Case Manager/Lead Impact Coach – Santa Rita Jail
For nearly 50 years, Rubicon has worked in East Bay communities to empower participants towards economic mobility. Last year alone, Rubicon served over 1300 adults across sites in Antioch, Concord, Hayward, Oakland, and Richmond.
Rubicon is committed to achieving its impact by providing holistic services that support our participants to climb their unique ladder of prosperity. Rubicon is an anchor workforce organization in the East Bay, and a sought-after partner with significant growth in our future.
If you envision an East Bay without poverty and want to join our movement, we want to hear from you!
The Lead Impact Coach – Santa Rita Jail OMHT (Operation My Home Town) provides pre-release case management services in Santa Rita Jail as well as post-release case management services in the community. The Lead Impact Coach’s caseload size is approximately 40 participants and the individual is responsible for enrolling participants into appropriate workforce development programs in Alameda County and providing ongoing support to achieve favorable outcomes. This is a full-time, non-exempt position reporting to the Director of Community Based Programs. Evening and weekend work may be required.
- Coaching: fosters participant engagement and motivation, conducts assessments to identify service needs in the areas of employment, behavioral health and housing, de-escalates behavioral health crises as needed, develops individualized service plans and updates continuously, tracks and documents participant progress against the plan, develops new relationships with outside resources to meet participant needs, and elicits participant feedback regularly regarding service needs and satisfaction
- Deliver and document services: support achievement of the programs goals, achieving productivity targets, and support reporting
- Service coordination and leadership: organizes and facilitates case conferences or other appropriate communication among a multi-disciplinary team, regarding participant progress and service needs, transmits information from and about participant to other OMHT team members accurately and in a timely manner, and ensures participants access needed services from community partners and coordinating multi-disciplinary services overall
- Projectmanagement: responsible for developing and maintaining strong, favorable external business partnerships, contractual partnerships, achieving contract outcome goals, productivity targets, and all other performance metrics; management reporting (opportunities, risks, unusual events, changes, progress against program goals & objectives)
- Rubicon does not conduct background checks; however, this position requires the ability to pass background screening required to access jails
- Ability to work independently, setting schedules, prioritizing workload
- Solid proficiency with motivational interviewing and trauma informed care principles required; working knowledge of effective coaching techniques
- Experience and expertise in the multiple, complex obstacles to prosperity for people in poverty; solid understanding of social, institutional and systemic causes of poverty; strong knowledge of local service provider networks
- Behavioral health proficiencies: Adept at identifying, communicating and documenting symptoms and functional limitations, including their severity, of conditions common to people who have experienced the trauma and stress of living in poverty (for example depression, anxiety, PTSD, addiction and others)
- Relationship building; interpersonal flexibility; valuing diversity, visioning, attention to detail, thoroughness, open mindedness, growth mindset
- Project management and problem solving abilities
- Skillful teamwork and leadership; solid organizational abilities; excellent oral and written communication and facilitation skills
- Success in this position requires the incumbent to interact effectively with a variety of internal and external stakeholders including Rubicon Program and service divisions; external businesses; private and public economic development entities; local, regional, state and federal government agencies, and organizations
- Cultural Responsiveness and an alignment with our values and commitment to equity and inclusion
- This position requires the incumbent to travel efficiently throughout the East Bay. If the employee opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.
Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.
Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.