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Communications & Donor Stewardship Manager
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Description
Position Title: Communications & Donor Stewardship Manager
Status: Regular, Exempt, Full-time (35 hrs/wk)
Location: White River Junction, Vermont (with hybrid flexibility)
Hiring Range: $36.71/hr-$40.58/hr
Posting Date: November 24, 2025
To Apply: Resume & writing sample required (Please submit as one document); cover letter optional
Application Deadline: Applications will be accepted until the position is filled. Review will begin immediately.
About Vital Communities
Vital Communities has a dedicated and passionate team who are deeply involved in the Upper Valley in their work with the organization and as community members. This informs our highly collaborative approach to work—we understand that we exist in tandem with the world around us and not in a vacuum. The organization has a long history in the community, with projects that have decades of work behind them, so we are often trying to figure out how to say yes to new projects the community wants to see. However, we also realize that sometimes we need to say not now or that another organization may be a better fit—we share the wealth! We are a flexible workplace—with our daily locations, our approaches to the work, the projects we take on as an organization, and how we make use of our time together when we are in person. This flexibility is balanced by an expectation of accountability to our colleagues, our partners, and the communities we serve. We empower team members to work with a high level of autonomy and to take initiative. Our work is challenging and ever-changing, so we make room to laugh, but there is no need for you to be goofy to join our team. To learn more about our values, please visit our Strategic Compass and JEDI principles.
The Job at a Glance
The Communications & Donor Stewardship Manager is Vital Communities’ chief storyteller, responsible for developing and implementing a multi-channel communications and donor stewardship strategy that elevates Vital Communities’ visibility, supports fundraising goals, and reflects our Strategic Compass. Reporting to the Executive Director, the Communications & Donor Stewardship Manager works closely with all staff and develops and maintains external relationships with relevant media.
Key Responsibilities
Strategic Communications
- Develop and implement an integrated communications plan for multiple audiences, including the public, donors, partners, and media.
- Lead strategy and content for Vital Communities’ website, social media, print publications, and email marketing.
- Work with program staff to craft communications for events and special initiatives.
- Staff events as needed, and support colleagues in staffing events.
- Maintain consistent brand identity across all platforms.
Storytelling & Content Creation
- Discover, develop, and publish compelling stories that capture the impact of Vital Communities’ work.
- Write, edit, and manage production of newsletters, annual reports, donor appeals, and other materials.
- Serve as editor for all public-facing communications.
Donor Engagement & Fundraising Support
- Partner with the Executive Director and others to create and implement the annual fundraising and development plan.
- Develop and execute donor communications and stewardship campaigns.
- Leverage storytelling to inspire donor engagement and investment.
Media & Digital Presence
- Manage media relations, including press releases and outreach.
- Oversee website analytics, donation page metrics, and social media performance, reporting on engagement and trends.
- Manage relationships with consultants and vendors as needed.
Community Discussion Lists
- Manage Vital Communities’ Community Discussion Lists, supporting 30+ volunteers, refining policies, and ensuring continuous quality improvement through Results-Based Accountability.
Budget & Planning
- Collaborate with the Executive Director and Finance staff to develop and manage the communications budget.
Knowledge, Skills, and Abilities
- Exceptional writing, editing, and verbal communication skills.
- Experience with fundraising messaging and donor communications (or willingness to learn).
- Experience with visual communications—photography, graphic design, and video skills —is a plus.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Proficiency with WordPress, Google Workspace, Microsoft Office, and social media management tools.
- Experience with donor databases a plus.
- Ability to collaborate effectively with colleagues, partners, and community members.
- Flexibility, creativity, and curiosity—a willingness to adapt and learn.
Please apply for this job if you are interested, even if your experience does not meet 100% of the job description. We understand that experiences, skills, and qualifications come in many different forms. The application and interview processes are designed to give you and us opportunities to explore how your unique set of skills, experience, and perspective fit with this position.
A resume is required. We invite you to share additional materials if you choose. This is not required. You’re welcome to send in anything else that would represent your ability to do this job, such as a cover letter, a video, an audio file, or an example of your work. Whether or not you send additional materials, or if you send more than one, is not indicative of a strong application. We offer this opportunity to support different ways of expression and communication. Please limit a video or audio file to less than 2 minutes and 30 seconds in
length.
Vital Communities is an Equal Opportunity Employer and does not discriminate on the basis of age, gender identity, race, religion, national origin, veteran status, sexual orientation, or disability with respect to: employment, volunteer participation, participation in our programs or events, or the provision of services.
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