Details: Commensurate with qualifications.
1055 Wilshire Blvd.
Job Title – Behavioral Health Manager
Reports to –Director of Housing
Status – Full-time, Exempt
United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.
UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree.
United Friends of the Children’s Pathways Housing Programs provides residents, ages 18-24, with housing and support services as they seek to obtain stable and secure housing, education, and employment. Reporting to the Director of Housing, the Behavioral Health Manager (BHM) will be responsible for creating restorative and therapeutic spaces that support the socio-emotional skill development of youth in UFC’s housing programs.
The BHM will work full-time during standard business hours, Monday-Friday and on weekends and evenings as needed. UFC’s downtown office will serve as the Behavioral Health Manager’s work location on Mondays. Although the BHM will travel frequently between the various housing locations across Los Angeles County from Tuesday-Friday each week, generally the BHM will work from Cluster I housing sites Tuesday/Wednesday and from Cluster II housing sites Thursday/Friday.
Duties and Responsibilities
● Coach and support Advocacy Counselors and the Housing Management Team to ensure consistent provision of high quality, trauma-informed, Housing First-aligned behavioral health services to residents.
● Respond quickly and effectively to support colleagues and residents when behavioral health crises arise.
● Participate in team decision-making meetings to address resident and community issues.
● Complete accurate, timely documentation of all efforts made with and on behalf of youth according to agency standards.
● Co-review residents’ case plans, improvement plans, and violations with Community Managers.
● Conduct monthly meetings with contractors to provide support and assess residents’ ongoing behavioral health needs.
Training and Development
● Identify staff training needs to ensure consistent provision of high quality, trauma-informed, Housing First-aligned behavioral health services to residents.
● Co-create a comprehensive staff training calendar in partnership with the Director, Clinical Support and the Housing Management Team.
● Provide individual and group parenting support to residents who are parents.
● Partner with the Transitions Team to identify trends for incoming and outgoing residents and guide the design of corresponding early interventions.
● Conduct ongoing behavioral health community needs assessment to ensure the relevance and sufficiency of available support.
● With the Community Manager, co-lead roommate mediations and restorative justice interventions to promote peaceful community environments.
● Drive the creation of relevant therapeutic and restorative spaces (i.e., mental health programming including art therapy, process groups, etc.) that enhance residents’ socio-emotional and coping skills.
● Regularly assess the effectiveness of behavioral health interventions and programming.
● Manage the budget line items related specifically to behavioral health support.
● Other duties as assigned.
General UFC Responsibilities
Act as a role model within the organization to uphold and implement UFC’s organizational values:
○ Embrace program evaluation that leads to excellence and impact.
○ Build effective and empowering partnerships with the youth, community and each other.
○ Create a fun and exciting environment that inspires learning and innovation.
○ Communicate openly, honestly and with humility across all groups.
○ Work together as one organization.
● Parenting Instructor Contractor, Mental Health Therapist Contractor(s), Substance Abuse Support Contractor
● LCSW or LMFT with 5+ years experience in a relevant setting, including 3+ years post-licensure clinical and team leadership experience
● Experience working with vulnerable populations in a nonprofit housing setting
● Establishes and cultivates respectful relationships with people from diverse backgrounds
● Activates network to produce results that benefit program participants
● Demonstrated experience engaging groups and individuals in effective learning activities
● Works collaboratively and cooperatively as a member of a multi-disciplinary service team
● Works responsibly with sensitive and confidential information
● Balances multiple competing priorities with strong organizational skills and attention to detail
● Holds self accountable, sets high expectations for self and others
● Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
● Must have valid CDL and an insured and operational vehicle
● An understanding and sensitivity to issues concerning former foster care youth
● Knowledge of the TAY resource landscape in Los Angeles
Comprehensive benefits package includes:
- Medical, dental, and vision insurance options
- Life, ADD and Disability insurance
- 403b retirement plan
- Paid time off
- Mission-focused work
- Fun and inspiring work environment
Minimum Education Required