Job Type

Full Time




New York
United States


Case Planner

The Family Center is seeking a dedicated professional with strong analytical skills to deliver the Family Connections intervention to Brooklyn families. Family Connections is a multi-faceted community-based program that works with vulnerable families, in their homes, to help them meet the basic needs of their children to prevent child maltreatment and achieve safety, well-being, and permanency outcomes. The Case Planner reports to the Program Supervisor.


·        Strict adherence to the Family Connections Model

·        Complete comprehensive assessments to identify the strengths & needs of all family members

·        Utilize various clinical assessment tools to aide in the creation of outcome driven service plans that reinforces safety for children & reduces or eliminates risk

·        Maintain weekly face to face contact with the family in the home/community/office in accordance with program contract

·        Provide weekly individual and/or family counseling sessions to a caseload of 10 families in Brooklyn.

·        Educate family on how behavior/conditions are impacting family functioning

·        Provide case work counseling that continually assesses the family, the family’s level of engagement in services, the degree of behavior change in relation to safety/risk factors that prompted the PPRS referral & the level of in home family functioning & stability.

·        Complete safety and risk assessments in accordance with ACS Contract mandates & FC Model

·        Actively participate in Family Team Conferences, weekly supervision, weekly team/staff meetings and in-service training

·        Maintain case record of all case management activities for all 10 families on caseload

·        Maintain collaborative relationships with ACS Field offices and other community partner organizations to ensure that families receive appropriate referral and linkages to other service providers.

·        Ensure entries into CONNECTIONS & PROMIS are up-to-date, accurate and submitted within expected time frames

·        Prepare all assessments (FASP’s, Plan amendments, CFA, Service Plan, EOC), & progress notes, in a clear and effective manner, in accordance with agency protocol & within established time frames.

·        Maintain compliance with Agency Protocols and ACS Contract

·        Work effectively in a team environment and independently in the field, taking responsibility for agency assigned devices such as laptops and cell phones.

·        Utilize individual and unit data collected by the city, state, federal, FC Model Fidelity and agency data in order to measure/monitor performance and ensure that all outcomes are being met.

·        Follow supervisory directives

·        Other duties as assigned


·        Applicant must have a BSW or a Bachelor’s Degree in human services field & post BA experience working with families and children.

·        Some knowledge of child welfare systems & counseling experience with children & families

·        Experience working within an evidence based model, as strong plus

·        Computer literate & have strong verbal & written communication skills.

·        Flexibility in schedule & be highly organized

Bilingual Spanish & English a plus


Medical & Dental Insurance, Transitchek Program, 403(b), Tuition Reimbursement, Flexible Spending Account, Four Week's Annual Leave, Long Term Disability

Level of Language Proficiency

Bilingual Spanish & English a plus.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please email a resume, cover letter with salary requirements to Please put the words "Case Planner,” in the subject line of the e-mail.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.