Manager of Operations

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

Brooklyn Justice Initiatives (BJI) seeks to reengineer the experience of criminal court in Brooklyn, New York by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court, Brooklyn Justice Initiatives is a team of social service providers, court-based resource coordinators, and others who seek to improve the quality of justice. By providing meaningful pre-trial supervised release and post-conviction sentencing options, Brooklyn Justice Initiatives seeks to use an arrest as a window of opportunity to change the direction of a participant’s life and avoid the harmful effects of incarceration.  

Brooklyn Justice Initiatives (BJI) is seeking an Operations Manager. The Operations Manager will oversee operations by providing logistical and administrative support to the all programming areas at BJI. The Operations Manager will spearhead collaboration with the Center for Court Innovation’s Human Resources, Technology and Training departments. This collaboration will centralize communication in order to meet all hiring, training and retention needs at this growing project. Additionally, this role will work with BJI department heads to assure operational efficiency and efficacy in Alternative to Incarceration and Alternative to Detention programming.

Responsibilities include but are not limited to:

• Liaise with the Center for Court Innovation’s Operations and Human Resource departments on recruitment and hiring of staff;
• Oversee all administrative support and organization of new hires within BJI;
• Liaise with the Human Resources department and Director of People and Culture to standardize all hiring practices at Brooklyn Justice Initiatives, with an emphasis on racial equity;
• Liaise with the Center for Court Innovation’s Criminal Court Operations team on program policy implementation, trainings, and program development;
• Develop and implement new and existing strategic plans for effective hiring, onboarding, and training for virtual and in-person program operations, in coordination with the Human Resources and other administrative departments;
• Manage the hiring process for all job vacancies within BJI;
• Onboard and orient new staff
• Manage operations’ relationship with the Technology Department to ensure all equipment needs of staff and participants are met;
• Oversee press-related inquiries and social media presence;
• Supervise administrative staff and coordinate with department heads on program implementation;
• Coordinate with the Research department on internal and external educational and presentation materials;
• Assist with the opening of office spaces and compliance with all COVID-related safety measures;
• Manage and provide task oversight of other members of BJI’s administrative team including but not limited to planners, office management staff, and/or an operations’ associate;
• Assist in other aspects of Brooklyn Justice Initiatives’ daily strategic operations, as needed;
• Attend Brooklyn Justice Initiatives’ events after hours, as needed; and
• Additional relevant tasks, as needed. 

Qualifications: the ideal candidate will have the following:

• B.A. (or higher) in human services field or equivalent experience;
• Minimum of 3 years of experience with the criminal justice system, including supervisory experience OR 5 years of relevant experience;
• Strong team skills and ability to work in a fast paced environment;
• Ability to manage multiple priorities simultaneously and adhere to timelines;
• Excellent communication skills and ability to facilitate and manage team projects and initiatives;
• Excellent organizational and administrative skills; and
• Candidates must have the ability to work with people from diverse backgrounds in a culturally responsive manner. 

Position Type: Full-time, nights/weekends, as needed. 

Location: Brooklyn, NY