Search

Job

Alameda County STAY FLY Program Case Manager

Posted by

Fresh Lifelines for Youth


New
|
Published 25 days ago

Commensurate with education and experience.

Position Title: Alameda County STAY FLY Program Case Manager

Reports To: STAY FLY Program Manager

Status: Non-Exempt, Full Time

Location: Alameda County

About Fresh Lifelines for Youth

Founded in 2000, Fresh Lifelines for Youth (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. FLY believes that all our children deserve a chance to become more than their past mistakes. FLY’s legal education, leadership training, and mentoring programs motivate and equip young adults to change the course of their lives. We are also committed to helping our juvenile justice systems become more just, humane, and equitable. As a result, FLY increases safety in our communities and decreases the costs and consequences of crime.

For more information about Fresh Lifelines for Youth, please go to: www.flyprogram.org.

STAY FLY Program Case Manager - Position Summary

The STAY FLY Program Case Manager offers structured support and guidance to transitional-age youth (TAY) between the ages of 18-25 in Alameda County and upon release back into the community. In addition to facilitating legal education workshops and helping young adults understand the laws and rules of probation, case managers work with young adults to set goals around education, employment, and building life skills in order to prevent future system-involvement. The case manager is responsible for supporting with the coordination and execution of pro-social events for clients, as well as engaging in community meetings and events that serve FLY’s youth population. 

Brief Description of the STAY FLY Program: The STAY FLY Program builds agency and self-advocacy in young adults to decrease justice system involvement and successfully transition back into their communities.

Program Components:

The newly designed FLY TAY Program has four parts:

·        In & Out of Custody Workshops. Interactive legal education curriculum, including weekly two-hour sessions and key experiential components that provide:

o  Self-awareness: Participants will be able to recognize and take ownership of underlying emotions and identify constructive ways to react and integrate them into their lives.

o  Social awareness: Participants will develop the knowledge and capacities to display empathy and sensitivity and build relationships with individuals who are different than them.

o  Critical problem solving: Participants will be able to weigh and apply evidence when addressing problems and challenges in a thoughtful manner.

o  Self-advocacy: Participants will be able to view themselves in the context of larger systems and take action on behalf of themselves, peers, and larger community.

·        Case Management & Coaching. Case Management begins in custody and continues as the young adult is released into the community. The Case Manager continues to build on the skills build in the law workshops as they coach the young adult to practice the skills in the community. 

·        System Collaboration. Participate in community meetings with system partners and collaborate with individual system players.

·        Pro-Social Activities. Activities for young adults who are re-integrating into their communities to build pro-social engagement skills.

Primary Responsibilities

Provide Ongoing Case/Crisis Management and Coaching for Caseload

·        Meet with each young adult on caseload for 2-4 hours per month depending on phase of program (up to 15 youth on caseload)

·        Help the client set and achieve goals around decreased system involvement, education, vocation, family, and health through the development of service plans

·        Provide crisis management and support to clients, as needed. Client issues often include the following: education, employment, family, gangs, homelessness, incarceration, mental health, substance use, self-esteem, suicide, and violence

·        Assist young adults with accessing resources to address identified needs

·        Attend court hearings, outside service meetings, housing meetings, education meetings, probation meetings, etc. as needed and/or requested by the client

·        Provide clients with transportation to and from activities, events, court, and individual meetings, as needed

·        Provide Program Manager with regular updates about each client and ensure case files are prepared

·        Document all client interactions including case notes and case management progress into internal tracking database, Efforts to Outcomes (ETO), and maintain thorough case management paperwork in client file. “Paperwork” includes but is not limited to the following: assessments, service plans, client-related documents, and client contracts


Facilitate Legal Education Workshops

·        Co-lead the planning and facilitation of weekly law workshops in collaboration with the Program Manager

·        Attend/co-lead mandatory curriculum trainings, as required by supervisor

·        Prepare workshop materials and room each week in collaboration with the Program Coordinator

·        Maintain workshop environment and actively engage young adults in each lesson

·        Administer young adults’ evaluations and surveys

·        Incorporate strategies for recruiting young adults for case management into weekly workshop facilitation

·        Track law workshop attendance in ETO database and generate attendance reports as needed


Provide Ongoing 1:1 Support for Transitional-Age Youth

·        Meet with young adults regularly inside Juvenile Hall and/or Santa Rita Jail and provide crisis counseling, mentorship, and coaching on an individualized basis

·        Support and coach young adults as they prepare for community integration

·        Meet with young adult’s Probation Officer to make recommendations around potential services for young adults

·        Gauge young adult’s eligibility for case management


Engage in Community Meetings/Events and with Community Stakeholders

·        Identify ways to participate and engage in community events and meetings to understand the needs of the community in which the clients live

·        Build and maintain stakeholder relationships (i.e. Juvenile Hall staff, probation officers)

·        Attend and actively participate in regular community meetings, MDTs, as needed

·        Represent FLY at community meetings


Assist with Pro-Social Event Planning/Execution

·        Assist program staff with planning, strategy, and executing group events for out-of-custody young adults on caseload

·        Provide updates to young adults on caseload about upcoming events and collaborate with program staff to ensure youth attendance at group events

·        Coordinate with Law, CAFA, Leadership Program staff for cross-program event collaboration opportunities

*Other duties as needed and assigned. Availability for occasional evening and weekend work and for travel as needed.


Qualification and Competency Requirements

Positional Competencies – required for our Case Managers

·        Experience and Education: A minimum of three years’ experience working with underserved or disadvantaged transitional-age youth is required. Direct service case management experience and knowledge of transitional-age youth resources within Alameda County is preferred. A Bachelor’s degree in a related field is preferred. 

·        Bilingual: It is a plus for the candidate to be bilingual in English and Spanish. This is preferred but not required.

·        Relationship Building: Ability to initiate, develop and maintain trusting relationships in a short period of time with young adults, parents, those representing the juvenile justice system, other key external stakeholders, and FLY volunteers and staff. Possess the passion to energetically promote FLY’s mission/vision and FLY Program components to attract, develop and retain young adults and volunteer participation with FLY.  

·        Strong Motivating & Communication Skills: Exceptional listening, verbal and written communication skills with all young adults and internal/external stakeholders, including: active listening with young adults while pushing them to change and shift their behaviors; timely and professional follow-through with phone calls and email correspondence; and the ability to effectively present information in a clear and concise manner to top management, program staff and community partners.

  • Facilitation and Workshop Management: Ability to facilitate law workshops effectively with FLY young adults and actively engage young adults in each lesson.   

·        Resource Management: Utilizes strategic time and financial management to concentrate efforts on FLY priorities through efficient systems, processes and tools. 

·        Data-Driven Programming: Able to take excellent case notes and log hours/activities with young adults during coaching sessions and input them into ETO (Efforts to Outcomes) Database in a regular and timely fashion. Understands how data informs programmatic changes and allows FLY to track program effectiveness. 


All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.

Position Title: Alameda County STAY FLY Program Case Manager

Reports To: STAY FLY Program Manager

Status: Non-Exempt, Full Time

Location: Alameda County

About Fresh Lifelines for Youth

Founded in 2000, Fresh Lifelines for Youth (FLY) is an…

Details at a glance

  • On-site Location
  • Full Time Schedule

Benefits

Full medical, dental and vision. 10+ PTO days per year plus 12 holiday days; FLY also provides 3-4 additional "rejuvenation days off" twice per year in July and between Christmas and New Year's (these days off are above and beyond your accrued PTO hours)

Full medical, dental and vision. 10+ PTO days per year plus 12 holiday days; FLY also provides 3-4 additional "rejuvenation days off" twice per year in July and between Christmas and New…

Location

333 Hegenberger Road, Oakland, CA 94621

How to Apply

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online…

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.