work with vendors and stakeholders;
- Replenish Health ERU equipment within an acceptable timeframe agreed upon with the Readiness team.
- Replenish CRC and Government of Canada NFIs within an acceptable timeframe agreed upon with the Readiness team.
- Establish, contribute to, and continuously improve efficient and cost-effective procurement processes.
- Develop streamlined processes for procurement including development and negotiation of framework agreements.
- Resolve critical issues or difficulties within the scope of procurement.
- Ensure procurement is compliant with CRC Policies and Procedures, legislation, donor regulation and best practices.
- Provide technical and operational support to logistics staff, senior management, program managers, and volunteers within the scope of procurement, supply chain, and inventory activities.
- Ensures procurement files are maintained to CRC document retention guidelines and audit requirements.
- Support just-in-time procurement if necessary for Health ERU deployments
- In coordination with the Logistics Coordinator support field replenishment for the Health ERU if required.
Oversight of warehousing and inventory control activities within the emergency preparedness programs (25%)
- Develops expert knowledge of Microsoft Dynamics AX for the Sales, Inventory Management and Product Information Management Modules
- Oversee management of stock: ensure the correct storage and proper structural maintenance of domestic and international warehouses to maintain all stock in good condition and ready to deploy within 48 hours after notification.
- Ensure compliance with health and safety legislation and requirements.
- Management of CRC ERU Warehouse and Warehouse Staff and Volunteers to ensure adherence to good practice in warehouse, stock, vehicle storage and equipment maintenance and associated requirements with respect to warehouse and stock security and health and safety aspects.
- Oversee the overall process and management of the kitting of the ERU at warehouse level.
- Ensure accuracy of the packing lists, contents and completeness of ERU and NFI inventory.
- Oversee and promote inventory cost savings, resource optimization, comprehensive reporting at all levels.
- Provide accurate and timely inventory reports to program teams, Finance and Senior Management.
- Ensures regular inventory stock (cycle) counts are carried out and reports results;
- Manages expiry date management processes and ensures disposal plans are created and followed through, ensuring disposal practices are in line with donor, CRC guidelines and legislation;
- Provides technical and operation support to logistics staff, senior management, program managers, operation field staff and volunteers within the scope of Inventory activities.
Management, planning and oversight of CRC and Government of Canada pre-positioned stock (10%)
- Ensure the readiness of the globally prepositioned Non-Food items (NFIs) and their timely replenishment in support of rapid material response to sudden onset disasters.
- Work with the Senior Manager, International Logistics operations, to ensure globally pre-positioned stock is appropriately and accurately managed, including ensuring periodic and particularly annual stock counts are completed to audit (external and internal) standards;
- Resolve critical issues or difficulties within the scope of NFI preparedness activities.
- Provide monthly stock reports to relevant parties;
- Contribute to operational and annual reporting as requested by programme team;
- Provide technical support to logistics staff, senior management, and program managers within the scope of NFI activities.
- Maintain relationship with IFRC Regional Offices including developing NFI pre-positioning strategies, providing monthly reporting and ensuring that records are well maintained.
Reinforcement of other components of the CRC Logistics Unit as required, which may include SCM reporting, support to emergencies internationally, in Canada and/or support to bilateral operations and recovery programs (5%)
- Plan, manage and oversee domestic and international cargo shipments for routine and emergency shipments.
- Plan, manages and oversee complex supply chain including inland and international transportation, custom clearances, in-country deliveries.
- Resolve critical issues or difficulties within the supply chain, transportation and shipping activities, including identification of bottlenecks, resource and support recommendations for maximization of resources.
- Participate in Logistics Capacity programming with bilateral partners as requested.
- Monitor relevant SCM key performance indicators (KPIs) and work towards the improvement of the performance against set goals;
- Contribute to SCM reporting, including but not limited to: bi-weekly reports, quarterly reporting, ad hoc audit and finance reporting requests, annual reports;
- In collaboration with Logistics Coordinator maintain and update ERU and NFI Deployment Standard Operating Procedures, updating as required post deployment
Staff management (5%)
- Provide strong leadership, expertise and innovation in human resource planning in the management of subordinates.
- Manage personnel to deliver on objectives and support continuous improvement of the functions including: coordination of team roles, objective setting, performance assessments, coaching, and ensures resources, processes and tools support effectiveness and accountability. Escalates management issues as appropriate.
- Plan for personnel changes and ensures that knowledge is transferred during the transition period.
- Ensure ongoing skills development for team members. Creates and maintains an environment of effective teamwork.
- Establish, build and monitor ongoing internal client relationships ensuring effective and positive interaction and satisfaction.
- Provide training to IO staff and delegates to increase their knowledge and skills and ensure compliance of established policies and practices.
Supports an effective team in a matrix structure (5%)
- Develop and maintain membership in the functional department and designated project teams.
- Collaborate to fulfill the agreed objectives, needs and expectations.
- Foster team work through a professional exchange of experiences and expertise that can be transferred to other areas of work.
- Ensure sharing and dissemination of services related materials to all concerned actors.
- Provide back-up to colleagues as required.
- Mentor colleagues on sourcing processes and systems for back up purposes.
- Follow all CRC’s policies and procedures required to maintain a healthy and safe working environment.
- Integrate volunteer resources within the scope of responsibilities, as required.
- Participate in disaster planning, preparation and response, as required.
- Contribute to a healthy and safe working environment.
Education and Experience
- University Degree with focus on Logistics, Supply Chain Management, and/or Procurement or a combination of education and experience that would be considered equivalent;
- Minimum of 4 years of management experience in Logistics (including warehousing and inventory management) and Procurement. Minimum of 2 years’ experience in a leadership position;
- Demonstrable experience and advanced level of skill on MS Office suite and an ERP system (SAP, Dynamics AX) is required;
- Demonstrable experience in large-scale high-volume procurement including establishing framework agreements is required;
- Experience working with the Red Cross Red Crescent movement, particularly with the IFRC Global Tools, is an asset;
- Experience in project management, budget management;
- Experience leading and developing people including remote management;
- Experience in medical logistics would be considered an asset;
- Experience in a fast-paced/operational environment;
Knowledge and Skills
- Demonstrable knowledge of the role and function of technical and advisory support services in delivering humanitarian assistance and building resilience
- Knowledge of humanitarian procurement best practices and donor requirements
- Highly developed analysis and planning skills, using innovation and creative thinking
- Team-oriented with proven leadership abilities
- Strong and effective communication and interpersonal skills
- Ability to work in a cross-cultural and cross-functional environment
- Adaptability/flexibility to adjust behaviours to suit context in a pressurized complex environment
- Ability to work to tight deadlines and handle multiple tasks.
- Proficiency in both official languages (English and French), other language abilities an asset;
- Commitment to gender equality and social inclusion
- Commitment to the Principles of the Red Cross Movement
- The majority of the work is performed in a clean and comfortable environment
- May include long to moderate hours sitting and using computers and office equipment.
- May be required to some light lifting of supplies and materials from time to time up to 20kg (or another weight)
- Ability to work non-traditional hours on short notice
- Ability to work in stressful and often ambiguous conditions.
- This position may require domestic or overseas travel to attend conferences, workshops and meetings as required.
- If required, and eligible, periodic travel to country operations may be required. Field missions can involve working in environments that are unstable and with unpredictable access to basic services in emergency contexts and requiring very strict adherence to security regulations
- Must be able to be Medical Cleared for travel in accordance with established CRC Medical criteria in positions where travel will be required
- Successfully complete a Canadian criminal record reference check and vulnerable sector check
Want to foresee how you will make a difference? Visit our following websites below to get a glimpse of what we do, aspire to be one of our many current delegates, locate where we deploy, and much more!
The Canadian Red Cross is committed to diversity and inclusion in our workplace. All qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. We welcome applications from all applicants particularly Indigenous persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification and share our values.
Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.