Clinical Research Coordinator

Job Type

Full Time


Details: Competitive




1855 Folsom Street
San Francisco
United States



This Clinical Research Coordinator (CRC) will serve as study coordinator for the Pragmatic Research of Acupuncture and Counseling eXtended to Inpatient Services (PRACXIS) at the UCSF Osher Center. PRACXIS is a Patient Centered Outcomes Research Institutes (PCORI) randomized clinical trial that examines how to improve pain management for patients with cancer by testing how combining medications and non-drug treatments (acupuncture or pain counseling) can: (1) maximize effectiveness, (2) minimize harms, and (3) align with patients’ preferences. The study will enroll patients with cancer during their hospital stay at UCSF Mission Bay Hospital and Zuckerberg San Francisco General (ZSFG).

The CRC will recruit and enroll participants into the study, perform study assessment visits, oversee administrative aspects of the interventions, and play a critical role in retention of participants throughout their stay in the hospital and over the course of three-months, when final follow-up assessments are collected. Study activities will be conducted in English, Spanish and Cantonese languages.

The CRC will be responsible for:

Recruiting and screening potential participants for eligibility, scheduling study interventions, and tracking participant progress through the study

Conducting informed consent and data collection with study participants, including administering questionnaires

Coordinate study interventions at two hospitals; materials are prepped and distributed; communicating with Principal Investigators (PIs) and other study leaders as needed; serve as liaison between study interventionists and PIs

Working with fellows, trainees, volunteers, and new staff and assisting through orientation and training on study procedures as needed

Providing regular feedback on feasibility of study procedures

Create, clean, update, and manage study databases to ensure study data integrity

Manage study protocol in the Committee on Human Research (CHR) online system, as well as renewals and modifications of protocol applications to ensure institutional review board approval within University compliance

Maintain all regulatory documents

Duties may also include, but will not be limited to, supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols.

Please note: This is a limited position 60% fixed and 20% variable, ending on October 31, 2020, not to exceed 1000 hours.


In existence since 1997, the UCSF Osher Center for Integrative Medicine is a premier integrative health resource for the San Francisco Bay Area and beyond. We offer fully developed programs in research, education and patient care, utilizing a dynamic approach to health, healing and prevention by integrating modern medicine with established practices from around the world, such as mindfulness meditation and related healthy lifestyle practices. The research mission of the Osher Center is to study integrative and complementary health approaches such as mindfulness meditation, acupuncture, yoga, healthy diets, and physical activity, to understand their use and how these lifestyle approaches impact mood, behavior, and physical outcomes.


The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities

Proficiency is speaking and writing in Spanish.

Experience working with patients or study participants both in person and by telephone

Ability to work weekday evenings to collect daily assessments

Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population

Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines

Ability to establish cooperative working relationships with patients, co-workers, & physicians

Bachelor's degree and two or more years of recent, directly related work experience utilizing the techniques or methods required by the position

Ability to write in three languages: English, Spanish and Cantonese

Experience working with low-income and immigrant people

Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system

Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation

Experience with electronic medical records

Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.)

Knowledge of medical terminology, research policies and guidelines

Experience applying the following regulations and guidelines:

Good Clinical Practice Guidelines

Health Information and Accountability Act (HIPAA)

The Protection of Human Research Subjects

CHR regulations for recruitment and consent of research subjects

Effective Cash Handling Procedures

Environmental Health and Safety Training 

Fire Safety Training



The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.<img height=1 width=1 border=0 src= />

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Level of Language Proficiency

Ability to write in three languages: English, Spanish and Cantonese

Professional Level


Minimum Education Required

4-year degree