Bilingual Lead Prevention Specialist, Homelessness Prevention Program
- Job posted by Capitol Hill Group Ministry
415 2nd Street NE
The Bilingual Lead Prevention Specialist position is a paid, full time position, where flexibility is the key. Working hours for this position will be 40 hours a week but may vary based on the needs of the program. The Lead Prevention Specialist will work with the Homelessness Prevention Program operating as a key function to the Homelessness Prevention Team. Additionally, the Lead Prevention Specialist will work closely with and report to the Program Manager for the Homelessness Prevention Program. He/She will be responsible for several functions that are essential to the daily operation and success of the Homelessness Prevention Program.
Duties and Responsibilities
- Works most closely with the Program Manager and Services Coordinator to ensure proper functioning of the Homelessness Prevention Program.
- Supports team members and program needs.
- Anticipates program needs and takes initiative to solve problems.
- Assists the Program Manager with trouble shooting problematic client cases.
- Assists the Program Manager and Service Coordinator with data input and data audits.
- Serves as a point of contact in the absence of the Program Manager.
- Solely provides case management services for clients referred from ERAP (Emergency Rental Assistance Program.
- Solely provides case management services for clients whose preferred language is Spanish.
- Works with clients to set goals and implement strategies to meet goals. Tracks and report on progress of goals regularly.
- Develops comprehensive case management plans for participating clients.
- Properly documents all client services in appropriate systems within 24 hours of interaction.
- Carries a reduced case load not to exceed 25 clients.
- Assists in processing lease agreements with landlords, families and contractors when needed.
- Develops relationships with landlords.
- Manages affordable unit listings and provides updates monthly.
- Holds a 2 hour, bi-weekly budgeting workshop for clients who are eligible to receive financial assistance.
- Assists with program errands.
- Interacts professionally with all clients, staff, and partners.
- Follows legal guidelines of mandated reporting.
- Adheres to all organization policies, including those concerning confidentiality.
- Attends program meetings and trainings as required.
- Completes other administrative related duties as assigned.
- Bachelor’s Degree; Master’s Degree Preferred.
- Previous experience in social services preferred.
- Fluent reading, writing and speaking skills in the Spanish language.
- Demeanor and communication skills that make Homelessness Prevention Program guests feel safe and welcome.
- Advanced computer skills in Excel, Word, Google and Databases.
- Excellent written and verbal communication skills.
- Ability to work respectfully and compassionately with a wide variety of individuals, including those from diverse racial, ethnic and religious backgrounds; those individuals in the LGBTQ community and those who have or appear to have mental illnesses, disabilities and/or substance abuse problems.
- Ability to remain calm and professional in stressful situations, including when treated inappropriately by challenging guests.
- Ability to enforce rules and maintain appropriate boundaries with guests, while also being flexible in support of clients’ varying needs.
- Ability to multitask and function well in a fast paced environment.
- Attention to detail.
- Meticulous in data capture.
- Ability to follow instructions and complete tasks in a timely, organized way.
- Ability to maintain strong relationships with coworkers and supervisors and good judgment about when to ask for help from coworkers and supervisors.
- Passing annual drug testing and criminal background check required.
Compensation & Benefits:
- Competitive salary, depending on experience.
- Employer paid health insurance. Dental, vision, and life insurance available.
- Generous holiday, vacation, and personal leave.
- 403(b) retirement plan.
Level of Language Proficiency
Minimum Education Required
How To Apply
Please send a cover letter, updated resume, and three (3) professional references, addressed to HPP Program Manager, Erica Turner. Please put "Prevention Specialist" in the subject line of your email. NO PHONE CALLS OR FAXES PLEASE.
Position is available until filled. Applicants will be reviewed on a rolling basis.