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Partner Relations Specialist

Posted by
Israel Firstfruits
|
Colleyville, TX
New
|
Published 12 days ago

**To apply for this position, please email your resume and cover letter to: michelle.nipp@israelfirstfruits.org.**

POSITION PURPOSE

The Partner Relations Specialist helps fulfill Israel Firstfruits’ mission and vision by providing high-level customer service to our global network of partners and supporters. This person plays a vital role in growing and stewarding our partner relationships, which includes communicating with potential and existing partners in writing, on the phone and by email and serving them with genuine care and consideration.

The Partner Relations Specialist also provides comprehensive administrative support to the Partner Relations Director, with a focus on office and development support, effective database management and reporting, website and social media maintenance and updates, event logistics and partner stewardship efforts. They offer operational support for giving inquiries and follow-up and are central to the organization and maintenance of all elements of partner services. This includes overseeing the partner database, completing acknowledgement letters, formatting and sending mass emails, and other marketing and communications responsibilities.

Additionally, the Partner Relations Specialist assists in the recruitment and leadership of volunteers to help with development efforts.

PRINCIPLE RESPONSIBILITIES:

Office Support/General

  • Maintain physical partner communication materials and inventory of Partner Development supplies
  • Provide general administrative support, including word processing, proof reading, copying, filing, emails and scheduling
  • Answer general partner inquiries via phone and email
  • Provide professional assistance and interaction with partners (via phone, email, and face-to-face)
  • Provide support for all correspondence, partner and otherwise
  • Schedule and assist with various staff and volunteer leadership meetings
  • Maintain filing, storage and general office upkeep
  • Provide vision, energy and passion for Firstfruits’ mission and values in all aspects of the job
  • Other duties as assigned by Partner Relations Director

Development Support

  • Provide high-level of customer service to all friends and partners of Israel Firstfruits
  • Prepare timely gift acknowledgement letters/packets, thank you notes, partner updates and make Thank You calls
  • Format monthly, quarterly and campaign (spring, year-end, etc.) newsletters and e-newsletters
  • Produce segmented mailing and emailing lists for customized partner communications
  • Create and update collateral materials to support gift cultivation and partner stewardship, including print and electronic media
  • Maintain thorough and accurate database records
  • Create fundraising reports and other partner/giving-related reports, as needed
  • Serve as the main social media content creator and scheduler
  • Assist with website updates and maintenance
  • Assist with gathering information for Annual Impact report
  • As appropriate, provide research for Partner Relations Director
  • Assist with all partner-related events, including planning, strategy and implementation

Database Support

  • Provide database support, taking responsibility for data entry, data accuracy, giving reports and other reporting
  • Identify and implement processes and improvements to ensure the integrity of the database, including trouble-shooting/identifying inconsistencies and errors and making necessary corrections
  • Ensure the correct entry of all gift processing
  • Create and run reports for accountant (for monthly reconciliation), year-end partner reporting, etc.
  • Oversee Moves Management tracking and automations for effective communication with partners

Event Support

  • Represent Israel Firstfruits by attending luncheons and/or other social functions
  • Assist with coordination of campaign, partner cultivation/stewardship and other special event logistics
  • Solicit vendor discounts and in-kind donations for various needs

REQUIREMENTS:

Education and Experience

  • Bachelor’s Degree or higher, preferred
  • Two to three years’ experience of development and non-profit experience, preferred
  • Experience with CRM systems (Salesforce a plus)
  • Previous web and social media campaign experience
  • Experience with ActiveCampaign and SurveyMonkey, or comparable services highly desired
  • Experience with WordPress desired
  • Demonstrated proficiency in Microsoft Word, Excel, PowerPoint and Adobe Acrobat
  • Ability to work under stress and handle interactions with staff and partners, using judgment, tact and diplomacy
  • Cross-cultural experience, particularly in/with Israel or the Middle East, a bonus
  • Valid driver’s license and proof of auto insurance

Specific Job Skills

  • Knowledge and understanding of fundamental disciplines of partner development
  • Exceptional written and oral communication skills
  • Demonstrated ability to provide excellent customer service; polite, friendly and willing to help as necessary
  • Excellent interpersonal skills to establish, build and maintain effective working relationships with colleagues, board members, partners and volunteers
  • Process-oriented, disciplined and highly organized
  • Initiative-driven, and work with a sense of urgency
  • Able to prioritize and maximize time, create systems and reliably develop and execute strategy
  • Accuracy in written correspondence, record keeping and ability to work under deadlines
  • Ability to work independently with minimal supervision as well as part of a team
  • Resourceful and analytical
  • Exceptional attention to detail
  • Ability to maintain a high level of confidentiality
  • Occasional flexibility to work longer hours, evenings and weekends as needed

Other Requirements

  • Mental activities
  • Strong interpersonal skills and emotional intelligence and maturity
  • Decision-making, useof discretion, independent judgment and/or independent action
  • Ability to take criticism and coaching constructively
  • Flexible and adaptable. Comfortable working in a multi-cultural, fast-paced, ever-changing non-profit environment
  • Ability to analize and creatively problem solve
  • Desire to grow in understanding of church/Israel relations
  • Must adhere to Israel Firstfruits mission and values, and commit to serve Jewish and Arab believers in Israel as well as the global Firstfruits community of believers
  • Working Conditions
  • This position serves in the Israel Firstfruits’ U.S. Office, with a designated workspace
  • Job duties may include sitting, standing, walking and occasional lifting
  • Possible early morning meetings, evening meetings
  • Possible national and international travel

ABOUT ISRAEL FIRSTFRUITS

Israel Firstfruits is an international non-profit organization who purpose is empowering marketplace leaders and growing businesses in Israel to advance the Kingdom of God. Our main office is in Israel and our U.S. base is located in Colleyville, TX. We are a small team – yet diverse and dynamic! We work hard, walk together and are passionate about our purpose.

We highly value teamwork, collaboration, honesty, humility and trustworthiness. Because we are a small team, everyone wears many different hats. We all have our “titles” and responsibilities but are rarely confined to just our job description. (We don’t just work with entrepreneurs…we’re entrepreneurial ourselves.) We work together – a lot. We share ideas, feedback and challenge one another. We believe in healthy conflict and helping one another grow. (In this way, we’re a unique blend of Israeli and American culture…)

If you’re an energetic team player with a heart to serve, a willingness to grow and an openness to step out of your comfort zone, you’ll love our team! 

We’re open and honest, as you can hopefully tell. But it is because we truly care and sincerely want people to flourish and prosper. And because we highly value our organizational cultural, we’re committed to more than just hiring for skill or talent. We earnestly desire team players who are just as passionately committed to our culture and purpose as we are.

**To apply for this position, please email your resume and cover letter to: michelle.nipp@israelfirstfruits.org.**

POSITION PURPOSE

The Partner Relations Specialist helps fulfill Israel Firstfruits’ mission and vision by providing…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    September 20, 2021
  • Education
    Other Education Requirement
  • Professional Level
    Professional

Salary

At least USD 40,000

Benefits

Full time employees are eligible for health insurance options. Paid sick, holiday and vacation time.

Full time employees are eligible for health insurance options. Paid sick, holiday and vacation time.

Location

On-site
Colleyville, TX 76034, USA

How to Apply

To apply, please your resume and cover letter to Michelle Nipp at michelle.nipp@israelfirstfruits.org.

Qualified applicants may be asked to complete a Predictive Index assessment along with an additional questionaire as part of their application process.

To apply, please your resume and cover letter to Michelle Nipp at michelle.nipp@israelfirstfruits.org.

Qualified applicants may be asked to complete a Predictive Index…

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