Founded in 1994, New Destiny Housing Corporation is a New York City non-profit with the mission of ending the cycle of violence for low-income families and individuals at risk of homelessness and domestic violence by connecting them to safe, permanent housing and services. To achieve our mission, we build and manage permanent, affordable housing with on-site services; offer innovative programs that empower domestic violence survivors to find and retain affordable housing; and educate and advocate to expand access to permanent housing resources for low-income families.
HousingLink is an innovative citywide program that provides a continuum of services to prevent or reduce shelter use and support housing stability for low-income domestic violence survivors and their children. In collaboration with five borough-based Family Justice Centers (FJC), HousingLink connects domestic violence survivors with apartments in low-income tax credit (LIHTC) housing and other affordable housing. HousingLink provides skill-building workshops and technical assistance to domestic violence survivors and their advocates to help them overcome obstacles related to finding and maintaining safe housing and increase their knowledge of permanent housing options.
New Destiny Housing is seeking a Housing Coordinator to join the HousingLink team. The qualified candidate will report directly to the Assistant Director of HousingLink and have the following responsibilities:
Housing & Financial Counseling
- Meet with survivors who are clients at the Family Justice Centers in one-on-one meetings to conduct case assessments and provide housing consults around permanent housing options, including eligibility for various affordable housing programs.
- Maintain transparency with program participants and referring agencies through regular updates and communication. A Housing Coordinator will have an average caseload of 30 active individuals at different stages in the process, requiring different levels of active communication.
- Based on safety, income, and housing history assessments, help participants to determine which housing option(s) is most suitable for them and their family.
- Review credit reports and background checks focused on credit, housing, and criminal history, and collaborate with participants to track spending, improve cash flow, and create and adhere to budgets.
- Produce participants with financial summaries that include projected annual income, average monthly cash flow and budget, and debt payment and debt to income ratio information
Placement & Aftercare
- Match appropriate applicants to available affordable housing units, sets up application submission, interviews and apartment viewings.
- Act as the liaison among participants, landlords, and other applicable groups (shelters, government agencies, etc.) throughout the placement and lease signing process.
- In accordance with internal policy, assist participants in determining the type and amount of financial assistance needed to support the transition to permanent housing.
- Complete monthly check-ins with placed individuals to help them to remain stably housed.
- Provide referrals and linkages to case management and other services for individuals who need support due to rent arrears or safety concerns.
Data Management & Analysis
- Maintain HousingLink data integrity by inputting and updating participant information, such as assessments, case notes, and demographic data, to the HousingLink database in real time.
- Independently review internal progress reports to determine personal progress toward annual goals.
Family Justice Centers/Program Partner Relationships
- Coordinate with FJC staff on client eligibility for permanent housing and support a referral system for channeling FJC clients to HousingLink staff.
- Actively network with FJC staff to maintain active referral flow and provide support when needed.
- Conduct case conferences with HousingLink Director and supportive FJC staff, as needed.
- Help maintain and establish new relationships with other community-based organizations.
- Travel between multiple sites on a set schedule and build and maintain positive relationships at each site
The ideal candidate will be:
- An experienced (3+ years) professional working in the fields of domestic violence, affordable housing, or financial literacy or coaching
- Fluent in Spanish, Mandarin or Cantonese, or Arabic
- Highly proficient in reading personal finance documents and utilizing excel to analyze them
- Able to turn raw data into meaningful narratives and programmatic recommendations
- Responsible, flexible, a self-starter and able to work independently
- Comfortable traveling between multiple offices or sites
- An excellent oral and written communicator
- Experienced in interacting with people from diverse backgrounds
- Familiar with New York City and state housing subsidies (CityFHEPS and FHEPS A/B)
- Excited about using and analyzing data to consistently improve the HousingLink program
New Destiny is an equal opportunity employer. People of color and lesbian, gay, bisexual, and transgender people are encouraged to apply. Salary commensurate with experience. Excellent benefits.
Email resume and cover letter to New Destiny at email@example.com including “HousingLink Housing Coordinator” in the subject line.