Nonprofit

Care Manager

On-site
Work must be performed in or near Queens County, NY
New
|
Published 24 days ago

Details at a Glance

Job Type
Full Time
Education
4-Year Degree Required
Salary
USD $50,000 - $55,000 / year

Description

Title: Care Manager

Unit: Care Management

Reports to: Clinical Director 

Status: Full Time, Regular, Non Exempt

Salary Range: $50,000 - $55,000

Location: Long Island City 

Days/Hours: Monday through Friday 9:00am to 5:00pm 

 

Essential Duties and Responsibilities:

Complete initial and annual comprehensive assessment of medical, behavioral health and social service needs for all assigned health home enrollees

  • Provide disease specific education and information regarding community resources
  • Collaborate with a variety of community providers and resources to obtain needed services and supports, utilizing community and family resources to create sustainable
  • support system
  • Request and coordinate team and patient meetings as needed or requested by patient/family and/or team
  • Ensure diagnostic, post­hospitalization and specialty referrals have been executed and results received and acted upon as needed
  • Document plan of care, patient utilization, activities and other required information in State and EMR.
  • Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended and effective
  • Provide regular data to team on patient compliance and strategies to improve patient compliance
  • Participate in regularly scheduled team meetings as prescribed by the practice's policy
  • Assisting patient and family in developing service plan goals
  • Frequent non­medical management coaching, education, follow ­up visits and phone calls to patients to monitor progress and identify new barriers or concerns
  • Assisting with financial or other social issues that may provide barriers to patient compliance
  • Providing education/guidance to patient and family on tools to manage chronic illnesses, develops individual and web-based tools and resources to improve compliance
  • Identifying and connecting patient with community resources to assist with improving compliance with treatment protocols and social issues
  • For patients referred for health home activities, provides outreach focused on finding, connecting and retaining patients in health home care management services. Outreach activities include:
  • Patient finding and health home enrollment
  • Participate in conferences, workshops and other professional development activities to remain current with advances in field of expertise;
  • Perform additional responsibilities as needed.


Qualifications:

  • MSW preferred, though a minimum of a Bachelor's degree is required, preferably in social work, criminal justice, community mental health, or related health services;
  • Minimum of 1 year of experience in healthcare, social work, or mental health field preferred; college graduates with strong internship or field experience will also be considered;
  • Ability to demonstrate strong written and verbal communication skills through reports, correspondence and presentations;
  • Strong organizational and interpersonal skills; ability to manage competing priorities within a growing unit;
  • Proficiency in MS Office, SharePoint, and Excel (working knowledge of MAPP, ePaces, PSYCHES a plus);
  • Bilingual English/Spanish strongly preferred in order to best suit the clients who reside in this area
  • Ability to perform additional responsibilities as needed; 

 

Travel Requirements: Will require travel throughout the five boroughs, as well as to Fortunes locations in Harlem and Long Island City. Additional travel to clients locations, including those within the shelter system, when necessary, to ensure continued progress of Plan of Care. MetroCard transportation is provided to staff for all client-related activities.

 

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

 

Title: Care Manager

Unit: Care Management

Reports to: Clinical Director 

Status: Full Time, Regular, Non Exempt

Salary Range: $50,000 - $55,000

Location: Long Island City 

Days/Hours: Monday through Friday 9:00am to 5:00pm 

 

Essential Duties and…

Benefits

Excellent benefits package!

Excellent benefits package!

Level of Language Proficiency

Bilingual English/Spanish strongly preferred

Bilingual English/Spanish strongly preferred

Location

On-site
Northern Blvd, Queens, NY, USA

How to Apply

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