Co-Director Client Relations and Sales

Job Type

Full Time


Minimum: $36,000.00
Maximum: $40,000.00
Details: Dependent on experience



Start Date:


Application Deadline:



9123 West Q Avenue
United States


Position Title:  Adventure Centre Co-Director, Sales and Client Relations

Reports to:  Pretty Lake Camp Executive Director

Wage Category: Exempt (Full time salary)

Date Approved:                                                               


Under the direct supervision of the Executive Director, both Adventure Centre Co-Directors will work together, closely collaborating, to maintain client and community partner relationships, recruit, train, manage, and lead year-round, part-time, and seasonal Adventure Centre staff in order to implement inclusive, safe, and effective experiential education programs. Responsibilities also include leading the programming team to maximize camper and client experience; aligning practices and evaluation with research-based models; maintaining the morale and effectiveness of the Adventure Centre team; infrastructure maintenance; and managing budget and revenue. One Co-director will focus on course maintenance, developing trainings, managing seasonals. While the other Co-Director will focus on sales, client relationships, and scheduling contractual facilitators. All responsibilities are conducted according to the organization’s policies, procedures, and all local/state/federal regulations and laws.

The Adventure Centre challenges individuals, teams, and organizations to expand their self-confidence, trust, and leadership skills through a variety of outdoor adventure learning activities. As southwest Michigan’s leader in facilitated low ropes and high ropes courses, climbing towers, and team-building experiences, joining our team will allow you to combine industry-leading programming with an inspiring environment. We are a process-focused facility that works hard to assist our groups in transferring their experience under the trees back to their real-world situations—whether that is a corporate office, a middle school classroom, a sports team, a family, or any other group looking to grow.

We are looking for a passionate, collaborative, inclusive, self-aware, socially conscious and emotionally intelligent person for this role. Some training will be provided. We encourage all qualified candidates to apply. The Adventure Centre strives to be a community where no one is exiled, silenced or exploited because of gender, gender expression, race, color, ethnic or national origin, religion, sexual orientation, age, class, physical character or ability.


Direct, develop, and supervise high-quality Pretty Lake Programming

Sell customized programs

●        Develop and maintain a professional and supportive relationship with client group leaders and staff. Work in conjunction with staff or leaders of each group to guarantee program successfully meets client’s objectives

●        Deeply understand the work of the Adventure Centre to accurately represent the organization with clients and the community

●        Complete contracts specific to Adventure Centre programs

●        Sell to new and existing clients

Training and Management

●    Maintain open network of support for AC Part-time Facilitators, AC Seasonals, AC interns and volunteers to access.

●    Actively train and provide feedback to part-time facilitators on facilitating, processing, to ensure high-quality, safe, and inclusive programs

●    Collaborate with Adventure Centre Co-Director to create and deliver dynamic staff trainings that address multiple learning styles in order to develop facilitator capacity and program quality

●    Schedule programs and facilitators

●     Maintain time cards; gather, coordinate, and organize Adventure Centre staff hiring papers

Create and strictly maintain Adventure Centre budget and revenue

Recruit Adventure Centre year round staff, contractual facilitators, and seasonals

●  Use equitable practices to recruit, interview, and hire skilled staff

Lead, coordinate, and facilitate high-quality Adventure Centre programs           

●     Facilitate and interact with self-awareness, providing an equitable and inclusive program to all participants, co-workers, and community members regardless of identity, background, or ability.

●     Maintain clear and active communication with clients and facilitators in order to ensure maximum preparedness and client satisfaction.

● Utilize client, employee, and BOD Education Committee feedback to develop and improve programming, learning outcomes, client experience, and adherence to Pretty Lake’s mission.

●     Ensure program risk management meets current industry and Pretty Lake standards.

Work in collaboration with Adventure Centre Co-Director, sharing tasks as necessary. These tasks include:

●       Creating yearly work plans that balance a variety of tasks within seasonal ebb and flow

●       Program development

●       Evaluation and process improvement

●       Training and hiring

●       Program support and preparation

●       Network with clients and community partners

●       Seek out opportunities for training and community engagement

●       Create emergency procedures and risk management policies

Ideal candidates will have a majority of the following:

●       Experience strengthening educational programs, making sales, bringing in revenue, and, managing a budget.

●       Bachelor’s degree in recreation management, education, counseling, psychology, ecology or similar. ACCT Level 2 or challenge course manager certification is ideal.

●       Demonstrated experience in program development and process improvement

●       Basic understanding of concepts relating to human and group development. Background in adventure/experiential education, group facilitation and/or other human services related field is preferred.

●       Must be able to take initiative and work both independently and collaboratively. 

●       Resourceful, courageous, hard-working, positive, inventive, curious, and creative applicants prefered.

●       Move through this work valuing justice, biocentrism, and deep commitment to equity

●       Have a developed consciousness of self-identity and a demonstrated awareness of one’s potential impact

●       Strong ability to communicate ideas effectively and directly. Has enthusiasm for sharing knowledge with others.

●       Ability to stay calm and perform work under high-stress situations.


Fitness and Flexibility.

●       Manipulate ropes, cables, carabiners, helmets, harnesses and other challenge course equipment used in tying knots, belaying, rescue, construction, and, rigging used in setup, operation and breakdown of Challenge Courses.

●       Negotiate various terrain types and obstacles encountered in program delivery and emergency situations. May include walking up to three miles during course of day.

●       Occasionally lift 50+ pounds

●       Ascend to, traverse at, and descend ladders and other course access equipment at heights that may exceed 30 feet.

Reasoning and Decision-Making Ability

●       Create, comprehend and implement oral and written instructions.

●       Apply risk management procedures in various conditions with a wide variety of participants.

●       Apply theory-based instruction or training to actual situations.

●       Ability to maintain confidentiality regarding organizational, personnel, client, and customer information.


Work Conditions, Hours and Compensation

●     Variable. Work location is usually outside in beautiful locations. With occasional programs in schools, gymnasiums, or office buildings.

●     Must be prepared to deliver programming in all weather conditions.

●     Work schedule is variable including long days, short days, late nights and weekends. Current Co-director values healthy work life balance, and will work together to balance the busy, seasonal nature of this work with time off.

●     Co-Directors, Seasonals, and Facilitators work as part of a caring and close knit community

●     Work is in a beautiful heated log cabin, in 200~ acre oak-hickory forest. The property includes a spring fed lake, intact ecosystems protected by a conservation easement, a bog, miles of trails.

●     Participating in meaningful work, that contributes to our community.

●     Position is full time with a 403b contribution, healthcare, dental, PTO, and sick days.

Level of Language Proficiency

English, fluency in other languages is great but not required.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Application Procedure: Submit a resume and cover letter. Include an ACCT facilitator portfolio, if you have one. Application materials that are not tailored to these specific job requirements will not be considered. Please email resumes, cover letters, and portfolio to