Liaison Coordinator

Job Type

Full Time



Start Date


Application Deadline



1331 G Street, NW
Suite 300
United States


We Are

Headquartered in downtown, Washington, DC, the American Immigration Lawyers Association (AILA) is an organization with over 14,500 individual attorney members who practice and teach immigration law. For our members, we provide continuing legal education, information, advocacy, professional services, and expertise. 

Founded in 1946, AILA's mission is to promote justice, advocate for fair and reasonable immigration law and policy, advance the quality of immigration and nationality law and practice, and enhance the professional development of its members.

Your Role

The Government Relations team advocates for immigration-related legislative, regulatory, and policy reforms before Congress and the agencies, consistent with AILA’s principles and priorities.

As the Liaison Coordinator you will be responsible for 1) receiving, vetting, and processing requests from AILA members seeking assistance with their immigration cases; 2) providing extensive service and support to AILA members seeking information related to immigration law or practice, AILA’s government relations activities, and general requests for information; and 3) providing overall and general administrative support to the Government Relations Department. These activities require the Liaison Coordinator to: provide exceptional member service support regarding all aspects of AILA government relations activities; respond to e-mail and phone inquiries from AILA members; monitor case reports/case examples and identify problem trends in immigration adjudications; track meetings, conference calls, department activities and deadlines.

The Liaison Coordinator will also assist with maintaining government relations-oriented content on the AILA website; draft practice alerts for posting on the AILA website; support the team’s work in developing membership participation in advocacy activities; and perform other administrative tasks as assigned.

Key responsibilities include:

Case Liaison Assistance: Receive, vet, and process requests for individual case liaison assistance from AILA members through the AILA online database. Working with assigned AILA committees, identify issues, trends, and problems in immigration adjudications. Respond to member calls and e-mails and identify sources to answer inquiries. Monitor department e-mail boxes and respond or route inquiries to appropriate staff. Monitor case reports and case examples, and follow-up with attorneys to obtain more information as needed. 

Administrative Support: Provide administrative support to the Government Relations Department. Maintain government relations-oriented content on the AILA website. Draft, edit, and proofread practice alerts and practice pointers as needed. Support efforts to increase AILA member participation on advocacy. Perform other administrative tasks as assigned.

Knowledge, Skills and Abilities

  • Basic knowledge of immigration law, policy, and procedures, with a focus on family-based immigration, humanitarian relief, and removal defense.
  • Understanding of AILA’s policy agenda, and administrative advocacy efforts.
  • Excellent writing, editing, proofreading and organizational skills
  • Strong interpersonal and oral communication skills
  • Proficiency in Microsoft Office (Word/Excel/Outlook)
  • Strong member-service orientation
  • Database proficiency
  • Strong research and electronic communications skills
  • Capacity to provide timely response to requests for information, service and/or assistance
  • Capacity to develop a working knowledge of association products and services
  • Ability to communicate effectively, both verbally and/or in writing
  • Ability to work independently and in close coordination with teams
  • Ability to take initiative and work with minimal supervision
  • Capacity to handle multiple competing priorities, including ability to work under pressure and meet deadlines
  • Ability to remain calm, be patient and use reason, even when dealing with difficult personalities
  • Ability to work independently and exercise sound judgment and initiative, and maintain confidentiality
  • Ability to demonstrate attention to detail, accuracy and thoroughness

Your Background and Experience

Bachelor’s degree required with 1-2 years of experience in an immigration non-profit or law office setting as a paralegal or legal assistant. Prior experience in an association, member-service or customer service environment is highly desirable. Our ideal candidate will be have basic training in or understanding of immigration law, policy and procedures.


Our Workplace

We offer a dynamic, challenging, rewarding, and collaborative work environment. AILA was named one of the 50 Best Places to Work by the Washingtonian Magazine, and received recognition as being one of the Principal 10 Best for Employee Financial Security.


We offer a dynamic and collaborative work environment with a competitive compensation package based on your experience and qualifications. Our generous benefits include 100% of an employee’s Medical/Rx, Dental, and Vision premiums, as well as contributions towards dependents’ premiums; a 401(k) with up to 3% matching contribution upon enrollment, employer paid disability and life insurance, commuter subsidy, and on-site fitness room. In addition, we provide employees with flexible scheduling and telecommuting options and plenty of time away from the office to bolster creativity and recharge. Added perks: four-week paid parental leave and a four-week sabbatical every tenth year of service. 

AILA received recognition as a 50 Best Places to Work by Washingtonian Magazine and one of the Principal 10 Best for Employee Financial Security. 

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

For Consideration

Qualified applicants are to submit cover letter, resume and salary requirement. Cover letter should include a summary of how your background, knowledge, skills and abilities relate to the responsibilities and requirements of the position.

NOTE: Applications without cover letters and which do not indicate desired salary may not be considered. 

Direct hire only – NO recruiters (mail, email, fax or phone).

The American Immigration Lawyers Association is an equal opportunity employer, and is committed to treating all applicants and employees without regard to unlawful considerations of race, religious creed, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, marital status, physical disability, mental disability, medical condition (cancer or genetic characteristics), genetic information, military and veterans status, citizenship and immigration status, or any other classification protected by applicable local, state, or federal laws. This equal employment opportunity commitment applies to all aspects of employment, including but not limited to, advertising, recruiting, hiring, job assignment, compensation, promotion, demotion, benefits, training, discipline, and termination.