39 W 19th Street, 5th Fl
The Director, Organizational Learning & Impact Measurement serves as the internal project lead for all evaluation, organizational learning and impact measurement activities spanning a portfolio of seven arts integrated programs that reach approximately 8,000 students served across 60+ sites in New York City. S/he is responsible for implementing and refining the suite of quantitative and qualitative tools used to track progress and outcomes against goals. The ideal candidate has a passion for transforming data into actionable insights that will in turn drive continuous improvement throughout the organization.
This position reports to the Chief Operating Officer (COO) and works closely with the Program team as well as with external evaluators.
Essential Duties and Responsibilities:
- In collaboration with key stakeholders, define the set of key performance indicators aligned to UAP’s theory of change, program-specific logic models and strategic plan;
- Produce dashboards that enable progress monitoring in a timely and meaningful way;
- Perform data analysis and distill key findings that inform reflective conversations and foster continuous improvement;
- Build, implement and refine program evaluation tools that reliably measure the impact of UAP’s programs;
- Support knowledge sharing through the collection, compilation and communication of relevant research, success stories and/or lessons learned;
- Establish a consistent and efficient process for the full data life cycle - including collection, configuration, storage, analysis and dissemination;
- Collaborate with Urban Arts Partnership’s external program evaluators to continuously review the strategy and rationale behind our longitudinal studies; Act as a project manager to ensure that all project tasks are on track to meet deadlines;
- Fulfill data requests for various constituents as needed (Board, Leadership Team, Development Team, Communications Team, Program Team, external evaluators, etc.);
- Manage and track spending to ensure expenses are within budget;
- Liaise and collaborate with school leadership to clearly communicate evaluation frameworks implemented at each school;
- Liaise with NYC Department of Education’s Institutional Review Board (IRB) and Research and Policy Support Group (RPSG) to ensure human subjects compliance and access to student-level data;
- Support Urban Arts Partnership organization-wide initiatives, requiring occasional evening and/or weekend events.
Key Skills, Abilities and Experience:
- At least four to six years of experience designing and implementing evaluation and performance frameworks, preferably in the education field;
- Masters’ degree in program evaluation, policy analysis, quantitative methods, statistics or related field;
- Strong command of program evaluation principles and practices, including survey design and administration, qualitative and quantitative research methods, as well as experience working with theories of change and logic models;
- Advanced proficiency in MS Office applications as well as statistical software programs such as SPSS, STATA, and/or R. Data visualization skills, experience with CRM tools such as Salesforce and working knowledge of ArcGIS is preferred;
- Excellent oral and written communication skills, with proven ability to effectively present complex information to multiple audiences;
- Exceptional relationship-building skills, marked by humility, respect and inquisitiveness;
- Strong project management skills, with ability to manage concurrent projects under tight timelines;
- Self-starter who works well independently and with minimal guidance, but also a team player;
- Strong and evident belief in the mission and core values of UAP.
Urban Arts offers it's employees medical, vision, dental, 401k and other pre-tax benefits.
Minimum Education Required