Supply Chain Innovation Manager, Agriculture Program (Central America)

 SUPPLY CHAIN INNOVATION MANAGER, AGRICULTURE PROGRAM 

ABOUT THE FAIR LABOR ASSOCIATION 

The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers' rights and improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C., and has offices in Geneva, Switzerland, and Abidjan, Côte d’Ivoire. For information, visit www.fairlabor.org.  

POSITION SUMMARY 

The Supply Chain Innovation Manager, Agriculture Program is responsible for the successful implementation of FLA’s agriculture program with one of Nestlé’s coffee brands, Nespresso. This includes supporting the tracking, verifying, and coordinating of all work related to Nespresso’s journey toward FLA’s accreditation, including but not limited to managing Independent External Assessments (IEA) and verification assessments as well as advising Nespresso. This position reports to the Technical Director, Agriculture and Supply Chain Innovation and closely works with other FLA regional staff. This is a full-time, remote position based in any location in the Americas and includes travel, if necessary, to other countries. 

KEY AREAS OF RESPONSIBILITY 

• Track Nespresso’s progress toward FLA Agriculture Program Accreditation (global) 
• Monitor and track the company’s HQ-level Human Rights Due Diligence (HRDD) commitment policy and any changes 
• Monitor the progress toward milestone achievement for each sourcing country and follow up with Nespresso  
• In coordination with FLA regional staff and Nespresso regional staff, collect information on their country-level management system implementation 
• Lead the relevant report preparation in coordination with FLA Communications Department and provide support for Nespresso’s own communication 
• Support the update of the FLA agriculture dashboard related to Nespresso 
• Maintain and improve FLA documents, protocols, and tools for the agriculture sector 

Support FLA Agriculture Program Operations Related to Nespresso 

• Support FLA's Independent External Assessment work globally by selection of assessors, coordination with suppliers in scheduling and facilitating the farms assessments in coordination with other FLA regional staff 
• Engage with stakeholders, local partners, and assessors, as needed 
• Support the reporting process by providing quality assurance to the report, data collected  
• Follow up on the gaps with providing advice, technical expertise, and support to field-level teams of affiliated companies and their partners 

Support the Operations of the FLA Agriculture Program (global) 

• Keep track of Nespresso’s sourcing profile disclosure compliance 
• Provide feedback and inputs for the agriculture accreditation program and its process for continuous improvements 
• Coordinate with FLA staff on the FLA work related to Nestle’s other coffee brands  

Support FLA Innovation Projects with Nespresso 

• Support implementation of Worker Voice Engagement Tool (WISE mobile application) 
• Keep track of fair compensation work at Nespresso to ensure alignment with the FLA’s fair comp work 
• Raise the systemic gaps and advise and support Nespresso to address them 
• Engage with external stakeholders and practitioners to keep abreast of the external fair wage works 
• Standardize the tool and process for a wider use and implementation 
• Analyze the data collected to identify the areas for improvements and upgrade the tool 
• Develop materials to train the internal and external users 

QUALIFICATIONS AND REQUIREMENTS 

• An undergraduate degree required. A graduate degree in Social Sciences, Agricultural Economics, Corporate Social Responsibility, Business Sustainability, Business and Human Rights, International Development, or another related field preferred. 
• A minimum of 10 years of relevant work experience, with at least three years in the field of Human Rights Due Diligence, labor rights, and working conditions in line with the ILO standards and other international frameworks, agricultural supply chain/supplier management, social compliance and labor audits 
• A minimum of one year of either work experience in the coffee sector supply chain or substantial engagement in projects focused on coffee sector supply chain. 
• Data analysis, both quantitative and qualitative 
• Excellent research and report-writing skills 
• Strong interpersonal communications skills to effectively deliver presentation, training, and facilitation and manage relationships with various stakeholders and constituents. 
• Ability to manage and guide expectations and pressures of external and internal stakeholders 
• Ability to thrive under a tight deadline and respond to phone and email inquiries in a timely and consistent manner. 
• Great computer literacy, including MS Office Suite (Word, Excel, PowerPoint, etc.) 
• Fluency in Spanish and English, orally and written.     
• Ability to work pro-actively, flexibly, and independently. 
• Willingness to travel to remote locations. 

The FLA is an equal employment opportunity employer and considers all applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression and any other characteristic protected by federal, state, or local laws.