Front Desk Receptionist

Job Type

Full Time


Details: Hourly pay rate is $13.50 /hr




New York
United States



Community Access, Inc. (CA), founded in 1974, is a progressive not-for-profit organization that expands opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy and healing-focused services. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 20 locations and include over 1000 units of supportive housing in three boroughs, the Howie The Harp Advocacy Center, ThriveAtWork, Blueprint Supported Education, East Village Access—a PROS program, and a peer-driven Crisis Respite Center.

We are currently seeking qualified candidates for the position of


to work in our housing program, at locations in Brooklyn, Bronx and Manhattan.

We have multiple per diem and full-time positions. Hourly pay rate is $13.50.

Position Overview:

The Front Desk Receptionist is expected to interact with tenants, guests and staff in a professional and courteous manner, while monitoring the safety of the tenants and the building. This includes greeting tenants and guests in professional, courteous and hospitable manner; monitoring the safety and security of building and its tenants and reporting any problems if necessary; monitoring the proper functioning of building systems and notifying the superintendent if necessary; answer telephones, take messages, and provide routine information about Community Access; prepare work orders for repair and maintenance problems reported by tenants or observed during shift, etc.


Qualified candidates must have minimum of a high school diploma or equivalent; previous customer service experience, preferred; ability to interact with people in a professional and courteous manner; possess appropriate telephone manner; must be fingerprinted and cleared by the New York State Justice Center; possess strong written and oral communication skills; must be able to pass test FDNY tests for certifications that may be required at particular sites (e.g., fire guard certificate, certificate of fitness for fire alarm panels) within three tries (if applicable); must be able to climb stairs as needed.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

CA is committed to the hiring of at least 51% consumer staff, in all of its departments and programs, and at all levels of management.

Level of Language Proficiency

Bilingual candidates are encouraged to apply.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply