Merchandise Coordinator, Retail

Job Type

Full Time Temporary




99 Gansevoort Street
New York
New York
United States


Full-time schedule: 5 days per week plus additional hours as needed

The Whitney Museum of American Art seeks a passionate and skilled Merchandise Coordinator to provide administrative and marketing support to its dynamic multi-channel Retail Department. This highly organized individual supports the Retail Product Development Manager by assisting with rights and reproductions requests and agreement execution, with product development and final costing of our unique and dynamic merchandise range, and with promotion of our products and retail activations. S/he supports the sales team by providing comprehensive and accurate product information for training guides and online product pages, and writes compelling copy for product signage and marketing assets.

The successful candidate will be effective and gracious in all verbal and written correspondence. S/he will be a flexible problem solver, and thrive in a fast paced and multifaceted position.

Key responsibilities include, but are not limited to: S/he owns the vendor relationship in reference to product knowledge and marketing assets: proactively soliciting hi-res photography, product information (care, materials, processes, bios) training opportunities, and promotional opportunities. S/he creates and maintains merchandise info sheets, training materials and signage copy for the shop management staff. She builds and maintains an image database for retail promotions, working with external vendors to obtain hi res images. S/he coordinates with the Marketing and Communications departments to advance retail press and promotions, and with the Graphic Design Department to create compelling visual assets for internal and external retail promotion.


Exceptional verbal and written communication skills; proficiency with the MS office suite and basic photo editing. Experience in marketing and promotion in the retail, fashion or design industries.

Copy editing experience.

Understanding of retail math and basic data analysis. 

Comfort with the legal terminology and conventions of licensing agreements.

BA preferred, but not required.

An appreciation of diverse audiences and working environments is essential. Interest in arts & culture and additional languages a plus. 

About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please complete an application located on the Museum’s website: