Learning and Development Coordinator

Job Type

Full Time




1922 The Alameda
San Jose
United States


Reporting to the Learning and Development Manager, the Learning and Development Coordinator is responsible for the planning and implementation of L&D sessions throughout the year. The Learning and Development Coordinator’s responsibilities will be split 75% office-based, with the remaining 25% spent in the field. Field-based responsibilities include, but are not limited to, setting up welcoming and effective training and presentation environments, supporting presenters and trainers with logistical/operational needs, and providing necessary programming materials or equipment to school based teams. Office-based duties include, but are not limited to, L&D related communications, organization and ordering of L&D related and program related material and equipment, and planning and coordinating the logistics for training/presentation days. For specific areas of focus, the Learning and Development Coordinator may develop and deliver training to AmeriCorps Members. In short, in partnership with other members of the site, the Learning and Development Coordinator works to ensure that the L&D Department is able to provide impactful, efficient, and effective training and programing to the Impact Department, AmeriCorps Members, and the students that we serve.


Implement the Year-Long AmeriCorps Member Learning & Development (up to 40%): Support the execution of AmeriCorps Member learning, training, and development.

●  Provide support to the Learning and Development Manager and Impact Department with all AmeriCorps Member learning, training and service.

●  Coordinate and execute all Learning and Development events such as Summer Leadership Academy, Basic Training Academy, Corps Led Days and Weekly Training Days (Service Skill, Leadership after City Year, Team Based) throughout the year.

●  Support the trainings for school based teams year-round to adjust learning curriculum to identified needs.

●  Provide high-quality, relevant, and organized content and tools for AmeriCorps member and staff learning.

●  Identify and prepare facilitators in alignment with the learning curriculum and learning calendar.

●  Evaluate individual training sessions or set training modules on an ongoing basis to ensure trainings are meeting program and ACM needs.

●  Track L&D department expenses, updating weekly.


Manage Learning & Development Environment (up to 45%)

●       Organize and manage L&D training material and equipment.

●       Organize and manage of L&D files in SharePoint.

●      Manage the STEAM materials process, which includes the purchasing, sorting, distribution, and storage of materials. Works in partnership with the Impact Operations Coordinator.

●       Support internal and external training facilitators in execution of their trainings (i.e. maintain facilitation standard and templates).

●       Provide a welcoming and effective physical learning environment training in line with the CY look & feel.

●       Serve as (Learning Management System) LMS Administrator for City Year San Jose.

●       Identify potential venues in SJ or Bay Area for City Year trainings/events that may lead to long-term partnerships.

●       Write and publish the monthly L&D Newsletter.

●       Assist Learning & Development Manager in establishing and maintaining external partnerships.


Involvement in Organizational/Site Initiatives (up to 15%)

●       Partner with City Year San Jose departments and staff through applicant interview process, stakeholder engagement, service day and event participation and cross-departmental committees as needed to ensure site-wide goals are met.

●       Devote up to ten days a year to corps member recruitment interviews.

●       Attend whole site events like Opening Day, MLK Day, National Youth Service Day, Annual Gala, Graduation, Project Inspire, Basic Training Retreat, and other site-wide designated events.

●       Lead a committee in planning and executing quarterly Beloved Community Assemblies, site-level events that focus on holding an inclusive space for fostering learning and community building.

●       Attend Summer Academy, a conference for all City Year staff held in Boston second week of July and other national events (per site budget and approval).

●       Participate in relevant network-wide meetings and calls providing insight, feedback, and collective problem solving.


* Other duties and special projects as assigned.



●       Bachelor’s degree preferred or 2+ years of administrative experience

●       Large-scale event planning experience

●       Strong attention to detail and proven organizational and project management skills.

●       Proficiency in Microsoft Suite, specifically Excel

●       Evaluation experience preferred

●       2+ years of facilitation or presentation experience a plus

●       Experience with English Language Learners a plus.

●       Proven history of building and maintaining internal and external partnerships.

●       Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and listens and incorporates others views into work.

●       Links problems & symptoms to identify issues, links decisions to potential consequences, knows when to seek guidance and gets diverse input for decisions.

●       Able to link organizational mission to individual work, and supports development and implementation of departmental or program strategy.

●       Holds self-accountable, sets high expectations for self and others, works with and supports others (doing and modeling) to mobilize and motivate and connects tasks to organizational mission to communicate effectively internally and externally.

●       Recognizes and appreciates the diversity of talent and leadership styles on a team, develops diverse talent through performance plans, reviews and leadership opportunities and aids acquisition and retention of talent.

●       Thrives in diverse, high energy, entrepreneurial environment.

●       Experience with and commitment to community service, national service and/or the development of young people as leaders.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply


Qualified applicants should complete the online application and attach a resume and thoughtful cover letter in the "Resume/CV" field on the "My Experience" page in the application. Internal applicants should apply through cyresource.