As a member of Adult Community Clinical Services (ACCS), the Peer Supports Coordinator facilitates the implementation of recovery-oriented practices within ACCS and provides peer supervision, training, and consultation to Peer Support Staff on the Integrated Teams. The Peer Support Coordinator contributes to Bay Cove’s mission by ensuring that ACCS services are robustly recovery-oriented and that Peer Support Staff are competent in their partnering with Persons to reach their personal goals. This is a non-exempt position.
- Provides mentoring and guidance to all ACCS Peer Support Staff.
Essential Functions of the Position:
- Collaborate with the ACCS Recruitment and Retention Specialist to ensure that recruitment and employment practices 1) promote a culture of respect and 2) promote the hiring and retention of people with lived experience in all staff roles and assist the ACCS Recruitment and Retention Specialist to screen potential candidates for Peer Support Staff roles.
- Collaborate with the ACCS Staff Development Specialist to ensure that all trainings, supervision, and supports provided to ACCS staff are trauma-informed, culturally-competent, recovery-oriented, and promote a culture of respect of people with lived experience and to provide all ACCS staff with training regarding Peer Support Staff roles and recovery-oriented principles and best practices during orientation.
- Train and coach Integrated Team Directors in the provision of competent supervision and support to Peer Support Staff and in collaboration with Integrated Team Directors provide supplemental coaching to Peer Support Staff who are struggling to demonstrate basic competencies or who are interested in taking additional steps towards career development.
- Provide direct services to Persons in the event of a Peer Support Staff vacancy.
- Facilitate Integrated Team efforts to implement wellness management and recovery strategies, such as Illness Management & Recovery (IMR), Wellness Recovery Action Planning (WRAP), Whole Health Action Management (WHAM), Dual Recovery Anonymous (DRA), psychiatric advance directives, stress management techniques, etc.
- Attend each Integrated Team’s team meeting at least once per month in order to provide formal training or consultation regarding the implementation of best practices to promote engagement, empowerment, and recovery, and to model behaviors and attitudes consistent with a recovery-oriented culture in which each Person's point of view, experiences, and preferences are recognized, understood, and respected, and in which Persons’ self-determination and decision-making in treatment planning are maximized and supported.
- Provide specialized coaching to Peer Support Staff regarding the provision of support and advocacy for issues related to crisis recovery, psychiatric and medical hospitalizations, medical issues and appointments, housing issues, legal proceedings, employment, community integration, in addition to any other life and care transitions as they occur.
- Provide peer representation at the ACCS Leadership level via participation in ACCS Leadership meetings and other assigned activities.
- Conduct a weekly meeting of Peer Support Staff to provide group supervision, training, and consultation and to disseminate and process administrative information and updates with Peer Support Staff.
- Advise, prepare, and mentor Peer Support Staff in their efforts to provide outreach and education to stakeholders in order to decrease stigma towards Persons in recovery, to increase awareness of the possibility of recovery, and to promote the role of Peer Support Staff.
- Other responsibilities as assigned by the supervisor.
Requirements for the Position:
- A Bachelor’s Degree in Psychology, Social Work, or a related area required. Master’s Degree Preferred.
- Current certification as a Certified Peer Specialist.
- At least 3 years’ experience providing peer supports.
- At least 2 years’ experience working in a related position or with a related population.
- Demonstrated willingness and ability to use one’s own personal experiences and recovery story with the purpose and intent to build trust and develop collaborative relationships with Persons.
- Demonstrated ability to model behaviors and attitudes consistent with a recovery-oriented culture and to educate staff members around recovery principles.
- Demonstrated leadership within the community of Peer Support Staff.
- Demonstrated expertise in providing training to others.
- Demonstrated supervisory, mentoring, and coaching skills.
- Professional writing and oral communications skills.
- High degree of personal organization, attention to detail, and time management skills.
- Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
- Use of personal cellular telephone for work communication.
- Ability to climb stairs and carry up to 40 pounds.
- Valid driver's license and use of one’s personal vehicle preferred.
- Bilingual candidates encouraged to apply.
- Utilizes a flexible and responsible work style that meets evolving needs of the agency.
- Works with integrity and respects the dignity and value of all individuals.
- Exhibits mission through job knowledge, pride in work role, and advocacy.
- Promotes diversity and inclusion of all individuals.
- Works in a collaborative, compassionate manner with stakeholder/ partners.