Bilingual Program Assistant - College Access Program

Job Type

Full Time

Published

09/03/2018

Address

Gaithersburg
Maryland
United States

Description

ORGANIZATION OVERVIEW

 

Our Mission

CollegeTracks’ mission is to change the lives of low-income students in the Montgomery County Public School (MCPS) System by helping them get into college, and succeed once they get there, with college admissions counseling, financial aid advising, and college success advising.

 

Our Vision

Every low-income student in Montgomery County should have the chance to go to college—with the guidance and support they need to get admitted, enroll, graduate and get on a pathway to a career. Our vision is to expand to more high schools to deliver our services to the many more students who need them.

 

Our Programs

The Access Program focuses on admissions and financial aid advising, expands awareness of college and career options, identifies colleges that fit each student, uses a “Milestones to College” student workbook to take students through the critical milestones of the college admissions process, advises on college decisions, engages parents, provides hands-on help with the Free Application for Federal Student Aid (FAFSA) and other scholarship applications, and helps analyze financial aid packages to find enough financial aid to ensure students will not be saddled with burdensome debt.


The Success Program supports these students once they are in college. A team of College Success Coaches helps students manage the organizational, academic and social challenges they may face so they can persist and graduate. The program teaches critical college success skills, helps each student develop a degree plan, monitors and supports student academic performance, helps students secure ongoing financial aid, and provides individual coaching.


POSITION SUMMARY


CollegeTracks seeks an energetic, passionate, and highly skilled individual to serve as Program Assistant for our College Access Program housed at Quince Orchard High School. The Program Assistant will work closely with the Program Director & Program Coordinator to deliver student services and ensure daily operations of CollegeTracks' college access program, which guides students and parents through the college search, application, standardized test preparation, financial aid, and transition to college processes. The Program Assistant will report directly to the Quince Orchard Program Director.

The CollegeTracks Access team works collaboratively within MCPS high schools to guide students and families through the following eight (8) milestones: 

1.    Planning a Higher Education & Career Pathway

2.    Preparing for Standardized Tests

3.    Creating a College List

4.    Submitting College Applications

5.    Applying for Financial Aid

6.    Applying for Scholarships

7.    Deciding Which College to Attend

8.    Enrolling in College

 

Program Delivery

  • Assist the Program Director and Program Coordinator with:
  • Recruiting students into the program, with the goal of active and continuous engagement
  • Supporting and guiding volunteers’ work with students and completing projects
  • Coordinating logistics for standardized test preparation and registration for students (SAT and ACT, TOEFL, Accuplacer, etc.)
  • Providing college and career advising to students and families about the college admissions and financial aid process in a fast and complex nonprofit environment with multiple competing priorities
  • Facilitate workshops on key steps (“milestones”) in the college application process and track individual student’s attendance and progress
  • Utilize computer and web-based tools (Excel, Salesforce, etc) to provide efficient individualized and group advising to students in an organized and detail-oriented manner
  • Utilize various popular social media platforms (e.g. Snapchat, Twitter etc.) and survey and marketing software (Survey Gizmo, Constant Contact, etc) for effective student outreach and program engagement
  • Maintain knowledge about colleges, scholarship opportunities, and local programs that best serve our student population


Data Management & Analysis

  • Assist team with accurately and effectively maintaining large amounts of data to track program activities and student outcomes by recording data in an online Salesforce database and student folders
  • Utilize data to identify students for various opportunities and manage communication and workflow with students

 

Internal Program Collaboration

  • Nurture collaborative relationships with CollegeTracks staff and volunteers
  • Work in concert with other CollegeTracks’ Access teams to update tools, develop strategies, and create solutions to meet student needs
  • Assist team in collaborating with CollegeTracks Success team to successfully identify, recruit, and transition high school seniors to the Success Program

 

Collaboration with External Partners

  • Serve as a CollegeTracks champion with a wide range of audiences and communicate effectively (verbally and in writing) with these audiences
  • Work with Program Director and Program Coordinator to:
  • Support relationships with high school administrators, counselors, teachers, and staff; community partners; and college admissions and financial aid staff, university administrators, and campus departments to increase opportunities and support services for CollegeTracks’ student population

 

QUALIFICATIONS

  • Bachelors degree with coursework in social work, counseling, education or related fields
  • Prior work experience (1+ years) with under-represented students in high schools, college access, college admissions, higher education (certificate, 2-year, or 4-year programs), youth development, teaching and/or counseling, or college retention programs
  • Working knowledge of college admissions, higher education (certificate, 2-year, or 4-year programs), college retention, and/or public school systems
  • Work experience in multicultural and multilingual student and family environments
  • Proven interpersonal and relationship-building skills
  • Proven problem-solving, decision-making, and program coordination skills
  • Must be extremely organized and detail oriented

 

OTHER REQUIREMENTS

  • Fluency in Spanish is required
  • Sense of humor
  • Passionate about equal access to higher education
  • Willing to advocate relentlessly on behalf of our students
  • Access to reliable transportation and smart phone required

Benefits

  • Competitive salary commensurate with experience
  • Health, Dental, and Long-term Disability insurance plans
  • Retirement Savings Plan
  • Health Savings Plan
  • Generous Paid Time Off


Level of Language Proficiency

Fluency in Spanish is required

Professional Level

Professional

Minimum Education Required

4-year degree


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