Benefits Coordinator

Job Type

Full Time


Details: Commensurate with experience, plus excellent benefits.




New York
United States


Do you have excellent organization skills and are attentive to details? Are you creative, flexible, patient, and great at following-through? Do you enjoy working in an environment that fosters team work? Are you willing to roll up your sleeve and work with people from all walks of life? If so, then we want you!

Who we are

The Guardianship Project (TGP) acts as court-appointed guardians for a growing population of poor, elderly, and disabled New Yorkers who have no family or friends who are able to provide the support they need.  We employ a multi-disciplinary approach providing legal services, finance and asset management, property management, and care coordination for our clients. Guardianship practice generally covers a wide range of issues, including but not limited to foreclosures, public benefits, landlord/tenant law, real estate management and transactions, estate planning, medical decision-making, financial exploitation, elder abuse, and crisis management. Project staff routinely address challenging and emotionally charged issues, such as end-of-life decision-making and protecting clients from physical and financial neglect and abuse.

What you’ll be working on

You will work as part of a team of passionate and dedicated professionals providing effective services and advocacy to ensure clients’ well-being, safety, and the greatest degree of independence possible. As a Benefits Coordinator, you will regularly report to the Director of Case Management and work collaboratively with TGP staff to collect the necessary information and proper documentation for initial and renewal applications. In addition, you will organize and maintain TGP’s benefits tracking spreadsheet, as well as enter all work in TGP’s data tracking system including the progress and outcomes of submitted applications. In addition, you will also have the opportunity to:

  • Evaluate client needs and eligibility for public and private benefits and other applicable government programs in partnership with clients’ case managers;
  • Apply for and maintain government and private benefits for clients, such as Medicaid, SCRIE, SNAP, SSI, Access-A-Ride, etc.;
  • Submit applications to the appropriate agencies via fax, email, or in person;
  • Document the completion and submission of applications and inform the clients’ teams via email;
  • Keep in constant communication with the government agencies and/or facilities where clients reside on the status of applications via email, phone, or in person;
  • Conduct follow-up to ensure clients receive the correct amount of monthly benefits in a timely manner, and help to resolve cases in which this has not occurred; 
  • Escort clients, if necessary, to the government offices to complete the application process; and

About you

You have a passionate commitment to, and demonstrated interest in social justice for underserved populations. You have an ability to work with a diverse and challenging population.

You have excellent written and interpersonal communication skills; demonstrated ability to write clear, structured, and articulate reports.

You have a bachelor’s degree in social work or other related fields (applicants with an associate’s degree and five or more years of experience will also be considered)

Candidates who have the following qualifications are strongly preferred: 

  • Experience working with the elderly and/or people with developmental disabilities desirable;
  • Familiarity with public and private benefits available in NYC; experience applying for and maintaining benefits strongly preferred;
  • Bilingual English/Spanish.

Vera is an equal opportunity/affirmative action employer.  All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.

Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.

For more information about Vera’s work, please visit

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please submit cover letter and resume.

Applications will be considered on a rolling basis until the position is filled. 

Online submission in PDF format (through Vera’s careers page) is preferred. 

If necessary, materials can be faxed or mailed to:

ATTN: Human Resources / Benefits Coordinator, TGP

Vera Institute of Justice

233 Broadway, 12th Floor

New York, NY 10279

Fax: (212) 941-9407

Please use only one method (online, mail or fax) of submission.

No phone calls, please. Only applicants selected for interviews will be contacted.