Manager of Culture and Organizational Effectiveness

OVERVIEW

The Manager of Culture and Organizational Effectiveness will promote employee engagement and establishing a positive work culture. This will include creating and executing strategies to enhance the organization's effectiveness and efficiency, identifying areas that need improvement, and developing action plans to address them. This will also include change management initiatives that support organizational transformation; competency training; and DEIB (Diversity, Equity, Inclusion and Belonging). This is a hybrid position where you will work a minimum of two (2) days per week in the office at 1411 Tremont Street Boston, MA. Hybrid work schedule may change and you will be notified by your supervisor.

REPORTS TO

Chief Human Resources Officer

RESPONSIBILITIES MAY INCLUDE:

• Manage integrated organizational development strategies, in areas such as culture, engagement, leadership development, diversity and inclusion, talent planning, career development, and change management.
• Researches, benchmarks, and assesses current practices against best practices in order to provide innovative solutions, principles and integrated frameworks related to areas such as: organizational culture, leadership, engagement, talent planning, DEIB, career development, change management, and performance and how these best integrate with other talent processes.
• Support the development, implementation, and evaluation of culture and learning & development initiatives
• Support the execution of culture/pulse surveys and data review
• Leads the staff driven and staff lead DEIB initiatives in its work to promote DEIB at MetroHousing including defining strategy, monitoring and reporting on progress, and bringing voice to key issues.
• Leads DEIB training efforts for staff and board members:
• Communicates the company’s culture goals through internal communications, staff meetings, and one-on-ones
• Conducts interviews to follow up on cultural initiatives
• Reviews current practices and policies, assessing and analyzing the extent to which they support or hinder the organization’s DEIB diversity goals for applicants, program participants, owners, and staff members.
• Drafts and implements recruiting and hiring strategies to attract employees from diverse backgrounds and works with the CHRO to track the results and effectiveness of such strategies.
• Performs other related duties as assigned.

QUALIFICATIONS:

• HS Diploma required or Associate degree in a related field (HR, psychology, diversity studies) preferred
• Demonstrated understanding of DEI principles, best practices, and their application in the workplace
• Strong facilitation and presentation skills for delivering training and workshops
• Excellent communication, collaboration and interpersonal skills to interact effectively with employees at all levels of the organization.
• Experience in culture management, employee engagement, or related roles preferred
• Highly organized and detail-oriented with strong project management skills
• Excellent written and verbal communication skills;
• Ability to maintain a high level of confidentiality

Working at Metro Housing|Boston

Metro Housing|Boston offers a team-oriented environment with an emphasis on training and growth for our staff. Our office hours are Monday through Friday, 8:45 a.m.-5 p.m., though some positions require that employees work outside of these hours.

Our benefit package will help protect you and your family in the event of illness, injury, and the birth or adoption of a child, as well as to help provide for your retirement.

Most benefits are available on your first day of work with Metro Housing|Boston. These benefits currently include:

Your and your family’s health

• Health, dental and vision coverage.
• Health Reimbursement Account to help offset deductibles
• Dependent care reimbursement account.
• Short-term disability.
• Company paid life insurance and long-term disability.

Work/life balance

• Generous vacation, sick, and personal time.
• 12+ paid holidays per year.
• Paid new parent leave.
• Flexible schedules (when available).
• Dependent care reimbursement account.

Retirement plan

• 403(b) plan with a company match.

Career growth

• Tuition reimbursement program.
• Internal promotions encouraged.